(Optional) Define Response Group business hours in Skype for Business 2015

Skype for Business Server 2015
 

마지막으로 수정된 항목: 2015-08-17

Create or modify 응답 그룹 business hours, in 비즈니스용 Skype 서버 Enterprise Voice.

Business hour settings define when the workflow is available to answer calls and specify the actions to take for calls outside of business hours. Response Group administrators can use the New-CsRgsHoursOfBusiness cmdlet to create predefined schedules that you can use for any number of response groups.

tip팁:
When you create or modify a workflow, you can specify a custom schedule that applies only to that workflow. For details, see Designing and creating response group workflows in Skype for Business 2015.
note참고:
If a workflow is defined as a Managed workflow, then any user who is assigned the CsResponseGroupManager role can set and modify custom business hours for workflows that they manage.
important중요:
Use 24-hour notation for the parameters in the following cmdlets (for example, 20:00=8:00 P.M.).

  1. RTCUniversalServerAdmins 그룹의 구성원이나 응답 그룹을 지원하는 미리 정의된 관리 역할 중 하나의 구성원으로 로그온합니다.

  2. 비즈니스용 Skype 서버 관리 셸 시작: 시작, 모든 프로그램, 비즈니스용 Skype 서버 2015를 차례로 클릭한 다음 비즈니스용 Skype 서버 관리 셸을 클릭합니다.

  3. For each unique range of hours you want to define, run:

    $x = New-CsRgsTimeRange [-Name <name of time range>] -OpenTime <time when business hours begin> -CloseTime <time when business hours end>
    

    To create the business hours collection that uses the ranges you defined, run:

    New-CsRgsHoursOfBusiness -Parent <service where the workflow is hosted> -Name <unique name for collection> [-MondayHours1 <first set of opening and closing times for Monday>] [-MondayHours2 <second set of opening and closing times for Monday>] [-TuesdayHours1 <first set of opening and closing times for Tuesday>] [-TuesdayHours2 <second set of opening and closing times for Tuesday>] [-WednesdayHours1 <first set of opening and closing times for Wednesday>] [-WednesdayHours2 <second set of opening and closing times for Wednesday>] [-ThursdayHours1 <first set of opening and closing times for Thursday>] [-ThursdayHours2 <second set of opening and closing times for Thursday>] [-FridayHours1 <first set of opening and closing times for Friday>] [-FridayHours2 <second set of opening and closing times for Friday>] [-SaturdayHours1 <first set of opening and closing times for Saturday>] [-SaturdayHours2 <second set of opening and closing times for Saturday>] [-SundayHours1 <first set of opening and closing times for Sunday>] [-SundayHours2 <second set of opening and closing times for Sunday>]
    

    The following example specifies business hours of 9:00 A.M. to 5:00 P.M. for weekdays, 8:00 A.M. to 10:00 A.M. and again from 2:00 P.M. to 6:00 P.M. for Saturdays, and no business hours for Sundays:

    $a = NewRgsTimeRange -Name "Weekday Hours" -OpenTime "9:00" -CloseTime "17:00"
    $b = NewRgsTimeRange -Name "Saturday Morning Hours" -OpenTime "8:00" -CloseTime "10:00" 
    $c = NewRgsTimeRange -Name "Saturday Afternoon Hours" -OpenTime "14:00" -CloseTime "18:00" 
    New-CsRgsHoursOfBusiness -Parent "ApplicationServer:Redmond.contoso.com" -Name "Help Desk Business Hours" -MondayHours1 $a -TuesdayHours1 $a -WednesdayHours1 $a -ThursdayHours1 $a -FridayHours1 $a -SaturdayHours1 $b -SaturdayHours2 $c
    
 
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