Reinstate waived interest notes (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Accounts receivable > Common > Customers > All customers. Select a customer account. On the Action Pane, click the Collect tab, and then click Interest note > Reinstate.
You can reinstate interest notes that were previously waived for a customer. When you do this, you reinstate all of the interest transactions and fees that are included in the interest notes.
Note
This process does not reinstate the actual interest notes. It instead creates an invoice for the amount that the customer owes, and the amount is automatically settled against the charges that were previously waived.
If you do not want to reinstate complete interest notes, you can instead reinstate specific fees or interest transactions that are part of interest notes. For more information, see Reinstate waived fees (form) or Reinstate waived interest on customer transactions (form).
If necessary, reinstated interest notes can be waived again. For more information, see Waive interest notes (form).
When you reinstate interest notes, a historical record is created that lists the user who entered the adjustment, the date and time of the adjustment, and other details. To view this record, click History on the Collect tab on the All customers list page. For more information, see Interest note adjustment history (form).
Tasks that use this form
Waive, reinstate, or reverse interest or fees
Navigating the form
The following tables provide descriptions for the controls in this form.
Buttons
Button |
Description |
|---|---|
View interest note |
View the details of the waived interest note that you select. |
Reinstate |
Reinstate the waived interest notes that you select and close the form. |
Fields
Field |
Description |
|---|---|
Reinstate |
Select the check box for each interest note that you want to reinstate. |
Start date |
The first date for charges that are included in the interest note. |
End date |
The last date for charges that are included in the interest note. |
Interest note amount |
The amount that is owed by the customer for the interest note. |
Waived amount |
The amount of the interest note that was previously waived. |
Unpaid balance |
The unpaid amount that is owed for the interest note. This is the amount of the interest note, minus any previous payments by the customer, and minus any fees or interest that were previously waived or written off. |
Interest note |
The identifier of the interest note. |
Write off |
The amount of any charges that were previously written off for the customer. Writing off is a separate process that is used for bad debts. This process marks all customer transactions for settlement instead of only making adjustments to interest notes. For more information, see Collections and credit in Accounts receivable and Key tasks: Collections. |
Notes |
Optional: Enter notes about the action. |
See also
Interest note adjustment history (form)
Reinstate waived interest on customer transactions (form)
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