Upgrade to Office 365 ProPlus from Office Professional Plus 2010


Applies to: Office 365 ProPlus

Topic Last Modified: 2015-03-16

Summary: Shows Office 365 users how to upgrade to Office 365 ProPlus from Office Professional Plus 2010.

If you installed Office Professional Plus 2010 as part of your Office 365 subscription, it’s time to start thinking about upgrading to Office 365 ProPlus. That’s because mainstream support for Office Professional Plus 2010 ends on October 13, 2015. After that date you can still use Office Professional Plus 2010, but newer features of Office 365 might not work with it.

There are two basic steps to the upgrade:

  1. Uninstall Office Professional Plus 2010

  2. Install Office 365 ProPlus

Just because you uninstall Office doesn't mean you lose your Office settings and add-ins. They'll still be there after you install Office 365 ProPlus.

Before you start the upgrade, check the system requirements for Office 365 ProPlus. Be sure to note that your computer needs to be running at least Windows 7 to install Office 365 ProPlus.

To uninstall Office Professional Plus 2010 from your computer, go to Control Panel > Programs > Programs and Features. Find the entry for Microsoft Office Professional Plus 2010, choose Uninstall, and then follow the prompts to uninstall. You have to restart your computer after you finish uninstalling.

Screen shot of Programs and Features in Control Panel on Windows 7. The entry for Microsoft Office Professional Plus 2010 and the Uninstall menu choice are highlighted.

Sometimes uninstalling from Control Panel doesn’t work. In these cases, there’s a Fix It solution that removes Office for you.

If you're an admin that wants to uninstall Office Professional Plus 2010 from multiple computers, follow these instructions to make that easier.

The simplest way to install Office 365 ProPlus is directly from the Office 365 portal. Here are the steps to do that:

  1. Sign in to Office 365 with your work or school account.

  2. Choose Settings The "Settings" button found in the user interface > Office 365 Settings > Software.

  3. On the Office page, choose a Language, and then choose Install.

    Screen shot of the Office software page in the Office 365 portal. The Language drop-down list and the Install button are highlighted.
  4. At the bottom of the screen, choose Run.

    Screen shot of the prompt that appears at the bottom of the screen when you start the Office install. The Run button is highlighted.
  5. Follow the prompts, and accept the license agreement.

  6. When you see "You're good to go," choose All done.

    Screen shot of the "You're good to go" message that appears at the end of the Office install. The "All done!" button is highlighted.

If you’re an admin who wants to deploy Office 365 ProPlus to multiple users in your organization, review your deployment options before you get started.

If you're an admin, going to each individual computer in your organization to uninstall Office Professional Plus 2010 is time-consuming. Instead, you can use the Setup command and a text file named config.xml to automate how you uninstall Office. Here are the steps for how you can do that.

  1. Use a text editor, such as Notepad, to create a file named config.xml. Save the file to a shared folder on your network. Then, edit the file so that it looks like the following example.

    <Configuration Product="ProPlusSub">
       <Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
       <Setting Id="SETUP_REBOOT" Value="Never" />

    The settings in the config.xml file cause the following to occur when you uninstall:

    • No dialog boxes or error messages are displayed.

    • The computer doesn't restart after you finish uninstalling.

    If these settings aren't what you want, there are other choices for the Display settings and the SETUP_REBOOT option.

    After you make your changes, save the file.

  2. To test your config.xml file, go to a computer with Office Professional Plus 2010 installed, open an elevated command prompt, and then go to the following folder:

       C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller

    If you installed a 32-bit version of Office Professional Plus 2010 on a computer that is running a 64-bit version of Windows, the Common Files folder that you want is the one that is in the Program Files (x86) folder.
  3. To uninstall Office Professional Plus 2010, run the following command, replacing \\server\share with the name of the shared folder where you saved the config.xml file:

       setup.exe /uninstall ProPlusSub /config \\server\share\config.xml

  4. After Office Professional Plus 2010 is uninstalled, restart the computer.

To automate this, you can send your users a script or batch file that uses the Setup command in Step 3 above. You can also use software distribution software, such as System Center Configuration Manager, to uninstall for the users. If you use these automated methods, you need to provide the full path to the location of the Setup.exe file as part of the command. You'll also want your script, batch file, or software distribution software to restart the computer afterwards.