Set up program templates


Updated: November 1, 2016

Applies To: Dynamics Marketing


Microsoft Dynamics Marketing is scheduled to be retired on May 15, 2018. After that date the service will no longer be available. Please plan accordingly. For details, see the blog post Microsoft Dynamics Marketing service will be discontinued, and learn what’s coming next.

Create program templates if you need to create the same program again and again. When you create a program template you can also template all of the tasks that correspond to the type of program that the template is for.

If you always assign program-related tasks to the same person, assign the tasks to that person and set the tasks’ status to Not Started.

If you assign similar tasks to different people (for example, if you have five copywriters and they all write copy for programs), you should create role records for each role (copy writing, marketing manager, proof reader, and designer). Assign the tasks associated with the role template to these "Role" contacts instead of individuals. When you use the template, you will reassign the roles on the program to the actual contacts who will do the work, which will automatically reassign the tasks correctly. More information: Define and manage teams

  1. Click the New button New button.

  2. Enter the information. More information Set up programs

To view Program Templates:

  1. On the Home tab, choose Marketing Execution.

  2. Under Campaign Management, choose Program Templates.

    Microsoft Dynamics Marketing displays a listing of all the program templates in the system where:

    The status isn’t canceled or completed.


    To see canceled, completed, or inactive program templates, click the Show All button Show All/Active Only button.

To change the order in which templates are listed, click any column heading to sort the list using in alphabetical order; click it again to sort the list in reverse alphabetical order.

  • Select what information you want to use as a filter by clicking on the Filter On pull-down menu.

    Microsoft Dynamics Marketing displays the filter categories that are available.

  • Click the Value drop-down list to choose the value that you want to filter on. Then press Enter or click Go to apply the filter.

    Microsoft Dynamics Marketing applies the filter and displays the information that matches.

To remove a filter, click Clear.

  1. Select the template you want to copy by clicking its check box. Check box symbol .

  2. Click the Copy buttonCopy button.

  3. Click OK.

  1. Select the template you want to delete by clicking on its check box.

  2. Click the Delete button Delete button.

    Microsoft Dynamics Marketing prompts you to confirm the deletion.

  3. Click OK.