MSExchangeMailSubmission 1004

Dernière rubrique modifiée : 2011-03-19

Cet article fournit une explication et d’éventuelles solutions en ce qui concerne un événement Exchange spécifique. Si vous ne trouvez pas ce que vous cherchez ici, essayez Aide d’Exchange 2010.

Details

Explanation

This Error event indicates that the specified performance counters for the Microsoft Exchange Mail Submission service could not load.

This error may be caused by one or more of the following conditions:

• One or more performance counters for the Microsoft Exchange Mail Submission service are enabled. However, the Microsoft Exchange Mail Submission service is stopped or not responding.
• The registry key that controls the specified performance counters is missing, is corrupted, or has insufficient permissions assigned to it.
  The Microsoft Exchange Mail Submission service performance counters are located in the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMailSubmission\Performance
  By default, the following permissions are assigned to this registry subkey:
  • Administrator: Full Control
  • Administrators: Full Control
  • Authenticated Users: Read
  • Creator Owner: Full Control
  • Domain Admins: Full Control
  • Enterprise Admins: Full Control
  • Exchange Organization Administrators: Full Control
  • System: Full Control
  • The server's Computer Account: Read
  • Exchange Servers: Read
  • Exchange View-Only Administrators: Read
  • Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.

User Action

To resolve this error, use one or more of the following methods:

• Restart the Microsoft Exchange Mail Submission service.
• Unload and reload the Microsoft Exchange Mail Submission service performance counters. To do this, follow these steps:
  1. At a command prompt on the Hub Transport server, run the following command:
     Unlodctr MSExchangeMailSubmission
     The successful completion of this step should generate the following Application event log entry:
     Source: LoadPerf
     Event ID: 1001
     Description: Performance counters for the MSExchangeMailSubmission (Microsoft Exchange Mail Submission) service were removed successfully. The Record Data contains the new values that are assigned to the system Last Counter and Last Help registry entries.
  2. Run the following command:
     Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\MailSubmissionSvcPerfCounters.ini"
     The successful completion of this step should generate the following Application event log entry:
     Source: LoadPerf
     Event ID: 1000
     Description: Performance counters for the MSExchangeMailSubmission (Microsoft Exchange Mail Submission) service were loaded successfully. The Record Data contains the new index values assigned to this service.
  3. Restart the server to put the changes into effect.
• Verify that the registry key for the Microsoft Exchange Mail Submission service performance counters exists and has the correct permissions assigned to it.

For More Information

Si ce n’est pas encore le cas, songez à exécuter les outils Exchange conçus pour vous aider à analyser et dépanner votre environnement Exchange. Ces outils peuvent vous aider à vérifier que votre configuration est conforme aux meilleures pratiques de Microsoft. Ils peuvent également vous aider à identifier et résoudre les problèmes de performance et à améliorer le flux de messages. Pour exécuter ces outils, allez dans le nœud Boîte à outils de la console de gestion Exchange. Pour en savoir plus sur ces outils, consultez la rubrique Gestion des outils de la boîte à outils.