Management Packs: Working with Management Packs
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
All customizations to objects and to functionality in Service Manager are implemented by using management packs. This section describes management packs and how to use and manage them to implement various types of customizations using different customization methods.
Describes the key concepts of a management pack.
Describes guidelines and best practices for working with management packs.
Describes how to work with management packs in the Service Manager console.
Describes how to work with management packs in the Authoring Tool.
Describes how to work directly with management pack XML files.
Describes how to seal a Service Manager management pack.
Describes how to bundle management pack and resource files.
Describes how to unbundle a management pack to customize its individual files.