Carrier issues (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
This topic applies to features in the Inventory management module. It does not apply to features in the Transportation management module.
Click Inventory management > Inquiries > Carrier issues.
Use this form to troubleshoot problems with information about sales orders, sales order lines, and shipments.
Note
This form is available only if the Shipping carrier configuration key is selected.
Navigating the form
The following tables provide descriptions for the controls in this form.
Tabs
Tab |
Description |
|---|---|
Orders |
View information about sales orders. |
Lines |
View information about sales order lines. |
Shipment |
View information about shipments. |
Fields
Field |
Description |
|---|---|
Sales order |
The identifier for the sales order. |
Customer account |
The customer account that is associated with the sales order. |
Invoice account |
The invoice account that is associated with the sales order. |
Status |
The status of the sales order. |
Currency |
The currency code that is associated with the sales order. |
Item number |
The identifier for the item that is associated with the sales order line. |
Quantity |
The quantity sold, in sales units. |
Unit |
The unit in which the item is sold, such as Each or Case. |
Unit price |
The price per sales unit. |
Net amount |
The extended price for the sales order line. |
Product name |
The description of the item. |
Sales order |
The identifier for the sales order. |
Packing slip |
The identifier for the packing slip. |
Warehouse |
The identifier for the warehouse. |
Customer account |
The customer account that is associated with the shipment. |
Customer name |
The customer's company name. |
Customer reference |
The customer's reference number, such as a purchase order number. |
Carrier ID |
The identifier of the shipping carrier service that is used for the selected shipment. If a carrier code was not specified for the sales order, the mode of delivery is displayed, instead. |
Charge freight |
If selected, the customer is charged for freight. |
Charge ancillary charges |
If selected, the customer is charged for ancillary fees. |
Charge fuel surcharge |
If selected, the customer is charged for fuel surcharges. |
Saturday delivery |
If selected, the shipment is scheduled to be delivered on a Saturday. |
Residential destination |
If selected, the shipment is to be delivered to a residential area. Additional shipping charges might apply. |
Blind shipment |
If selected, return address information is not printed on documents. |
Shipment amount |
The total value of the goods that are included in the selected shipping request. |
COD |
If selected, the cash on delivery (COD) amount is to be collected from the customer by the shipping carrier. Note This field applies only to shipping requests that are processed using warehouse management. |
Collect |
If selected, the shipping charge will be collected from an account that the customer provides. |
Collect account number |
The customer's account number that will be charged for the shipping charges. |
Third-party collect |
If selected, the shipping charge is to be collected directly from a third party (other than the customer) by the shipping carrier. |
Carrier account number |
The account number that the shipping carrier assigns to the third party. This is the account that is charged if the Third-party collect check box is selected. If no account number is specified, the shipment charges are considered COD. |
Shipment e-mail 1 Shipment e-mail 2 Shipment e-mail 3 Shipment e-mail 4 |
The email addresses to send shipment notifications to. |
Telephone |
The telephone number for the delivery contact. |
Weight |
The weight of the selected shipment. This information typically comes from the scale that is attached to the shipping carrier software. |
Unit of measure |
The unit of measure for the shipment, such as kilogram or pound. |
Carrier name |
The company name of the shipping carrier in Microsoft Dynamics AX. |
Account code |
The account code for the shipping carrier in Microsoft Dynamics AX. |
Ship via company |
The index number that is assigned by the shipping carrier software to the shipping company for the selected shipment. This number is assigned to the service by the shipping carrier software. Note This field applies only to shipping requests that are processed using Kewill ClipperShip shipping carrier software. |
See also
Carrier transaction information (form)
About integration with shipping carriers
About sales order information for shipping carriers
Post packing slips and update information for shipping carriers
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).