Microsoft-Windows-RemoteAssistance-Exe
The Microsoft-Windows-RemoteAssistance-Exe component enables a user with a computer problem to receive assistance from another person who is remotely located. The helper can be a friend or a support professional. In the corporate environment, the helper is usually an employee receiving help from the corporate IT helpdesk. In the home environment, the helper is often a user receiving help from a friend or a family member who is a power user and is remotely located.
Create a synchronous command with the following Netsh command to enable Remote Assistance with the Windows Firewall: netsh advfirewall firewall set rule group="Remote Assistance" new enable=yes
In This Section
Specifies whether only encrypted tickets are created. |
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Specifies that a user can request help from a friend or a support professional. |
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Specifies that a friend or a support professional can take control of the computer of the person requesting assistance. |
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Specifies the maximum amount of time that a ticket can live. |
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Specifies the units for the maximum amount of time that a ticket can live. |
Applies To
This element is available in the following editions and architectures.
| Windows Edition | Windows for x86-based computers | Windows for x64-based computers | Windows for Itanium-based computers |
|---|---|---|---|
Windows Vista® Business |
x86 |
amd64, wow64 |
Not available |
Windows Vista® Home Basic |
x86 |
amd64, wow64 |
Not available |
Windows Vista® Home Premium |
x86 |
amd64, wow64 |
Not available |
Windows Vista® Starter |
x86 |
Not available |
Not available |
Windows Vista® Ultimate |
x86 |
amd64, wow64 |
Not available |
Windows Server® 2008 Datacenter |
x86 |
amd64, wow64 |
Not available |
Server Core installation option of Windows Server® 2008 Datacenter |
Not available |
Not available |
Not available |
Windows Server® 2008 Enterprise |
x86 |
amd64, wow64 |
wow64 |
Server Core installation option of Windows Server® 2008 Enterprise |
Not available |
Not available |
Not available |
Windows Server® 2008 Standard |
x86 |
amd64, wow64 |
Not available |
Server Core installation option of Windows Server® 2008 Standard |
Not available |
Not available |
Not available |