Supported web browsers and mobile devices

Dynamics CRM 2013
 

Applies To: Dynamics CRM 2013

Users can access the Microsoft Dynamics CRM web application on the most recent versions of the following browsers:

  • Internet Explorer on Windows

  • Firefox on Windows

  • Safari on Mac OS X

  • Chrome on Windows or Google Nexus 10

For more detailed information about supported browsers, see Web application requirements for Microsoft Dynamics CRM 2013.

For a mobile device, such as an iPad or smartphone, the following apps are available:

  • Microsoft Dynamics CRM for iPad

  • Microsoft Dynamics CRM for Windows 8

For more detailed information about supported phones and tablets, see Tablet support for Microsoft Dynamics CRM 2013.

System_CAPS_noteNote

  • Users who try to view Microsoft Dynamics CRM on an unsupported browser may be redirected to CRM for phones. This is a basic service that has limited functionality, and isn’t intended to serve as a substitute for the full feature set of Microsoft Dynamics CRM. We recommend that users choose a supported browser or a Microsoft Dynamics CRM app specific to the device.

  • If you have added content to forms or dashboards in an iFrame, you might have implemented security restrictions around certain actions in that content, such as external links. Keep in mind that in Firefox, this security restriction code will likely be unsupported.

This section describes the known issues when you run Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online in a web browser.

Copy and paste functionality by using the clipboard is not yet fully supported on the Firefox and Chrome web browsers; the Copy a Link button at the top of the page may not function as expected.

If you export a Microsoft Office Excel worksheet as a Dynamic Worksheet while using Safari, you may receive an error when trying to open the file. To remedy this, right-click the file, choose Get Info, and, under Open With, select Excel.

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