Collections cases (list page)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Common > Collections > Collections cases.

Use this list page to view information for collections cases. A collections case has a case category type of Collections.

For general information about list pages, see List pages.

Tasks that use this form

Key tasks: Collections

The following tables provide descriptions of controls that differ from the controls in the Collections form. For information about the other controls on this page, see Collections (form).

Button

Button

Description

Show cases

Open a menu that contains the following items:

  • Open – Display only collections cases that are not yet closed. These cases require further action.

  • Open and closed – Display all collections cases. This includes cases that are closed.

Fields

Field

Description

Customer account

The customer account that the case is for.

Name

The name of the customer.

Modified date and time

The last date and time that the case was modified.

See also

Collections and credit in Accounts receivable

Set up collections

Aging period definitions (form)

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).