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Maintaining and Supporting

Chapter 21: Using Automatic Configuration and Automatic Proxy

Automatic configuration and automatic proxy enable you to change settings globally after you deploy Internet Explorer. This can be useful if you expect the needs of your users or your organization to change.

Chapter 22: Keeping Programs Updated

This chapter describes the three primary tools you can use to keep Internet Explorer programs and settings updated: the Internet Explorer Administration Kit (IEAK) the Internet Explorer Profile Manager, the update-notification page, and software distribution channels.

Chapter 23: Implementing an Ongoing Training and Support Program

After your users install Microsoft Internet Explorer 5, you can implement an ongoing training and support program. Because learning how to use Internet Explorer is an ongoing process, basic training and support during deployment followed by an ongoing program customized for your organization's needs is the best means for getting the most out of your investment in Internet Explorer. This chapter describes ongoing training and support options.

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