Before you upgrade: issues and considerations

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Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016

This topic describes the changes and limitations when you upgrade to Microsoft Dynamics CRM 2016, as well as what might affect your deployment after the upgrade is complete.

Upgrading from Microsoft Dynamics CRM 2015 to Microsoft Dynamics CRM 2016

What’s changed in supported products and technologies

Microsoft Dynamics 2015 software and components not supported for in-place upgrade

What’s changed in supported products and technologies

For platform technology changes, see these topics.

Microsoft Dynamics 2015 software and components not supported for in-place upgrade

The following products and components aren’t supported with  Microsoft Dynamics CRM 2016 and won’t be upgraded during Setup. If you upgrade a Microsoft Dynamics CRM 2015 system that includes the product or component listed, or you install these components after you install Microsoft Dynamics CRM 2016, these products or solutions may not function correctly. We recommend that you uninstall or manually remove the component before you upgrade.

  • Microsoft Dynamics CRM 2015 Reporting Extensions (on-premises only)

  • Microsoft Dynamics CRM 2015 Email Router

  • Microsoft Dynamics CRM List Component for SharePoint Server

Upgrading from previous versions of Microsoft Dynamics CRM

Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM 2011 are not supported for upgrade to Microsoft Dynamics CRM 2016. However, you can migrate or in-place upgrade Microsoft Dynamics CRM Server 2013 SP1 to Microsoft Dynamics CRM Server 2015 by using a trial product key, and then either migrate or in-place upgrade to Microsoft Dynamics CRM Server 2016. More information: Upgrade from Dynamics CRM Server 2013 or Dynamics Server 2011

See Also

Upgrade a Microsoft Dynamics CRM 2015 Server
Upgrade the Microsoft Dynamics Deployment

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