Enable or Disable Offline Instant Messaging (IM) in Skype for Business Server 2015

Skype for Business Server 2015
 

마지막으로 수정된 항목: 2016-06-28

Learn to enable or disable Offline Instant Messaging (IM) in 비즈니스용 Skype 서버 2015.

Offline IM is a client side feature built into 비즈니스용 Skype client (2016 C2R build 16.0.6701.1000 or higher) that leverages Exchange Web Services (EWS) to send messages from the 비즈니스용 Skype client to a user’s Exchange mailbox. Offline IM uses Exchange Web Services (EWS) to send Offline messages from the 비즈니스용 Skype client to the mailbox of recipient. EWS must be available to the 비즈니스용 Skype client for Offline messages to be sent. To learn more about planning for instant messaging and presence, see 비즈니스용 Skype 서버 2015의 메신저 대화 및 현재 상태 계획.

note참고:
If the user’s mailbox is hosted in Exchange On-Premises, the 비즈니스용 Skype client (2016 C2R build 16.0.6920.1000) is required
To enable or disable Offline IM in 비즈니스용 Skype 서버 2015 with CU3
  1. Open the 비즈니스용 Skype 서버 관리 쉘.

  2. Run the following command to enable Offline IM.

    Set-CsImConfiguration -EnableOfflineIM $True
    
    note참고:
    In 비즈니스용 Skype 서버 2015 CU3, the EnableOfflineIM option is set to $True by default. To disable, set this value to $False.
  3. Run the following command to confirm the ability to store Offline IM’s is set.

    Get-CsImConfiguration
    

Offline IM will not be available to senders if they have a client policy that disables automatic saving of Offline messages to the conversation history folder (EnableIMAutoArchiving = $false). There is no mechanism to check if the recipient is able to receive Offline messages.

For Offline messages sent within the same organization they will be received as an email message with message class of IM.Note.MissedConversation and will be included in Outlook Missed Conversation folder, as well as conversation history which will be picked up in recent list/conversation history tab in 비즈니스용 Skype clients.

For Offline messages sent from federated organization they will be received as an email message without IM.Note.MisssedConversation and will not be picked up in the missed conversation or conversation history folders.

There is a two minute timer from when an offline message is sent to when it’s picked up and processed. If offline messages can’t be processed they will appear in the following directory:

%localappdata%\microsoft\office\16.0\lync\SipUserAddress\History Spooler

The primary 비즈니스용 Skype ETL log will contain information about Offline message processing and is your best source for investigation/troubleshooting.

note참고:
An issue has been reported where Offline messages failed to send and the 'Drafts' folder was getting filled with messages. This occurred with Exchange On-Premises mailboxes. The issue has been fixed in all C2R channels as of 6/14/2016.
 
표시: