Windows RT 8.1 in the Enterprise: Support

Published: April 16, 2014

Applies To: Windows RT 8.1

In Windows RT 8.1 there are support options available to you to ensure a safe and secure system.

For commercial support for Windows RT 8.1, organizations may leverage a Professional support contract, Professional pay-per-incident (PPI) support, or a Premier support contract. Consumer support for Windows RT 8.1 will be provided by the manufacturer of the device.

To help ensure a safe and secure ecosystem, Windows RT will provide full support for both security updates as well as non-security updates (for example, to ensure performance and reliability). Hotfixes or design change requests will not be available.

Note that Windows RT 8.1 is not classified as a business or developer product as outlined in the definitions described in the Microsoft Support Lifecycle. As a result, Windows RT 8.1 will not have the same extended lifecycle as these other products. See Windows RT Product Support Lifecycle Policy FAQ for more information.

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