Service Manager 2010 SP1
Updated: April 1, 2012
Applies To: System Center Service Manager 2010 SP1
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System Center Service Manager 2010 SP1 provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management.
Technical Documentation
The technical documentation for Service Manager consists of the Service Manager Documentation Library. The Library contains the following sections:
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Release Notes for System Center Service Manager 2010 SP1
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Release Notes for System Center Service Manager Authoring Tool
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System Center Service Manager 2010 SP1 Planning Guide
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System Center Service Manager 2010 SP1 Deployment Guide
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System Center Service Manager 2010 SP1 Administrator's Guide
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System Center Service Manager 2010 SP1 Operations Guide
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System Center Service Manager 2010 SP1 Authoring Guide
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System Center Service Manager 2010 SP1 Upgrade Guide
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System Center Service Manager 2010 SP1 Disaster Recovery Guide
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Service Manager 2010 Cmdlets
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System Center Service Manager 2010 SP1 Glossary
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