MSExchange ActiveSync 1016

  • 아티클

 

마지막으로 수정된 항목: 2011-03-19

이 문서에서는 특정 Exchange 이벤트에 대한 설명과 가능한 해결 방법을 제공합니다. 여기서 원하는 내용을 찾을 수 없는 경우 Exchange 2010 도움말을 검색해 보세요.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1016

Category

Server

Symbolic Name

MailboxBackingOff

Message Text

Exchange ActiveSync has encountered repeated failures when it tries to access data on Mailbox server [%1]. It will temporarily stop making requests to the Mailbox server for [%2] seconds to reduce load on that server. This delay may occur if the Mailbox server is overloaded. If this event is logged frequently, review the Application log on this server and the Mailbox server noted above for other events that could indicate the root cause of performance problems. %nAdditional information:%n"%3".

Explanation

This Error event indicates that repeated failures occurred when Microsoft Exchange ActiveSync tried to access data on the computer that is running the Mailbox server role. Specifically, multiple unsuccessful mailbox requests/access occurred. Another symptom that you may find is that Exchange ActiveSync users report that it takes them more time than usual to synchronize their devices with the computer that is running Microsoft Exchange. This event may be logged if the mailbox server is overloaded. For example, this error may indicate that there are too many users on the mailbox server. It may also indicate that there are other performance issues with the mailbox server.

User Action

To resolve this error, consider the following:

  • If this event is infrequently logged, no user action is required.

  • If this event is frequently logged, do one or more of the following:

    • Consider decreasing the load on the mailbox server specified in the event description.

    • Review the Application log for other events that could indicate the root cause of performance problems on the mailbox server specified in the event description.

For More Information

Exchange 도구를 아직 사용하고 있지 않은 경우 환경을 분석하고 문제 해결을 위해 이를 실행하는 것이 좋습니다. 이러한 도구를 사용하여 Microsoft 모범 사례에 따라 구성되었는지 확인할 수 있습니다. 또한 성능 문제를 식별하고 해결할 수 있으며 메일 흐름을 개선할 수 있습니다. 이러한 도구를 실행하려면 Exchange 관리 콘솔의 도구 상자 노드로 이동합니다. 이 도구에 대한 자세한 내용은 도구 상자의 도구 관리를 참고하세요.