Find your Dynamics 365 administrator or support person

Dynamics CRM 2016

Updated: November 1, 2016

Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM Online, Dynamics CRM 2016

You may occasionally run across issues that require consultation with your Microsoft Dynamics 365 administrator. If you don’t know who your administrator is, you can use the Advanced Find feature to find your administrator.

  1. Sign in to your Dynamics 365 or Dynamics CRM organization.

  2. Do one of the following:

    • In Dynamics 365, open the Sales, Customer Service, Field Service, or Project Service Automation app, and then on the nav bar, choose the Advanced Find button Screen shot of Advanced Find button.

    • In earlier versions of Dynamics CRM, on the global nav bar, choose Advanced Find. In some earlier versions of Dynamics CRM, you'll need to go to your work area (Sales, Service, or Marketing), and then choose Advanced Find.

    Advanced Find on Command bar in Dynamics 365
  3. On the Advanced Find page, in the Look for list, select Users.

  4. Point to Select, and then select Security Roles from the list.

  5. Under Fields, select Names.

  6. Enter System Administrator in the box that says Enter Text. At this point, your screen should look like this:

    Advanced Find dialog box in Dynamics 365
  7. Choose the Results button on the ribbon.

You should see a list of one or more system administrators.