Release Notes for System Center Service Manager Authoring Tool

Applies To: System Center Service Manager 2010

All localized versions of the System Center Service Manager 2010 Authoring Tool are named SCSM_AuthoringTool_2010.exe. Ensure that you download and install the version for the language of your choice.

WORKAROUND: None.

If you install the Authoring Tool and then change the language used by the operating system on the computer, the Authoring Tool may not work correctly. We do not support the Authoring Tool in this situation.

WORKAROUND: Before you install the Authoring Tool, ensure that the language used by the operating system on the computer is the correct language. Or, before you change the language of the operating system, if the Authoring Tool is already installed, do the following:

1. Uninstall the Authoring Tool.

2. Uninstall the Microsoft Visual Studio 2008 Shell.

3. Change the language of the operating system.

4. Reinstall the Authoring Tool.

All of the following default forms are not supported for customizations:

• The problem form

• The user form

• The service map form

• The knowledge form

WORKAROUND: None.

If a class is extended with a property name that contains a period, binding that property to a custom control fails.

WORKAROUND: For extended properties, do not use a period in the property name.

The value of an extended property is not saved when you bind a form control to an extended property of a class.

WORKAROUND: Restart the System Center Data Access Service and the System Center Management Configuration Service. Then, restart the Service Manager console.

A view that is defined with a criteria that is based on an extended property of the decimal type is not saved correctly and cannot be used.

WORKAROUND: None.

If you extend a class with a decimal property and bind a form control to the extended property, a decimal value in that control is truncated when it is saved. For example, the number 1.23 will be saved as 1.

WORKAROUND: None.

The Active Directory Name property of the Add AD DS Computer To Group activity has been renamed to Computer Domain. In addition, the internal name of the same property has been renamed from ADServer to ComputerDomain for consistency. This can prevent workflows authored with the previous version of the Authoring Tool that use the Add AD DS Computer To Group activity from working with the latest version.

WORKAROUND: Rebuild workflows containing the Add AD DS Computer To Group activity with the latest version of the System Center Service Manager Authoring Tool.

When you exit the Authoring Tool, if you made changes to the default appearance and location of panes, the Authoring Tool might crash. This problem might occur, for example, if you dock or undock the panes.

WORKAROUND: To work around this problem, restart the Authoring Tool. Resolution: To prevent this problem, install hotfix 960075 (https://go.microsoft.com/fwlink/?LinkId=197318).

When you attempt to set a condition for the IfElse activity, the Rule Condition Editor dialog box might not display the correct set of available workflow activities. This is due to a refresh issue.

WORKAROUND: Save the respective management pack before you open the Rule Condition Editor dialog box.

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