MSExchange ActiveSync 1015

  • 아티클

 

마지막으로 수정된 항목: 2011-03-19

이 문서에서는 특정 Exchange 이벤트에 대한 설명과 가능한 해결 방법을 제공합니다. 여기서 원하는 내용을 찾을 수 없는 경우 Exchange 2010 도움말을 검색해 보세요.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1015

Category

Server

Symbolic Name

ActiveDirectoryTransientError

Message Text

Exchange ActiveSync experienced a transient error when it tried to access Active Directory information for user "%1". Exchange ActiveSync will try this operation again. If this event occurs infrequently, no user action is required. If this event occurs frequently, check network connectivity using PING or PingPath. You can also use the Test-ActiveSyncConnectivity cmdlet. More information: %n%n%2

Explanation

This Error event indicates that Microsoft Exchange ActiveSync is temporarily unable to detect the user's properties in Active Directory that are required to perform synchronization. This may be caused by a network connectivity issue between the computer that is running the Client Access server role and a domain controller.

User Action

To resolve this error, consider the following:

  • If this event occurs infrequently, no user action is required.

  • If this event frequently occurs, do one or more of the following:

    • Check network connectivity between the Client Access server and domain controllers. Use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, Advanced network adapter troubleshooting for Windows workstations.

    • Run the Test-ActiveSyncConnectivity command. For information about how to use this command, see test-ActiveSyncConnectivity.

    • Verify that the user specified in the event description has a valid user account.

For More Information

Exchange 도구를 아직 사용하고 있지 않은 경우 환경을 분석하고 문제 해결을 위해 이를 실행하는 것이 좋습니다. 이러한 도구를 사용하여 Microsoft 모범 사례에 따라 구성되었는지 확인할 수 있습니다. 또한 성능 문제를 식별하고 해결할 수 있으며 메일 흐름을 개선할 수 있습니다. 이러한 도구를 실행하려면 Exchange 관리 콘솔의 도구 상자 노드로 이동합니다. 이 도구에 대한 자세한 내용은 도구 상자의 도구 관리를 참고하세요.