Skype Room System manageability and tools

Skype for Business Server 2015
 

마지막으로 수정된 항목: 2016-03-04

Read this topic to learn about management tools for Skype Room System.

For 비즈니스용 Skype 서버 on-premises deployments, you can use the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) administrative portal to actively manage and monitor UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) deployments within your organization.

See the following articles for more details:

UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) can be monitored through the System Center Operations Manager (SCOM) by downloading the Skype Room System Management Pack and installing it on your SCOM server. You can use SCOM to set alerts, monitor the health of UNRESOLVED_TOKEN_VAL(SkypeRoomSystem), generate uptime reports, and much more. UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) comes with a pre-installed monitoring agent that can be configured to point to SCOM server. Refer to the installation guide provided by your UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) manufacturer to know how to configure the monitoring agent on UNRESOLVED_TOKEN_VAL(SkypeRoomSystem).

  • Confirm Autodiscover is set up and an internal DNS A/CNAME RECORD is available for autodiscover.domain.com.

  • Ping autodiscover (e.g., Ping Autodiscover.contoso.com).

  • Test your Autodiscover service with the Microsoft Connectivity Analyzer Tool. Choose the first test, “I can't log on with Office Outlook.”

  • If the meeting room already has a resource mailbox, extend this account for the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) (example script at the bottom of the page).

  • Run the following tools:

    • 비즈니스용 Skype Best Practices Analyzer

    • 비즈니스용 Skype Health Analysis Tool (Excel)

    • 비즈니스용 Skype Connectivity Analyzer 32-Bit or 64-Bit

  • Review Useful new troubleshooting and analysis tools for Office 365. Confirm you have a 비즈니스용 Skype pool and an Office Web Apps server and can share a PowerPoint deck using the 비즈니스용 Skype client.

  • If the meeting room already has a resource mailbox, enable it for 비즈니스용 Skype.

  • If required, request a DID (phone number) for the Meeting Room System, and update the General Telephone field in the Active Directory tool.

  • Make sure you have a wired network connection for the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem).

  • Read the Network Planning Guide for 비즈니스용 Skype.

  • Request a 비즈니스용 Skype network assessment from a 비즈니스용 Skype partner.

  • Read through the performance data captured in the 비즈니스용 Skype Health Analysis Tool (Excel).

  • Run the Network Analysis Tool.

  • Run the Pre-Call Diagnostics Tool.

UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) is an embedded system that can be fully integrated in a Windows deployment, using the 비즈니스용 Skype security model, rights management, and management tools such as SCOM. Features include:

  • A Write Filter to prevent disk writes in user mode

  • App Locker to prevent unauthorized apps from running. All USB ports are disabled in user mode.

    • No standard apps or viewers reside on the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) hardware. All content is rendered via HTTP or RDP protocols.

    • The appliance PC runs the Windows Embedded Standard 7 operating system. All hardware, including devices, is provided by OEM partners.

    • Optional Domain Join to Active Directory Domain Services (AD DS), enabling local security account management and control.

  • You can also manage the local admin account using the 비즈니스용 Skype admin center.

  • UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) is updated through standard Microsoft Update processes.

  • UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) connects with 비즈니스용 Skype.

    • 비즈니스용 Skype uses end-to-end encryption and authorization for all modes of communication

    • UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) supports 비즈니스용 Skype security and compliance standards. See Planning for security in Lync Server 2013 for more information.

Verify that you use a KMS for activating software. If so, you might need to check or add the 비즈니스용 Skype client KMS key to it. If you aren’t using KMS, then request the volume licensing key for the 비즈니스용 Skype client MAK.

UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) runs the 비즈니스용 Skype desktop client in the background. If UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) is a domain member, it will discover your KMS. (and if it has the Volume Licensing KMS Lync Key it will activate automatically). Volume Licensing also provides a MAK, which you enter as it displays xxxxx-xxxxx-xxxxx-xxxxx. (You need Internet access to activate using MAK but not KMS). For more information, see Volume activation of Office 2013.

  • To enter the MAK key, go to OEM Settings > SRS Licensing Tool. Click Check Status. When the status says “product isn't activated,” enter the key.

  • If during activation you get an error that says, “'The Software Licensing Service reported that the product key is invalid,” then verify that:

    • The key was entered correctly.

    • You entered the 비즈니스용 Skype MAK key and not another key.

    • The system has Internet access.

  • You can activate via telephone but must have attempted to activate using the SRS Licensing Tool first. To activate via telephone, start a test meeting (not a test call as that is too short). In the Office Activation Wizard, select Telephone Activation, call Microsoft, type the long number, and enter a response.

Confirm the Certificate Authority used to issue the Office Web Apps Server 2013 certificate has an HTTP path included in the Certificate Revocation List property.

Import the Certificate file (.crt) to the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) if using 비즈니스용 Skype 서버. It's easily obtained from the CertEnroll share of the CA server, or in the Trusted Root folder of any domain joined PC.

Verify your Certificate Authority has an http path for the Certificate Revocation List. If not, update your CA to include one.

Install certificates in the admin setup of the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) under System Settings > Certificate Manager. You need the Enterprise Root CA for your internal certificate.

One way to obtain the certificates you need is to discover the CA that issued your certificates. For 비즈니스용 Skype 서버, on a PC in 비즈니스용 Skype, click Settings > Tools > Dial-in Conference Settings. This opens a web page secured by the CA that issued the internal Lync certificates. Click the Lock icon on the browser address bar to display a security report. Click View Certificates and examine the CRL Distribution Point property. The second CN parameter should be the server name of the CA. Now open Windows Explorer for that address \\< CA Server Name >\CertEnroll. Copy the two .crl files and the .crt file to a flash drive and put it in the left hand side of the SMART board.

Import the .crt file to the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) under Trusted Room Certification Authority folder.

Import the .crl files on the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) under the Intermediate Certificate Authorities folder. (You need to change the file extension filter in Certificate Manager to .crl to see the files).

Note: The Office Web Apps 2013 server may share the same CA as Lync. If it doesn't you won't be able to share PowerPoint in a meeting. Check with IT and obtain the CRT and CRL files off the CA network share CertEnroll as explained above.

Domain membership can simplify some things because you can treat the UNRESOLVED_TOKEN_VAL(SkypeRoomSystem) as a Windows system and it can rely on Active Directory for some of the certificate aspects. However, it's best to manually manage this.

 
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