MSExchangeTransport 17004

Dernière rubrique modifiée : 2011-03-19

Cet article fournit une explication et d’éventuelles solutions en ce qui concerne un événement Exchange spécifique. Si vous ne trouvez pas ce que vous cherchez ici, essayez Aide d’Exchange 2010.

Details

Explanation

This Error event indicates that there is insufficient free space on the hard disk drive that holds the message queue database or the Content Filtering database on a Exchange Server 2010 Hub Transport server or an Edge Transport server.

By default, the message queue database file is named Mail.que and is located at %ExchangeInstallPath%\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

By default, the Content Filtering database is named Ipfiltering.edb and is located at %ExchangeInstallPath%\TransportRoles\data\IPFilter. The location of the Content Filtering database is controlled by the IPFilterDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

Typically, the back pressure resource monitoring feature reserves 4GB of free space on the hard disk drive that holds the message queue database. Also, two special transaction log files named Trnres00001.jrs and Trnres00002.jrs exist for each database. These special transaction log files are only used when the hard disk drive that contains the transaction log lacks sufficient space to stop the message queue database cleanly.

User Action

To resolve this error, follow these steps:

1. Verify that the Microsoft Exchange Transport service is stopped.
2. Free hard disk drive space. Uninstall nonessential programs and remove temporary files. If the computer on which the Hub Transport server is installed also has the Mailbox server role installed, information store transaction logs can quickly grow if the information stores are not backed up. Only a full backup or an incremental backup of an information store removes committed transaction logs from the hard disk drive. For more information, see Présentation de la sauvegarde, de la restauration et de la récupération d'urgence. If you determine the message queue database itself is the cause of the low disk space, you can move the message queue database to another location, and use a different Exchange 2010 Hub Transport server or Edge Transport server to deliver the messages that are contained within the database. For more information, see Présentation des files d'attente de transport
3. Start the Microsoft Exchange Transport service. If the message queue database or the Content Filtering database does not exist, a new, empty database will be created.

For More Information

Si ce n’est pas encore le cas, songez à exécuter les outils Exchange conçus pour vous aider à analyser et dépanner votre environnement Exchange. Ces outils peuvent vous aider à vérifier que votre configuration est conforme aux meilleures pratiques de Microsoft. Ils peuvent également vous aider à identifier et résoudre les problèmes de performance et à améliorer le flux de messages. Pour exécuter ces outils, allez dans le nœud Boîte à outils de la console de gestion Exchange. Pour en savoir plus sur ces outils, consultez la rubrique Gestion des outils de la boîte à outils.