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Managing Changes and Activities in System Center 2012 - Service Manager

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager

Information Technology (IT) departments must manage changes to their IT environment and the risk associated with such changes. The change management features in System Center 2012 – Service Manager help you manage change by providing repeatable, predictable, and measured processes to implement change.

The topics in this section are organized according to common change management scenarios. Even though the sample scenarios refer to a fictitious organization, Woodgrove Bank, the scenarios and steps are based on real use, and they describe how to use the change and activity management features in Service Manager.

Change and Activity Topics

Other Resources for This Component

  • TechNet Library main page for Service Manager

  • Planning Guide for System Center 2012 - Service Manager

  • Administrator's Guide for System Center 2012 - Service Manager

For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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