Create or modify an unassigned number range in Skype for Business Server 2015

 

마지막으로 수정된 항목: 2015-08-17

Create, modify or delete unassigned number ranges for 알림 응용 프로그램 in 비즈니스용 Skype 서버 Enterprise Voice. This affects how calls to unassigned numbers are handled.

비즈니스용 Skype 서버 enables you to say what happens to incoming calls to phone numbers that are valid for your organization, but are not assigned to a user or a phone. To handle such calls, you set up an unassigned number table. You can use the table to route the calls to an 알림 응용 프로그램 or to an Exchange UM server.

How you configure the unassigned number table depends on how you want to use it. You can configure the table with all the valid extensions for your organization, with only unassigned extensions, or with a combination of both types of numbers. The unassigned number table can include both assigned and unassigned numbers, but it is invoked only when a caller dials a number that is not currently assigned. If you include all the valid extensions in the unassigned number table, you can specify the action that occurs whenever someone leaves your organization, without needing to reconfigure the table. If you include unassigned extensions in the table, you can modify the action that occurs for specific numbers. For example, if you change the extension for your customer service desk, you can include the old customer service number in the table and then assign it to an announcement that provides the new number.

Use one of the following procedures to configure unassigned number ranges for the 알림 응용 프로그램.

important중요:
Before you configure the unassigned number table, your system must already either have Announcements defined or an Exchange 통합 메시징(UM) Auto Attendant set up.
tip팁:
When someone calls an unassigned number, 비즈니스용 Skype 서버 searches the unassigned number table from top to bottom and uses the first matching range. Therefore, an action that you want to be performed as a last resort should be specified for the last range in the table.

  1. RTCUniversalServerAdmins 그룹의 구성원이나 CsVoiceAdministrator, CsServerAdministrator 또는 CsAdministrator 역할의 구성원으로 컴퓨터에 로그온합니다. 자세한 내용은 Lync Server 2013에서 설치 권한 위임을 참조하세요.

  2. 브라우저 창을 연 다음 Admin URL을 입력하여 비즈니스용 Skype 서버 제어판을 엽니다. 비즈니스용 Skype 서버 제어판을 사용하여 시작할 수 있는 다양한 방법에 대한 자세한 내용은 Lync Server 관리 도구 열기를 참조하세요.

  3. In the left navigation bar, click Voice Features, and then click Unassigned Number.

  4. On the Unassigned Number page, do one of the following:

    • To create a new number range, click New. In Name, type an identifying name for this range of numbers.

      note참고:
      After you commit the new unassigned number range to the database, you cannot change this name.
    • To modify an existing number range, type all or part of the name of the number range in the search field. In the resulting list of number ranges, click the name you want, click Edit, and then click Show details.

  5. In the first Number range field, type the beginning number of the range, and in the second Number range field, type the ending number of the range.

    note참고:
    • The beginning number of the range must be less than or equal to the ending number of the range.

    • If the beginning number of the range or the ending number of the range includes an extension number, both the beginning number and the ending number of the range must include an extension, and the extension number must be the same for both the beginning number and the ending number.

    • The number must match the regular expression (tel:)?(\+)?[1-9]\d{0,17}(;ext=[1-9]\d{0,9})?. This means the number may begin with the string tel: (if you don’t specify that string, it will be automatically added for you), a plus sign (+), and a digit 1 through 9. The phone number can be up to 17 digits and may be followed by an extension in the format ;ext= followed by the extension number.

  6. In Announcement service, do one of the following:

    • Click Announcement.

    • Click Exchange UM.

  7. If, in the previous step, you clicked Announcement, do the following:

    1. Under FQDN of destination server, click Select, click the service ID of the Application service that runs the 알림 응용 프로그램 that will handle incoming calls to this range of unassigned numbers, and then click OK.

    2. In Announcement, click the announcement to be played for this range of unassigned numbers.

  8. If, in the previous step, you clicked Exchange UM, under Auto Attendant phone number, click Select, click the phone number to be used for this range of unassigned numbers, and then click OK.

  9. Click OK.

  10. On the Unassigned Number page, be sure that the unassigned number ranges are arranged in the order that you want. To change a range's position in the table, click one or more consecutive names in the list of ranges, and then click the up arrow or the down arrow.

    tip팁:
    비즈니스용 Skype 서버 searches the unassigned number table from top to bottom and uses the first range that matches the unassigned number. If you have overlapping ranges and one range specifies a last resort action, make sure that range is at the bottom of the list.
  11. When you have the unassigned number ranges in the order that you want, click Commit all.

  1. 비즈니스용 Skype 서버 관리 쉘이 RTCUniversalServerAdmins 그룹의 구성원 또는 Lync Server 2013에서 설치 권한 위임에 설명된 필요한 사용자 권한을 사용하여 설치된 컴퓨터에 로그온합니다.

  2. 비즈니스용 Skype 서버 관리 셸 시작: 시작, 모든 프로그램, 비즈니스용 Skype 서버 2015를 차례로 클릭한 다음 비즈니스용 Skype 서버 관리 셸을 클릭합니다.

  3. Use New-CsUnassignedNumber to create a new unassigned number range. Use Set-CsUnassignedNumber to modify an existing unassigned number range.

    tip팁:
    If you have overlapping ranges and want the ranges to be applied in a specific order, include the Priority parameter. The range with the highest priority will be applied to the call.

    At the command line, do one of the following:

    • To create a number range for an Announcement service, run:

      New-CsUnassignedNumber -Identity <unique identifier for unassigned number range> -NumberRangeStart <first number in range> -NumberRangeEnd <last number in range> -AnnouncementName <announcement name> -AnnouncementService <FQDN or service ID of the Announcement service>
      
    • Or, to create a number range for Exchange UM Auto Attendant, run:

      New-CsUnassignedNumber -ExUmAutoAttendantPhoneNumber <phone number> -Identity <unique identifier for unassigned number range> -NumberRangeStart <first number in range> -NumberRangeEnd <last number in range>
      

    For example:

    New-CsUnassignedNumber -Identity "Unassigned range 1" -NumberRangeStart "+14255551000" -NumberRangeEnd "+14255551100" -AnnouncementName "Welcome Announcement" -AnnouncementService ApplicationServer:Redmond.contoso.com
    

    Or

    New-CsUnassignedNumber -ExUmAutoAttendantPhoneNumber "+12065551234" -Identity "Unassigned range 1" -NumberRangeStart "+14255551000" -NumberRangeEnd "+14255551100"
    

    The following example shows how to modify the numbers in an existing unassigned number range:

    Set-CsUnassignedNumber -Identity "Unassigned range 1" -NumberRangeStart "+14255551000" -NumberRangeEnd "+14255551900"
    

  1. RTCUniversalServerAdmins 그룹의 구성원이나 CsVoiceAdministrator, CsServerAdministrator 또는 CsAdministrator 역할의 구성원으로 컴퓨터에 로그온합니다. 자세한 내용은 Lync Server 2013에서 설치 권한 위임을 참조하세요.

  2. 브라우저 창을 연 다음 Admin URL을 입력하여 비즈니스용 Skype 서버 제어판을 엽니다. 비즈니스용 Skype 서버 제어판을 사용하여 시작할 수 있는 다양한 방법에 대한 자세한 내용은 Lync Server 관리 도구 열기를 참조하세요.

  3. In the left navigation bar, click Voice Features and then click Unassigned Number.

  4. On the Unassigned Number page, in the search field, type all or part of the name of the unassigned number range you want to delete.

  5. In the resulting list of number ranges, click the name, click Edit, and then click Delete.

  6. Click Commit all.

  1. 비즈니스용 Skype 서버 관리 쉘이 RTCUniversalServerAdmins 그룹의 구성원 또는 Lync Server 2013에서 설치 권한 위임에 설명된 필요한 사용자 권한을 사용하여 설치된 컴퓨터에 로그온합니다.

  2. 비즈니스용 Skype 서버 관리 셸 시작: 시작, 모든 프로그램, 비즈니스용 Skype 서버 2015를 차례로 클릭한 다음 비즈니스용 Skype 서버 관리 셸을 클릭합니다.

  3. At the command line, type:

    Remove-CsUnassignedNumber -Identity "<name of unassigned number range>" 
    

    For example:

    Remove-CsUnassignedNumber -Identity "Unassigned range 1"
    
    note참고:
    For details about more options, see Remove-CsCallParkOrbit.
 
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