Send e-mail (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Home > Common > Cases > All cases. Select the case record of the party to which you want to send an e-mail message. Then, on the Action Pane, on the General tab, in the Follow up group, click Send mail.
–or–
On the Contact information FastTab of a party record, such as a customer, prospect, or lead record, click the e-mail icon on the line that displays the e-mail address to which you want to send an e-mail message.
Use this form to send an e-mail message from Microsoft Dynamics AX.
Important
This form can be used to send e-mail messages only if you have synchronized your Microsoft Dynamics AX user profile with a Microsoft Outlook profile.
Navigating the form
The following tables provide descriptions for the controls in this form.
Buttons
Button |
Description |
|---|---|
Send |
Send the e-mail message to the selected recipients. |
Clear |
Clear all text from the form. |
Edit |
Create or update the e-mail message. |
Delete |
Delete the e-mail message. |
Fields
Field |
Description |
|---|---|
To |
Enter the names of the recipients of the e-mail message. |
cc |
Enter the names of the recipients of a carbon copy (cc) of the e-mail message. |
Bcc |
Enter the names of the recipients of a blind carbon copy (bcc) of the e-mail message. |
Subject |
Enter the subject of the e-mail message. |
Attachments |
Attach documents to the e-mail message. |
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).