Registration vs. attendance: What's the difference?


Updated: November 1, 2016

Applies To: Dynamics Marketing


Microsoft Dynamics Marketing is scheduled to be retired on May 15, 2018. After that date the service will no longer be available. Please plan accordingly. For details, see the customer FAQ. You can also read the blog post Microsoft Dynamics Marketing service will be discontinued, and learn what’s coming next.

Use Microsoft Dynamics Marketing's attendance feature to record the presence of individuals at a given event. Often, these individuals will have registered for the event in advance, though not necessarily. You can read and record all attendance records using the Event Dashboard’s Attendance tab, or you can go directly to the event itself and view/edit attendance from there.

To work with attendance, you must have Edit/View Events privileges. More information: Work with user accounts and staff contacts.

To work with attendance, go to Marketing Execution > Event Management > Attendance. This brings you to the Event Attendance list page, which provides many of the standard controls for searching, sorting, filtering, adding, removing and viewing items in the list, plus other common features. See Learn how to work and get around in Microsoft Dynamics Marketing for details about how to use these common controls.

More information: Create attendees and view attendance

Microsoft Dynamics Marketing provides two related functions—attendance and registration. They function as follows:

  • Registration records participants’ intention to attend. The effect is similar to placing a reservation for a hotel, restaurant or rental car. The individual registration options available here (fees, materials, banquets, accommodation options, etc.) will depend on how the event setup is defined in the system.

  • Attendance records participants’ actual presence at an event.