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Microsoft Security Bulletin MS10-024 - Important

Vulnerabilities in Microsoft Exchange and Windows SMTP Service Could Allow Denial of Service (981832)

Published: April 13, 2010 | Updated: July 13, 2010

Version: 2.0

General Information

Executive Summary

This security update resolves one publicly disclosed vulnerability and one privately reported vulnerability in Microsoft Exchange and Windows SMTP Service. The more severe of these vulnerabilities could allow denial of service if an attacker sent a specially crafted DNS response to a computer running the SMTP service. By default, the SMTP component is not installed on Windows Server 2003, Windows Server 2003 x64 Edition, or Windows XP Professional x64 Edition.

This security update is rated Important for all supported editions of Microsoft Windows 2000, Windows XP, and Windows Server 2003; 32-bit and x64-based editions of Windows Server 2008; Windows Server 2008 R2 for x64-based Systems; and Microsoft Exchange Server 2003. This security update is rated Moderate for Microsoft Exchange Server 2000. For more information, see the subsection, Affected and Non-Affected Software, in this section.

The security update addresses the vulnerabilities by correcting the manner in which SMTP parses MX records and the manner in which SMTP allocates memory for interpreting SMTP command responses. For more information about the vulnerabilities, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.

Recommendation. The majority of customers have automatic updating enabled and will not need to take any action because this security update will be downloaded and installed automatically. Customers who have not enabled automatic updating need to check for updates and install this update manually. For information about specific configuration options in automatic updating, see Microsoft Knowledge Base Article 294871.

For administrators and enterprise installations, or end users who want to install this security update manually, Microsoft recommends that customers apply the update at the earliest opportunity using update management software, or by checking for updates using the Microsoft Update service.

See also the section, Detection and Deployment Tools and Guidance, later in this bulletin.

Known Issues. Microsoft Knowledge Base Article 981832 documents the currently known issues that customers may experience when installing this security update. The article also documents recommended solutions for these issues.

Affected and Non-Affected Software

The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.

Affected Software

Operating SystemMaximum Security ImpactAggregate Severity RatingBulletins Replaced by this Update
Microsoft Windows
Microsoft Windows 2000 Service Pack 4
(KB976323)
Denial of ServiceImportantNone
Windows XP Service Pack 2 and Windows XP Service Pack 3
(KB976323)
Denial of ServiceImportantNone
Windows XP Professional x64 Edition Service Pack 2
(KB976323)
Denial of ServiceImportantNone
Windows Server 2003 Service Pack 2
(KB976323)
Denial of ServiceImportantNone
Windows Server 2003 x64 Edition Service Pack 2
(KB976323)
Denial of ServiceImportantNone
Windows Server 2003 with SP2 for Itanium-based Systems
(KB976323)
Denial of ServiceImportantNone
Windows Server 2008 for 32-bit Systems and Windows Server 2008 for 32-bit Systems Service Pack 2**
(KB976323)
Denial of ServiceImportantNone
Windows Server 2008 for x64-based Systems and Windows Server 2008 for x64-based Systems Service Pack 2**
(KB976323)
Denial of ServiceImportantNone
Windows Server 2008 R2 for x64-based Systems**
(KB976323)
Denial of ServiceImportantNone
Microsoft Server Software
Microsoft Exchange Server 2000 Service Pack 3
(KB976703)
Information DisclosureModerateNone
Microsoft Exchange Server 2003 Service Pack 2
(KB976702)
Denial of ServiceImportantNone
Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems
(KB981407)
NoneNone[1]None
Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems
(KB981383)
NoneNone[1]None
Microsoft Exchange Server 2010 for x64-based Systems
(KB981401)
NoneNone[1]None

**Server Core installation not affected. The vulnerabilities addressed by this update do not affect supported editions of Windows Server 2008 or Windows Server 2008 R2 as indicated, when installed using the Server Core installation option. For more information on this installation option, see the MSDN articles, Server Core and Server Core for Windows Server 2008 R2. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008 and Windows Server 2008 R2; see Compare Server Core Installation Options.

[1]Severity ratings do not apply to this update because the vulnerabilities discussed in this bulletin do not affect this software. However, Microsoft recommends that customers of this software apply this update, which includes a defense-in-depth measure that adds additional source port entropy to DNS transactions initiated by the SMTP service. For more information, see Frequently Asked Questions (FAQ) Related to This Security Update.

Non-Affected Software

Operating System
Windows Vista, Windows Vista Service Pack 1, and Windows Vista Service Pack 2
Windows Vista x64 Edition, Windows Vista x64 Edition Service Pack 1, and Windows Vista x64 Edition Service Pack 2
Windows Server 2008 for Itanium-based Systems
Windows 7 for 32-bit Systems
Windows 7 for x64-based Systems
Windows Server 2008 R2 for Itanium-based Systems

Why was this bulletin rereleased on July 13, 2010? 
Microsoft rereleased this bulletin to reoffer the updates for Windows Server 2008 and Windows Server 2008 R2 to address a known issue listed in Microsoft Knowledge Base Article 976323, in which SMTP configuration options are reset after you install the original April 13, 2010 security update on a Windows Server 2008-based system that has Internet Information Services (IIS) installed.

The reoffer only affects the packages associated with KB 976323. Customers who have already successfully updated their systems do not need to reinstall this update.

Why was this security bulletin revised on April 15, 2010? 
Microsoft revised this security bulletin to announce a detection change for Microsoft Exchange Server 2000 Service Pack 3. This is a detection change only. The corrected detection offers the security update to affected systems that previously were not offered this security update. There were no changes to the security update files in this bulletin. Customers who have already installed the KB976703 update successfully on these systems do not need to reinstall the update.

Where are the file information details? 
Refer to the reference tables in the Security Update Deployment section for the location of the file information details.

How are the Microsoft Exchange Server 2007 and Microsoft Exchange Server 2010 updates different from the Microsoft Exchange Server 2000 and Microsoft Exchange Server 2003 updates? 
With the release of Microsoft Exchange 2007, Microsoft Exchange is moving to a new servicing model. For better understanding of the Microsoft Exchange servicing model, please see the TechNet article, Exchange 2007 Servicing. For questions regarding the new Microsoft Exchange servicing model, please contact Microsoft Help and Support.

Why does this update address several reported security vulnerabilities? 
This update contains support for several vulnerabilities because the modifications that are required to address these issues are located in related files. Instead of having to install several updates that are almost the same, customers need to install this update only.

Does this update contain any security-related changes to functionality? 
Yes. In addition to the changes that are listed in the Vulnerability Information section of this bulletin, this update includes a defense-in-depth change for Microsoft Exchange 2000 Server Service Pack 3 to address an issue with the Chinese character set when using Outlook Web Access (OWA). This issue only affects Exchange 2000 systems. Please note that the update for Microsoft Exchange 2000 Server Service Pack 3 requires, as a prerequisite, the Exchange 2000 Server Post-Service Pack 3 (SP3) Update Rollup. You must install the Update Rollup for Exchange 2000 (KB870540) before you install the defense-in-depth update that is provided with this security bulletin. This update will detect whether the Update Rollup is installed. If the Update Rollup is not installed, you will be directed to the download Web site. For more information, see Microsoft Knowledge Base Article 870540. To download the prerequisite update, see Update Rollup for Exchange 2000 (KB870540).

This update also includes a defense-in-depth change for Microsoft Exchange 2007 and Microsoft Exchange 2010 that adds additional source port entropy to DNS transactions initiated by the SMTP service.

Do I need to apply updates for both Windows and Exchange? 
For systems that have Microsoft Exchange installed, both the Exchange and Windows update should be applied. If you have the SMTP service enabled but do not run the Exchange service, only the Windows update need be applied.

I am running Exchange 2007 or Exchange 2010. Why am I being offered an update if they are not affected by the vulnerabilities described in this bulletin? 
The updates for Microsoft Exchange 2007 and Microsoft Exchange 2010 only include the defense-in-depth change that adds additional source port entropy to DNS transactions initiated by the SMTP service.

Do I need to install the update rollup package for Exchange Server 2007-based servers in a particular sequence? 
Refer to the TechNet article, How to Install the Latest Service Pack or Update Rollup for Exchange 2007.

I am using an older release of the software discussed in this security bulletin. What should I do? 
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. For more information about the product lifecycle, visit the Microsoft Support Lifecycle Web site.

It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. To determine the support lifecycle for your software release, see Select a Product for Lifecycle Information. For more information about service packs for these software releases, see Lifecycle Supported Service Packs.

Customers who require custom support for older software must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit the Microsoft Worldwide Information Web site, select the country in the Contact Information list, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Microsoft Support Lifecycle Policy FAQ.

Vulnerability Information

The following severity ratings assume the potential maximum impact of the vulnerability. For information regarding the likelihood, within 30 days of this security bulletin's release, of the exploitability of the vulnerability in relation to its severity rating and security impact, please see the Exploitability Index in the April bulletin summary. For more information, see Microsoft Exploitability Index.

Vulnerability Severity Rating and Maximum Security Impact by Affected Software
Affected SoftwareSMTP Server MX Record Vulnerability - CVE-2010-0024SMTP Memory Allocation Vulnerability - CVE-2010-0025Aggregate Severity Rating
Microsoft Windows
Microsoft Windows 2000 Service Pack 4Important
Denial of Service
Moderate
Information Disclosure
Important
Windows XP Service Pack 2 and Windows XP Service Pack 3Important
Denial of Service
Moderate
Information Disclosure
Important
Windows XP Professional x64 Edition Service Pack 2Important
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2003 Service Pack 2Important
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2003 x64 Edition Service Pack 2Important
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2003 with SP2 for Itanium-based SystemsImportant
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2008 for 32-bit Systems and Windows Server 2008 for 32-bit Systems Service Pack 2**Important
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2008 for x64-based Systems and Windows Server 2008 for x64-based Systems Service Pack 2**Important
Denial of Service
Moderate
Information Disclosure
Important
Windows Server 2008 R2 for x64-based Systems**Important
Denial of Service
Moderate
Information Disclosure
Important
Microsoft Server Software
Microsoft Exchange Server 2000 Service Pack 3Not applicableModerate
Information Disclosure
Moderate
Microsoft Exchange Server 2003 Service Pack 2Important
Denial of Service
Not applicableImportant
Microsoft Exchange Server 2007 Service Pack 1 for x64-based SystemsNone[1]Not applicableNone
Microsoft Exchange Server 2007 Service Pack 2 for x64-based SystemsNone[1]Not applicableNone
Microsoft Exchange Server 2010 for x64-based SystemsNone[1]Not applicableNone

**Server Core installation not affected. The vulnerabilities addressed by this update do not affect supported editions of Windows Server 2008 or Windows Server 2008 R2 as indicated, when installed using the Server Core installation option. For more information on this installation option, see the MSDN articles, Server Core and Server Core for Windows Server 2008 R2. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008 and Windows Server 2008 R2; see Compare Server Core Installation Options.

[1]Severity ratings do not apply to this update because the vulnerabilities discussed in this bulletin do not affect this software. However, Microsoft recommends that customers of this software apply this update, which includes a defense-in-depth measure that adds additional source port entropy to DNS transactions initiated by the SMTP service. For more information, see Frequently Asked Questions (FAQ) Related to This Security Update.

A denial of service vulnerability exists in the way that the Microsoft Windows Simple Mail Transfer Protocol (SMTP) component handles specially crafted DNS Mail Exchanger (MX) resource records. An attempt to exploit the vulnerability would not require authentication, allowing an attacker to exploit the vulnerability by sending a specially crafted network message to a computer running the SMTP service. An attacker who successfully exploited this vulnerability could cause the SMTP service to stop responding until restarted.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2010-0024.

Mitigating Factors for SMTP Server MX Record Vulnerability - CVE-2010-0024

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:

  • By default, the SMTP component is not installed on Windows Server 2003, Windows Server 2003 x64 Edition, or Windows XP Professional x64 Edition.

Workarounds for SMTP Server MX Record Vulnerability - CVE-2010-0024

Microsoft has not identified any workarounds for this vulnerability.

FAQ for SMTP Server MX Record Vulnerability - CVE-2010-0024

What is the scope of the vulnerability? 
This is a denial of service vulnerability. An attacker who exploited this vulnerability could cause the affected SMTP service to stop responding until the specially crafted message is removed from the queue and the service is manually restarted. Note that the denial of service vulnerability would not allow an attacker to execute code or to elevate their user rights, but it could cause the affected system to stop accepting requests.

What causes the vulnerability? 
The vulnerability exists because the Microsoft Windows Simple Mail Transfer Protocol (SMTP) component incorrectly parses a specially crafted DNS Mail Exchanger (MX) record.

What is the SMTP Service? 
The Simple Mail Transfer Protocol (SMTP) service, which transfers e-mail, is installed as part of E-mail Services or Internet Information Services (IIS). SMTP controls how e-mail is transported and then delivered across the Internet to the destination server. The SMTP service sends and receives e-mail between servers. For more information, see the TechNet article, Simple Mail Transfer Protocol (SMTP) Service.

What is an MX resource record? 
The mail exchange (MX) resource record specifies a mail exchange server for a DNS domain name. A mail exchange server is a host that processes and forwards mail for the DNS domain name. Processing the mail means either delivering it to the addressee or passing it to a different type of mail transport. Forwarding the mail means sending it to its final destination server, sending it using Simple Mail Transfer Protocol (SMTP) to another mail exchange server that is closer to the final destination, or queuing it for a specified amount of time. For more information on MX Resource Records, see the TechNet article, Resource Record Types.

What might an attacker use the vulnerability to do? 
An attacker who successfully exploited this vulnerability could cause the SMTP service to stop responding until the specially crafted message is removed from the queue and the service is manually restarted.

How could an attacker exploit the vulnerability? 
An attacker could try to exploit the vulnerability by creating a malicious DNS server that returns a specially crafted response to an MX resource record query.

What systems are primarily at risk from the vulnerability? 
All operating systems that use the native SMTP component, which is provided as part of the operating system, are at risk from this vulnerability.

What does the update do? 
The security update addresses the vulnerability by correcting the manner in which the SMTP service parses MX records.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
Yes. This vulnerability has been publicly disclosed. It has been assigned Common Vulnerability and Exposure number CVE-2010-0024.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers when this security bulletin was originally issued.

An information disclosure vulnerability exists in the Microsoft Windows Simple Mail Transfer Protocol (SMTP) component due to the manner in which the SMTP component handles memory allocation. An attacker could exploit the vulnerability by sending invalid commands, followed by the STARTTLS command, to an affected server. An attacker who successfully exploited this vulnerability could read random e-mail message fragments stored on the affected server. Note that this vulnerability would not allow an attacker to execute code or to elevate their user rights directly, but it could be used to produce useful information that could be used to try to further compromise the affected system.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2010-0025.

Mitigating Factors for SMTP Memory Allocation Vulnerability - CVE-2010-0025

Microsoft has not identified any mitigating factors for this vulnerability.

Workarounds for SMTP Memory Allocation Vulnerability - CVE-2010-0025

Microsoft has not identified any workarounds for this vulnerability.

FAQ for SMTP Memory Allocation Vulnerability - CVE-2010-0025

What is the scope of the vulnerability? 
This is an information disclosure vulnerability. An attacker who successfully exploited this vulnerability could read random e-mail message fragments stored on the affected server. Note that this vulnerability would not allow an attacker to execute code or to elevate their user rights directly, but it could be used to produce useful information that could be used to try to further compromise the affected system.

What causes the vulnerability? 
The vulnerability exists because the Microsoft Windows Simple Mail Transfer Protocol (SMTP) component improperly allocates memory when interpreting SMTP command responses.

What is the SMTP Service? 
The Simple Mail Transfer Protocol (SMTP) service, which transfers e-mail, is installed as part of E-mail Services or Internet Information Services (IIS). SMTP controls how e-mail is transported and then delivered across the Internet to the destination server. The SMTP service sends and receives e-mail between servers. For more information, see the TechNet article, Simple Mail Transfer Protocol (SMTP) Service.

What is the TLS protocol? 
The Transport Layer Security (TLS) Handshake Protocol is responsible for the authentication and key exchange necessary to establish or resume secure sessions. When establishing a secure session, the Handshake Protocol manages the following:

  • Cipher suite negotiation
  • Authentication of the server and optionally, the client
  • Session key information exchange

For more information, see the TechNet article, How TLS/SSL Works.

What is SSL? 
Secure Sockets Layer (SSL) is a predecessor of the Transport Layer Security protocol. SSL performs the same functions and supports secure network communications using a combination of public and secret key technology. For more information, see the TechNet article, How TLS/SSL Works.

What is the SChannel security package? 
The Secure Channel (SChannel) security package is a Security Support Provider (SSP) that implements the Internet standard authentication protocols, Secure Sockets Layer (SSL) and Transport Layer Security (TLS). These components are used to implement secure communications in support of several common Internet and network applications, such as Web browsing. SChannel is part of the security package that helps provide an authentication service to provide secure communications between client and server. For more information, see the MSDN article, Secure Channel.

What might an attacker use the vulnerability to do? 
An attacker who successfully exploited this vulnerability could access random e-mail message fragments available on the affected server.

How could an attacker exploit the vulnerability? 
An attacker could try to exploit the vulnerability by sending a set of specially crafted SMTP commands to an affected SMTP server. The attacker could then read information in memory on the affected system.

What systems are primarily at risk from the vulnerability? 
All operating systems that use the native SMTP component, which is provided as part of the operating system, are at risk from this vulnerability.

What does the update do? 
The security update addresses the vulnerability by correcting the manner in which the SMTP component allocates memory for interpreting SMTP command responses.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
No. Microsoft received information about this vulnerability through responsible disclosure.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers when this security bulletin was originally issued.

Update Information

Manage the software and security updates you need to deploy to the servers, desktop, and mobile systems in your organization. For more information see the TechNet Update Management Center. The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.

Security updates are available from Microsoft Update and Windows Update. Security updates are also available from the Microsoft Download Center. You can find them most easily by doing a keyword search for "security update."

Finally, security updates can be downloaded from the Microsoft Update Catalog. The Microsoft Update Catalog provides a searchable catalog of content made available through Windows Update and Microsoft Update, including security updates, drivers and service packs. By searching using the security bulletin number (such as, "MS07-036"), you can add all of the applicable updates to your basket (including different languages for an update), and download to the folder of your choosing. For more information about the Microsoft Update Catalog, see the Microsoft Update Catalog FAQ.

Note Microsoft discontinued support for Office Update and the Office Update Inventory Tool as of August 1, 2009. To continue getting the latest updates for Microsoft Office products, use Microsoft Update. For more information, see About Microsoft Office Update: Frequently Asked Questions.

Detection and Deployment Guidance

Microsoft provides detection and deployment guidance for security updates. This guidance contains recommendations and information that can help IT professionals understand how to use various tools for detection and deployment of security updates. For more information, see Microsoft Knowledge Base Article 961747.

Microsoft Baseline Security Analyzer

Microsoft Baseline Security Analyzer (MBSA) allows administrators to scan local and remote systems for missing security updates as well as common security misconfigurations. For more information about MBSA, visit Microsoft Baseline Security Analyzer.

The following table provides the MBSA detection summary for this security update.

Software MBSA 2.1.1
Microsoft Windows 2000 Service Pack 4Yes
Windows XP Service Pack 2 and Windows XP Service Pack 3Yes
Windows XP Professional x64 Edition Service Pack 2Yes
Windows Server 2003 Service Pack 2Yes
Windows Server 2003 x64 Edition Service Pack 2Yes
Windows Server 2003 with SP2 for Itanium-based SystemsYes
Windows Server 2008 for 32-bit Systems and Windows Server 2008 for 32-bit Systems Service Pack 2Yes
Windows Server 2008 for x64-based Systems and Windows Server 2008 for x64-based Systems Service Pack 2Yes
Windows Server 2008 R2 for x64-based SystemsYes
Microsoft Exchange Server 2000 Service Pack 3Yes
Microsoft Exchange Server 2003 Service Pack 2Yes
Microsoft Exchange Server 2007 Service Pack 1 for x64-based SystemsYes
Microsoft Exchange Server 2007 Service Pack 2 for x64-based SystemsYes
Microsoft Exchange Server 2010 for x64-based SystemsYes

The latest version of MBSA has been released: Microsoft Baseline Security Analyzer 2.1.1. For more information, see Microsoft Baseline Security Analyzer 2.1.

Windows Server Update Services

By using Windows Server Update Services (WSUS), administrators can deploy the latest critical updates and security updates for Microsoft Windows 2000 operating systems and later, Office XP and later, Exchange Server 2003, and SQL Server 2000. For more information about how to deploy this security update using Windows Server Update Services, visit the Windows Server Update Services Web site.

Systems Management Server

The following table provides the SMS detection and deployment summary for this security update.

SoftwareSMS 2.0SMS 2003 with SUITSMS 2003 with ITMUConfiguration Manager 2007
Microsoft Windows 2000 Service Pack 4YesYesYesYes
Windows XP Service Pack 2 and Windows XP Service Pack 3YesYesYesYes
Windows XP Professional x64 Edition Service Pack 2NoNoYesYes
Windows Server 2003 Service Pack 2YesYesYesYes
Windows Server 2003 x64 Edition Service Pack 2NoNoYesYes
Windows Server 2003 with SP2 for Itanium-based SystemsNoNoYesYes
Windows Server 2008 for 32-bit Systems and Windows Server 2008 for 32-bit Systems Service Pack 2NoNoYesYes
Windows Server 2008 for x64-based Systems and Windows Server 2008 for x64-based Systems Service Pack 2NoNoYesYes
Windows Server 2008 R2 for x64-based SystemsNoNoYesYes
Microsoft Exchange Server 2000 Service Pack 3YesYesYesYes
Microsoft Exchange Server 2003 Service Pack 2YesYesYesYes
Microsoft Exchange Server 2007 Service Pack 1 for x64-based SystemsNoNoYesYes
Microsoft Exchange Server 2007 Service Pack 2 for x64-based SystemsNoNoYesYes
Microsoft Exchange Server 2010 for x64-based SystemsNoNoYesYes

For SMS 2.0 and SMS 2003, the Security Update Inventory Tool (SUIT) can be used by SMS to detect security updates. See also Downloads for Systems Management Server 2.0.

For SMS 2003, the SMS 2003 Inventory Tool for Microsoft Updates (ITMU) can be used by SMS to detect security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 ITMU, see SMS 2003 Inventory Tool for Microsoft Updates. For more information about SMS scanning tools, see SMS 2003 Software Update Scanning Tools. See also Downloads for Systems Management Server 2003.

System Center Configuration Manager 2007 uses WSUS 3.0 for detection of updates. For more information about Configuration Manager 2007 Software Update Management, visit System Center Configuration Manager 2007.

For more information about SMS, visit the SMS Web site.

For more detailed information, see Microsoft Knowledge Base Article 910723: Summary list of monthly detection and deployment guidance articles.

Update Compatibility Evaluator and Application Compatibility Toolkit

Updates often write to the same files and registry settings required for your applications to run. This can trigger incompatibilities and increase the time it takes to deploy security updates. You can streamline testing and validating Windows updates against installed applications with the Update Compatibility Evaluator components included with Application Compatibility Toolkit.

The Application Compatibility Toolkit (ACT) contains the necessary tools and documentation to evaluate and mitigate application compatibility issues before deploying Microsoft Windows Vista, a Windows Update, a Microsoft Security Update, or a new version of Windows Internet Explorer in your environment.

Affected Software

For information about the specific security update for your affected software, click the appropriate link:

Windows 2000 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue may be included in a future update rollup
Deployment
Installing without user interventionWindows2000-KB976323-x86-enu /quiet
Installing without restartingWindows2000-KB976323-x86-enu /norestart
Update log fileKB976323.log
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%\$NTUninstallKB976323$\Spuninst folder
File InformationSee Microsoft Knowledge Base Article 976323
Registry Key VerificationHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows 2000\SP5\KB976323\Filelist

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

If you have previously installed a hotfix to update one of these files, the installer copies the RTMQFE, SP1QFE, or SP2QFE files to your system. Otherwise, the installer copies the RTMGDR, SP1GDR, or SP2GDR files to your system. Security updates may not contain all variations of these files. For more information about this behavior, see Microsoft Knowledge Base Article 824994.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoemOverwrites OEM files without prompting.
/nobackupDoes not back up files needed for uninstall.
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.
/extract[:path]Extracts files without starting the Setup program.
/EREnables extended error reporting.
/verboseEnables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

This security update supports the following setup switches.

Supported Spuninst.exe Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Windows XP (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor Windows XP Service Pack 2 and Windows XP Service Pack 3:
WindowsXP-KB976323-x86-enu /quiet
For Windows XP Professional x64 Edition Service Pack 2:
WindowsServer2003.WindowsXP-KB976323-x64-enu /quiet
Installing without restartingFor Windows XP Service Pack 2 and Windows XP Service Pack 3:
WindowsXP-KB976323-x86-enu /norestart
For Windows XP Professional x64 Edition Service Pack 2:
WindowsServer2003.WindowsXP-KB976323-x64-enu /norestart
Update log fileKB976323.log
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%\$NTUninstallKB976323$\Spuninst folder
File InformationSee Microsoft Knowledge Base Article 976323
Registry Key VerificationFor all supported 32-bit editions of Windows XP:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP\SP4\KB976323\Filelist
For all supported x64-based editions of Windows XP:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows XP Version 2003\SP3\KB976323\Filelist

Note For supported versions of Windows XP Professional x64 Edition, this security update is the same as supported versions of the Windows Server 2003 x64 Edition security update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

If you have previously installed a hotfix to update one of these files, the installer copies the RTMQFE, SP1QFE, or SP2QFE files to your system. Otherwise, the installer copies the RTMGDR, SP1GDR, or SP2GDR files to your system. Security updates may not contain all variations of these files. For more information about this behavior, see Microsoft Knowledge Base Article 824994.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoemOverwrites OEM files without prompting.
/nobackupDoes not back up files needed for uninstall.
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.
/integrate:pathIntegrates the update into the Windows source files. These files are located at the path that is specified in the switch.
/extract[:path]Extracts files without starting the Setup program.
/EREnables extended error reporting.
/verboseEnables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

This security update supports the following setup switches.

Supported Spuninst.exe Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Windows Server 2003 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor all supported 32-bit editions of Windows Server 2003:
WindowsServer2003-KB976323-x86-enu /quiet
For all supported x64-based editions of Windows Server 2003:
WindowsServer2003.WindowsXP-KB976323-x64-enu /quiet
For all supported Itanium-based editions of Windows Server 2003:
WindowsServer2003-KB976323-ia64-enu /quiet
Installing without restartingFor all supported 32-bit editions of Windows Server 2003:
WindowsServer2003-KB976323-x86-enu /norestart
For all supported x64-based editions of Windows Server 2003:
WindowsServer2003.WindowsXP-KB976323-x64-enu /norestart
For all supported Itanium-based editions of Windows Server 2003:
WindowsServer2003-KB976323-ia64-enu /norestart
Update log fileKB976323.log
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingThis security update does not support HotPatching. For more information about HotPatching, see Microsoft Knowledge Base Article 897341.
Removal InformationUse Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%\$NTUninstallKB976323$\Spuninst folder
File InformationSee Microsoft Knowledge Base Article 976323
Registry Key VerificationHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Windows Server 2003\SP3\KB976323\Filelist

Deployment Information

Installing the Update

When you install this security update, the installer checks to see if one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

If you have previously installed a hotfix to update one of these files, the installer copies the RTMQFE, SP1QFE, or SP2QFE files to your system. Otherwise, the installer copies the RTMGDR, SP1GDR, or SP2GDR files to your system. Security updates may not contain all variations of these files. For more information about this behavior, see Microsoft Knowledge Base Article 824994.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoemOverwrites OEM files without prompting.
/nobackupDoes not back up files needed for uninstall.
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.
/integrate:pathIntegrates the update into the Windows source files. These files are located at the path that is specified in the switch.
/extract[:path]Extracts files without starting the Setup program.
/EREnables extended error reporting.
/verboseEnables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

This security update supports the following setup switches.

Supported Spuninst.exe Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.

Verifying that the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Windows Server 2008 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor all supported editions of Windows Server 2008 for 32-bit Systems:
Windows6.0-KB976323-v2-x86 /quiet
For all supported editions of Windows Server 2008 for x64-based Systems:
Windows6.0-KB976323-v2-x64 /quiet
Installing without restartingFor all supported editions of Windows Server 2008 for 32-bit Systems:
Windows6.0-KB976323-v2-x86 /quiet /norestart
For all supported editions of Windows Server 2008 for x64-based Systems:
Windows6.0-KB976323-v2-x64 /quiet /norestart
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable.
Removal InformationWUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click Security. Under Windows Update, click View installed updates and select from the list of updates.
File InformationSee Microsoft Knowledge Base Article 976323
Registry Key VerificationNote A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/?, /h, /helpDisplays help on supported switches.
/quietSuppresses the display of status or error messages.
/norestartWhen combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.

Note For more information about the wusa.exe installer, see Microsoft Knowledge Base Article 934307.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Windows Server 2008 R2

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor all supported x64-based editions of Windows Server 2008 R2:
Windows6.1-KB976323-v2-x64 /quiet
Installing without restartingFor all supported x64-based editions of Windows Server 2008 R2:
Windows6.1-KB976323-v2-x64 /quiet /norestart
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable.
Removal InformationWUSA.exe does not support uninstall of updates. To uninstall an update installed by WUSA, click Control Panel, and then click Security. Under Windows Update, click View installed updates and select from the list of updates.
File InformationSee Microsoft Knowledge Base Article 976323
Registry Key VerificationNote A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/?, /h, /helpDisplays help on supported switches.
/quietSuppresses the display of status or error messages.
/norestartWhen combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.

Note For more information about the wusa.exe installer, see Microsoft Knowledge Base Article 934307.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Microsoft Exchange 2000 Server Service Pack 3

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThere are no more service packs planned for this software. The update for this issue may be included in a future update rollup.
Deployment
Installing without user interventionExchange2000-KB976703-x86-ENU /quiet
Installing without restartingExchange2000-KB976703-x86-ENU /norestart
Update log filekb976703.log
Further informationFor detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.
Restart Requirement
Restart required?No, this update does not require a restart. The installer stops the required services, applies the update, and then restarts the services. However, if the required services cannot be stopped for any reason, or if required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart.

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.
HotpatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%\$ExchUninstallKB976703$\Spuninst folder
File InformationSee Microsoft Knowledge Base Article 976703
Registry Key VerificationHKEY_LOCAl_MACHINE\SOFTWARE\Microsoft\Updates\Exchange Server 2000\SP4\KB976703\Filelist

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft Exchange hotfix.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoemOverwrites OEM files without prompting.
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.
/extract[:path]Extracts files without starting the Setup program.
/EREnables extended error reporting.
/verboseEnables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

To remove this update, use Add or Remove Programs tool in Control Panel.

System administrators can use the Spuninst.exe utility to remove this security update. The Spuninst.exe utility is located in the %Windir%\$ExchUninstall931832$\Spuninst folder.

This security update supports the following setup switches.

Supported Spuninst.exe Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several versions and editions of Microsoft Exchange, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Microsoft Exchange Server 2003 Service Pack 2

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThere are no more service packs planned for this software. The update for this issue may be included in a future update rollup.
Deployment
Installing without user interventionExchange2003-kb976702-x86-enu /quiet
Installing without restartingExchange2003-kb976702-x86-enu /norestart
Update log filekb976702.log
Further informationFor detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.
Restart Requirement
Restart required?No, this update does not require a restart. The installer stops the required services, applies the update, and then restarts the services. However, if the required services cannot be stopped for any reason, or if required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart.

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.
HotpatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel or the Spuninst.exe utility located in the %Windir%\$ExchUninstallKB976702$\Spuninst folder
File InformationSee Microsoft Knowledge Base Article 976702
Registry Key VerificationHKEY_LOCAl_MACHINE\SOFTWARE\Microsoft\Updates\Exchange Server 2003\SP3\KB976702\Filelist

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft Exchange hotfix.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/overwriteoemOverwrites OEM files without prompting.
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.
/extract[:path]Extracts files without starting the Setup program.
/EREnables extended error reporting.
/verboseEnables verbose logging. During installation, creates %Windir%\CabBuild.log. This log details the files that are copied. Using this switch may cause the installation to proceed more slowly.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Removing the Update

To remove this update, use Add or Remove Programs tool in Control Panel.

System administrators can use the Spuninst.exe utility to remove this security update. The Spuninst.exe utility is located in the %Windir%\$ExchUninstall931832$\Spuninst folder.

This security update supports the following setup switches.

Supported Spuninst.exe Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/passiveUnattended Setup mode. No user interaction is required, but installation status is displayed. If a restart is required at the end of Setup, a dialog box will be presented to the user with a timer warning that the computer will restart in 30 seconds.
/quietQuiet mode. This is the same as unattended mode, but no status or error messages are displayed.
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/warnrestart[:x]Presents a dialog box with a timer warning the user that the computer will restart in x seconds. (The default setting is 30 seconds.) Intended for use with the /quiet switch or the /passive switch.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Special Options
/forceappscloseForces other programs to close when the computer shuts down.
/log:pathAllows the redirection of installation log files.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several versions and editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.
    2. In the Search Results pane, click All files and folders under Search Companion.
    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Microsoft Exchange Server 2007

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems:
Exchange2007-KB981407-x64-EN /quiet
For Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems:
Exchange2007-KB981383-x64-EN /quiet
Installing without restartingFor Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems:
Exchange2007-KB981407-x64-en /norestart
For Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems:
Exchange2007-KB981383-x64-en /norestart
Update log fileFor Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems:
KB981407.log
For Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems:
KB981383.log
Further informationFor detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.
Restart Requirement
Restart required?No, this update does not require a restart. The installer stops the required services, applies the update, and then restarts the services. However, if the required services cannot be stopped for any reason, or if required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart.

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.
HotpatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel.
File InformationFor Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems:
See Microsoft Knowledge Base Article 981407
For Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems:
See Microsoft Knowledge Base Article 981383
Registry Key VerificationFor Microsoft Exchange Server 2007 Service Pack 1 for x64-based Systems:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange 2007\SP2\KB981407
Registry Key VerificationFor Microsoft Exchange Server 2007 Service Pack 2 for x64-based Systems:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange 2007\SP2\KB981383

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft Exchange hotfix.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/q[n|b|r|f] or /quietSets user interface level.
n - No user interaction
b - Basic user interaction
r - Reduced user interaction
f - Full user interaction (default)
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log<LogFile>Equivalent of /l* <LogFile>

Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Verifying that the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Microsoft Exchange Server 2010

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment
Installing without user interventionFor Microsoft Exchange Server 2010 for x64-based Systems:
Exchange2010-KB981401-x64-EN /quiet
Installing without restartingFor Microsoft Exchange Server 2010 for x64-based Systems:
Exchange2010-KB981401-x64-en /norestart
Update log fileFor Microsoft Exchange Server 2010 for x64-based Systems:
KB981401.log
Further informationFor detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.
Restart Requirement
Restart required?No, this update does not require a restart. The installer stops the required services, applies the update, and then restarts the services. However, if the required services cannot be stopped for any reason, or if required files are being used, this update will require a restart. If this behavior occurs, a message appears that advises you to restart.

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.
HotpatchingNot applicable
Removal InformationUse Add or Remove Programs tool in Control Panel.
File InformationSee Microsoft Knowledge Base Article 981401
Registry Key VerificationFor Microsoft Exchange Server 2010 for x64-based Systems:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange 2010\SP1\KB981401

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft Exchange hotfix.

For more information about the installer, visit the Microsoft TechNet Web site.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/helpDisplays the command-line options.
Setup Modes
/q[n|b|r|f] or /quietSets user interface level.
n - No user interaction
b - Basic user interaction
r - Reduced user interaction
f - Full user interaction (default)
Restart Options
/norestartDoes not restart when installation has completed.
/forcerestartRestarts the computer after installation and force other applications to close at shutdown without saving open files first.
/promptrestartDisplays a dialog box prompting the local user to allow a restart.
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log<LogFile>Equivalent of /l* <LogFile>

Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Verifying that the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in Start Search.
    2. When the file appears under Programs, right-click on the file name and click Properties.
    3. Under the General tab, compare the file size with the file information tables provided in the bulletin KB article.
    4. You may also click on the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.
    5. Finally, you may also click on the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.
  • Registry Key Verification

    You may also be able to verify the files that this security update has installed by reviewing the registry keys listed in the Reference Table in this section.

    These registry keys may not contain a complete list of installed files. Also, these registry keys may not be created correctly when an administrator or an OEM integrates or slipstreams this security update into the Windows installation source files.

Other Information

Microsoft Active Protections Program (MAPP)

To improve security protections for customers, Microsoft provides vulnerability information to major security software providers in advance of each monthly security update release. Security software providers can then use this vulnerability information to provide updated protections to customers via their security software or devices, such as antivirus, network-based intrusion detection systems, or host-based intrusion prevention systems. To determine whether active protections are available from security software providers, please visit the active protections Web sites provided by program partners, listed in Microsoft Active Protections Program (MAPP) Partners.

Support

  • Customers in the U.S. and Canada can receive technical support from Security Support or 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates. For more information about available support options, see Microsoft Help and Support.
  • International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

Disclaimer

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

Revisions

  • V1.0 (April 13, 2010): Bulletin published.
  • V1.1 (April 14, 2010): Added an entry to the Update FAQ to clarify the Microsoft Exchange servicing model. Also corrected the Configuration Manager 2007 detection value for Microsoft Exchange Server 2000 Service Pack 3 and the installation switches for Microsoft Exchange Server 2000 Service Pack 3 and Microsoft Exchange Server 2003 Service Pack 2.
  • V1.2 (April 15, 2010): Added an entry in the Update FAQ to announce a detection change to the update for Microsoft Exchange Server 2000 Service Pack 3. This is a detection change only. There were no changes to the security update files in this bulletin. Customers who have already installed the update successfully do not need to reinstall.
  • V2.0 (July 13, 2010): Rereleased bulletin to reoffer the updates for Windows Server 2008 and Windows Server 2008 R2 to address the known issue listed in KB 976323.

Built at 2014-04-16T02:39:51Z-07:00

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