Release Notes for System Center Service Manager Authoring Tool

Applies To: System Center Service Manager 2010

Important

Read these release notes before you install the System Center Service Manager Authoring Tool software and before you use the product.

Localized Versions of the Authoring Tool

All localized versions of the System Center Service Manager 2010 Authoring Tool are named SCSM_AuthoringTool_2010.exe. Ensure that you download and install the version for the language of your choice.

WORKAROUND: None.

The Authoring Tool Does Not Automatically Adjust After You Change the Language of the Operating System

If you install the Authoring Tool and then change the language used by the operating system on the computer, the Authoring Tool may not work correctly. We do not support the Authoring Tool in this situation.

WORKAROUND: Before you install the Authoring Tool, ensure that the language used by the operating system on the computer is the correct language. Or, before you change the language of the operating system, if the Authoring Tool is already installed, do the following:

  1. Uninstall the Authoring Tool.

  2. Uninstall the Microsoft Visual Studio 2008 Shell.

  3. Change the language of the operating system.

  4. Reinstall the Authoring Tool.

Some Default Forms are Not Supported for Customizations

All of the following default forms are not supported for customizations:

  • The problem form

  • The user form

  • The service map form

  • The knowledge form

WORKAROUND: None.

Binding Fails if a Property Name Contains a Period

If a class is extended with a property name that contains a period, binding that property to a custom control fails.

WORKAROUND: For extended properties, do not use a period in the property name.

Value of an Extended Property Is Not Saved

The value of an extended property is not saved when you bind a form control to an extended property of a class.

WORKAROUND: Restart the System Center Data Access Service and the System Center Management Configuration Service. Then, restart the Service Manager console.

Extended Properties of the Decimal Type Cannot Be Used in a View Criteria

A view that is defined with a criteria that is based on an extended property of the decimal type is not saved correctly and cannot be used.

WORKAROUND: None.

A Decimal Value for an Extended Property Is Not Saved Correctly

If you extend a class with a decimal property and bind a form control to the extended property, a decimal value in that control is truncated when it is saved. For example, the number 1.23 will be saved as 1.

WORKAROUND: None.

Workflows Created with Previous Versions of the Authoring Tool Might Need Rebuilding

The Active Directory Name property of the Add AD DS Computer To Group activity has been renamed to Computer Domain. In addition, the internal name of the same property has been renamed from ADServer to ComputerDomain for consistency. This can prevent workflows authored with the previous version of the Authoring Tool that use the Add AD DS Computer To Group activity from working with the latest version.

WORKAROUND: Rebuild workflows containing the Add AD DS Computer To Group activity with the latest version of the System Center Service Manager Authoring Tool.

The Authoring Tool Might Crash After You Make Changes to the Default Appearance and Location of Panes

When you exit the Authoring Tool, if you made changes to the default appearance and location of panes, the Authoring Tool might crash. This problem might occur, for example, if you dock or undock the panes.

WORKAROUND: To work around this problem, restart the Authoring Tool. Resolution: To prevent this problem, install hotfix 960075 (https://go.microsoft.com/fwlink/?LinkId=197318).

When You Add the IfElse Activity to a Workflow, You Cannot Use Some Properties In the IfElse Condition

When you attempt to set a condition for the IfElse activity, the Rule Condition Editor dialog box might not display the correct set of available workflow activities. This is due to a refresh issue.

WORKAROUND: Save the respective management pack before you open the Rule Condition Editor dialog box.

This document is provided "as-is". Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it.

Some examples depicted herein are provided for illustration only and are fictitious. No real association or connection is intended or should be inferred.

This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes. You may modify this document for your internal, reference purposes.

© 2010 Microsoft Corporation. All rights reserved.

Microsoft, Active Directory, Internet Explorer, JScript, SharePoint, SQL Server, Visio, Visual Basic, Visual Studio, Win32, Windows, Windows PowerShell, Windows Server, and Windows Vista are trademarks of the Microsoft group of companies.

All other trademarks are property of their respective owners.

Did you find this information helpful? Please send your suggestions and comments about System Center Service Manager documentation to scsmdocs@microsoft.com.