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Microsoft Security Bulletin MS11-084 - Moderate

Vulnerability in Windows Kernel-Mode Drivers Could Allow Denial of Service

Published: November 08, 2011

Version: 1.0

General Information

Executive Summary

This security update resolves a privately reported vulnerability in Microsoft Windows. The vulnerability could allow denial of service if a user opens a specially crafted TrueType font file as an e-mail attachment or navigates to a network share or WebDAV location containing a specially crafted TrueType font file. For an attack to be successful, a user must visit the untrusted remote file system location or WebDAV share containing the specially crafted TrueType font file, or open the file as an e-mail attachment. In all cases, however, an attacker would have no way to force users to perform these actions. Instead, an attacker would have to persuade users to do so, typically by getting them to click a link in an e-mail message or Instant Messenger message.

This security update is rated Moderate for all supported editions of Windows 7 and Windows 2008 R2. For more information, see the subsection, Affected and Non-Affected Software, in this section.

The security update addresses the vulnerability by ensuring that the Windows kernel-mode drivers properly validate array indexes when loading TrueType font files. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.

Recommendation. The majority of customers have automatic updating enabled and will not need to take any action because this security update will be downloaded and installed automatically. Customers who have not enabled automatic updating need to check for updates and install this update manually. For information about specific configuration options in automatic updating, see Microsoft Knowledge Base Article 294871.

For administrators and enterprise installations, or end users who want to install this security update manually, Microsoft recommends that customers consider applying the security update using update management software, or by checking for updates using the Microsoft Update service.

See also the section, Detection and Deployment Tools and Guidance, later in this bulletin.

Known Issues.  None

Affected and Non-Affected Software

The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.

Affected Software

Operating SystemMaximum Security ImpactAggregate Severity RatingBulletins Replaced by this Update
Windows 7 for 32-bit Systems and Windows 7 for 32-bit Systems Service Pack 1Denial of ServiceModerateMS11-077
Windows 7 for x64-based Systems and Windows 7 for x64-based Systems Service Pack 1Denial of ServiceModerateMS11-077
Windows Server 2008 R2 for x64-based Systems and Windows Server 2008 R2 for x64-based Systems Service Pack 1***Denial of ServiceModerateMS11-077
Windows Server 2008 R2 for Itanium-based Systems and Windows Server 2008 R2 for Itanium-based Systems Service Pack 1Denial of ServiceModerateMS11-077

***Server Core installation not affected. The vulnerability addressed by this update does not affect supported editions of Windows Server 2008 or Windows Server 2008 R2 as indicated, when installed using the Server Core installation option, even though files affected by this vulnerability may be present on the system. However, users with the affected files will still be offered this update because the update files are newer (with higher version numbers) than the files that are currently on your system. For more information on this installation option, see the TechNet articles, Managing a Server Core Installation and Servicing a Server Core Installation. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008 and Windows Server 2008 R2; see Compare Server Core Installation Options.

Non-Affected Software

Operating System
Windows XP Service Pack 3
Windows XP Professional x64 Edition Service Pack 2
Windows Server 2003 Service Pack 2
Windows Server 2003 x64 Edition Service Pack 2
Windows Server 2003 with SP2 for Itanium-based Systems
Windows Vista Service Pack 2
Windows Vista x64 Edition Service Pack 2
Windows Server 2008 for 32-bit Systems Service Pack 2
Windows Server 2008 for x64-based Systems Service Pack 2
Windows Server 2008 for Itanium-based Systems Service Pack 2

Where are the file information details? 
Refer to the reference tables in the Security Update Deployment section for the location of the file information details.

I am using an older release of the software discussed in this security bulletin. What should I do? 
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. For more information about the product lifecycle, visit the Microsoft Support Lifecycle Web site.

It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. To determine the support lifecycle for your software release, see Select a Product for Lifecycle Information. For more information about service packs for these software releases, see Service Pack Lifecycle Support Policy.

Customers who require custom support for older software must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit the Microsoft Worldwide Information Web site, select the country in the Contact Information list, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Microsoft Support Lifecycle Policy FAQ.

Vulnerability Information

The following severity ratings assume the potential maximum impact of the vulnerability. For information regarding the likelihood, within 30 days of this security bulletin's release, of the exploitability of the vulnerability in relation to its severity rating and security impact, please see the Exploitability Index in the November bulletin summary. For more information, see Microsoft Exploitability Index.

Vulnerability Severity Rating and Maximum Security Impact by Affected Software
Affected SoftwareTrueType Font Parsing Vulnerability - CVE-2011-2004 Aggregate Severity Rating
Windows 7 for 32-bit Systems and Windows 7 for 32-bit Systems Service Pack 1Moderate 
Denial of Service
Moderate
Windows 7 for x64-based Systems and Windows 7 for x64-based Systems Service Pack 1Moderate 
Denial of Service
Moderate
Windows Server 2008 R2 for x64-based Systems and Windows Server 2008 R2 for x64-based Systems Service Pack 1***Moderate 
Denial of Service
Moderate
Windows Server 2008 R2 for Itanium-based Systems and Windows Server 2008 R2 for Itanium-based Systems Service Pack 1Moderate 
Denial of Service
Moderate

***Server Core installation not affected. The vulnerability addressed by this update does not affect supported editions of Windows Server 2008 or Windows Server 2008 R2 as indicated, when installed using the Server Core installation option, even though files affected by this vulnerability may be present on the system. However, users with the affected files will still be offered this update because the update files are newer (with higher version numbers) than the files that are currently on your system. For more information on this installation option, see the TechNet articles, Managing a Server Core Installation and Servicing a Server Core Installation. Note that the Server Core installation option does not apply to certain editions of Windows Server 2008 and Windows Server 2008 R2; see Compare Server Core Installation Options.

A denial of service vulnerability exists in the Microsoft Windows kernel. This vulnerability is caused when the Windows kernel improperly processes a specifically crafted TrueType font file. An attacker who successfully exploited this vulnerability could cause the affected system to stop responding and restart.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2011-2004.

Mitigating Factors for TrueType Font Parsing Vulnerability - CVE-2011-2004

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:

  • For an attack to be successful, a user must visit an untrusted remote file system location or WebDAV share containing a specially crafted TrueType font file, or open the file as an e-mail attachment. In all cases, however, an attacker would have no way to force users to perform these actions. Instead, an attacker would have to persuade users to do so, typically by getting them to click a link in an e-mail message or Instant Messenger message.
  • The file sharing protocol SMB is often disabled on the perimeter firewall. This limits the potential remote attack vectors for this vulnerability.

Workarounds for TrueType Font Parsing Vulnerability - CVE-2011-2004

Workaround refers to a setting or configuration change that does not correct the underlying vulnerability but would help block known attack vectors before you apply the update. Microsoft has tested the following workarounds and states in the discussion whether a workaround reduces functionality:

  • Disable the WebClient service

    Disabling the WebClient service helps protect affected systems from attempts to exploit this vulnerability by blocking the most likely remote attack vector through the Web Distributed Authoring and Versioning (WebDAV) client service. After applying this workaround it is still possible for remote attackers who successfully exploit this vulnerability to cause the system to run programs located on the targeted user's computer or the Local Area Network (LAN), but users will be prompted for confirmation before opening arbitrary programs from the Internet.

    To disable the WebClient Service, perform the following steps:

    1. Click Start, click Run, type Services.msc and then click OK.
    2. Right-click WebClient service and select Properties.
    3. Change the Startup type to Disabled. If the service is running, click Stop.
    4. Click OK and exit the management application.

    Impact of workaround. When the WebClient service is disabled, Web Distributed Authoring and Versioning (WebDAV) requests are not transmitted. In addition, any services that explicitly depend on the WebClient service will not start, and an error message will be logged in the System log. For example, WebDAV shares will be inaccessible from the client computer.

    How to undo the workaround.

    To re-enable the WebClient Service, perform the following steps:

    1. Click Start, click Run, type Services.msc and then click OK.
    2. Right-click WebClient service and select Properties.
    3. Change the Startup type to Automatic. If the service is not running, click Start.
    4. Click OK and exit the management application.
  • Block TCP ports 139 and 445 at the firewall

    These ports are used to initiate a connection with the affected component. Blocking TCP ports 139 and 445 at the firewall will help protect systems that are behind that firewall from attempts to exploit this vulnerability. For this specific vulnerability, both inbound and outbound SMB traffic should be blocked to reduce exposure. Microsoft recommends that you block all unsolicited inbound communication from the Internet to help prevent attacks that may use other ports. For more information about ports, see the TechNet article, TCP and UDP Port Assignments.

    Impact of workaround. Several Windows services use the affected ports. Blocking connectivity to the ports may cause various applications or services to not function. Some of the applications or services that could be impacted are listed below:

    • Applications that use SMB (CIFS)
    • Applications that use mailslots or named pipes (RPC over SMB)
    • Server (File and Print Sharing)
    • Group Policy
    • Net Logon
    • Distributed File System (DFS)
    • Terminal Server Licensing
    • Print Spooler
    • Computer Browser
    • Remote Procedure Call Locator
    • Fax Service
    • Indexing Service
    • Performance Logs and Alerts
    • Systems Management Server
    • License Logging Service

    How to undo the workaround. Unblock TCP ports 139 and 445 at the firewall. For more information about ports, see the TechNet article, TCP and UDP Port Assignments.

FAQ for TrueType Font Parsing Vulnerability - CVE-2011-2004

What is the scope of the vulnerability? 
This is a denial of service vulnerability.

What causes the vulnerability? 
The vulnerability is caused when Windows kernel-mode drivers fail to perform sufficient validation on an array index when loading a TrueType font file.

What is the component affected by this vulnerability?
Win32k.sys is the Windows component affected by the vulnerability.

What is the Windows kernel-mode driver (win32k.sys)?
Win32k.sys is a kernel-mode device driver and is the kernel part of the Windows subsystem. It contains the window manager, which controls window displays; manages screen output; collects input from the keyboard, mouse, and other devices; and passes user messages to applications. It also contains the Graphics Device Interface (GDI), which is a library of functions for graphics output devices. Finally, it serves as a wrapper for DirectX support that is implemented in another driver (dxgkrnl.sys).

What might an attacker use the vulnerability to do? 
An attacker that successfully exploited this vulnerability could cause the target system to stop responding and restart.

How could an attacker exploit the vulnerability? 
An attacker could host a specially crafted TrueType font on a network share and when the user navigates to the share in Windows Explorer, the affected control path is triggered via the Details and Preview panes. The specially crafted TrueType font could then exploit the vulnerability and cause the system to stop responding.

What systems are primarily at risk from the vulnerability? 
Workstations and terminal servers are primarily at risk. Servers could be at more risk if administrators allow users to log on to servers and to run programs. However, best practices strongly discourage allowing this.

What does the update do? 
The update addresses this vulnerability by ensuring that the Windows kernel-mode drivers properly validate array indexes when loading TrueType font files.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
No. Microsoft received information about this vulnerability through coordinated vulnerability disclosure.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers when this security bulletin was originally issued.

Update Information

Security Central

Manage the software and security updates you need to deploy to the servers, desktop, and mobile systems in your organization. For more information see the TechNet Update Management Center. The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.

Security updates are available from Microsoft Update and Windows Update. Security updates are also available from the Microsoft Download Center. You can find them most easily by doing a keyword search for "security update."

Finally, security updates can be downloaded from the Microsoft Update Catalog. The Microsoft Update Catalog provides a searchable catalog of content made available through Windows Update and Microsoft Update, including security updates, drivers and service packs. By searching using the security bulletin number (such as, "MS07-036"), you can add all of the applicable updates to your basket (including different languages for an update), and download to the folder of your choosing. For more information about the Microsoft Update Catalog, see the Microsoft Update Catalog FAQ.

Detection and Deployment Guidance

Microsoft provides detection and deployment guidance for security updates. This guidance contains recommendations and information that can help IT professionals understand how to use various tools for detection and deployment of security updates. For more information, see Microsoft Knowledge Base Article 961747.

Microsoft Baseline Security Analyzer

Microsoft Baseline Security Analyzer (MBSA) allows administrators to scan local and remote systems for missing security updates as well as common security misconfigurations. For more information about MBSA, visit Microsoft Baseline Security Analyzer.

The following table provides the MBSA detection summary for this security update.

Software MBSA
Windows 7 for 32-bit Systems and Windows 7 for 32-bit Systems Service Pack 1Yes
Windows 7 for x64-based Systems and Windows 7 for x64-based Systems Service Pack 1Yes
Windows Server 2008 R2 for x64-based Systems and Windows Server 2008 R2 for x64-based Systems Service Pack 1Yes
Windows Server 2008 R2 for Itanium-based Systems and Windows Server 2008 R2 for Itanium-based Systems Service Pack 1Yes

Note For customers using legacy software not supported by the latest release of MBSA, Microsoft Update, and Windows Server Update Services, please visit Microsoft Baseline Security Analyzer and reference the Legacy Product Support section on how to create comprehensive security update detection with legacy tools.

Windows Server Update Services

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates to computers that are running the Windows operating system. For more information about how to deploy security updates using Windows Server Update Services, see the TechNet article, Windows Server Update Services.

Systems Management Server

The following table provides the SMS detection and deployment summary for this security update.

SoftwareSMS 2003 with ITMUConfiguration Manager 2007
Windows 7 for 32-bit Systems and Windows 7 for 32-bit Systems Service Pack 1YesYes
Windows 7 for x64-based Systems and Windows 7 for x64-based Systems Service Pack 1YesYes
Windows Server 2008 R2 for x64-based Systems and Windows Server 2008 R2 for x64-based Systems Service Pack 1YesYes
Windows Server 2008 R2 for Itanium-based Systems and Windows Server 2008 R2 for Itanium-based Systems Service Pack 1YesYes

Note Microsoft discontinued support for SMS 2.0 on April 12, 2011. For SMS 2003, Microsoft also discontinued support for the Security Update Inventory Tool (SUIT) on April 12, 2011. Customers are encouraged to upgrade to System Center Configuration Manager 2007. For customers remaining on SMS 2003 Service Pack 3, the Inventory Tool for Microsoft Updates (ITMU) is also an option.

For SMS 2003, the SMS 2003 Inventory Tool for Microsoft Updates (ITMU) can be used by SMS to detect security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 ITMU, see SMS 2003 Inventory Tool for Microsoft Updates. For more information about SMS scanning tools, see SMS 2003 Software Update Scanning Tools. See also Downloads for Systems Management Server 2003.

System Center Configuration Manager 2007 uses WSUS 3.0 for detection of updates. For more information about Configuration Manager 2007 Software Update Management, visit System Center Configuration Manager 2007.

For more information about SMS, visit the SMS Web site.

For more detailed information, see Microsoft Knowledge Base Article 910723: Summary list of monthly detection and deployment guidance articles.

Update Compatibility Evaluator and Application Compatibility Toolkit

Updates often write to the same files and registry settings required for your applications to run. This can trigger incompatibilities and increase the time it takes to deploy security updates. You can streamline testing and validating Windows updates against installed applications with the Update Compatibility Evaluator components included with Application Compatibility Toolkit.

The Application Compatibility Toolkit (ACT) contains the necessary tools and documentation to evaluate and mitigate application compatibility issues before deploying Microsoft Windows Vista, a Windows Update, a Microsoft Security Update, or a new version of Windows Internet Explorer in your environment.

Affected Software

For information about the specific security update for your affected software, click the appropriate link:

Windows 7 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment 
Installing without user interventionFor all supported 32-bit editions of Windows 7:
Windows6.1-KB2617657-x86.msu /quiet
For all supported x64-based editions of Windows 7:
Windows6.1-KB2617657-x64.msu /quiet
Installing without restartingFor all supported 32-bit editions of Windows 7:
Windows6.1-KB2617657-x86.msu /quiet /norestart
For all supported x64-based editions of Windows 7:
Windows6.1-KB2617657-x64.msu /quiet /norestart
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement 
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable.
Removal InformationTo uninstall an update installed by WUSA, use the /Uninstall setup switch or click Control Panel, click System and Security, and then under Windows Update, click View installed updates and select from the list of updates.
File InformationSee Microsoft Knowledge Base Article 2617657
Registry Key VerificationNote A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/?, /h, /helpDisplays help on supported switches.
/quietSuppresses the display of status or error messages.
/norestartWhen combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.
/warnrestart:<seconds>When combined with /quiet, the installer will warn the user before initiating restart.
/promptrestartWhen combined with /quiet, the installer will prompt before initiating restart.
/forcerestartWhen combined with /quiet, the installer will forcefully close applications and initiate restart.
/log:<file name>Enables logging to specified file.
/extract:<destination>Extracts the package contents to the destination folder.
/uninstall /kb:<KB Number>Uninstalls the security update.

Note For more information about the wusa.exe installer, see "Windows Update Stand-alone Installer" in the TechNet article, Miscellaneous Changes in Windows 7.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in the Search box.
    2. When the file appears under Programs, right-click the file name and click Properties.
    3. On the General tab, compare the file size with the file information tables provided in the bulletin KB article.

      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    4. You can also click the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
    5. Finally, you can also click the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Windows Server 2008 R2 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service PacksThe update for this issue will be included in a future service pack or update rollup
Deployment 
Installing without user interventionFor all supported x64-based editions of Windows Server 2008 R2:
Windows6.1-KB2617657-x64.msu /quiet
For all supported Itanium-based editions of Windows Server 2008 R2:
Windows6.1-KB2617657-ia64.msu /quiet
Installing without restartingFor all supported x64-based editions of Windows Server 2008 R2:
Windows6.1-KB2617657-x64.msu /quiet /norestart
For all supported Itanium-based editions of Windows Server 2008 R2:
Windows6.1-KB2617657-ia64.msu /quiet /norestart
Further informationSee the subsection, Detection and Deployment Tools and Guidance
Restart Requirement 
Restart required?Yes, you must restart your system after you apply this security update.
HotPatchingNot applicable.
Removal InformationTo uninstall an update installed by WUSA, use the /Uninstall setup switch or click Control Panel, click System and Security, and then under Windows Update, click View installed updates and select from the list of updates.
File InformationSee Microsoft Knowledge Base Article 2617657
Registry Key VerificationNote A registry key does not exist to validate the presence of this update.

Deployment Information

Installing the Update

When you install this security update, the installer checks whether one or more of the files that are being updated on your system have previously been updated by a Microsoft hotfix.

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Supported Security Update Installation Switches
SwitchDescription
/?, /h, /helpDisplays help on supported switches.
/quietSuppresses the display of status or error messages.
/norestartWhen combined with /quiet, the system will not be restarted after installation even if a restart is required to complete installation.
/warnrestart:<seconds>When combined with /quiet, the installer will warn the user before initiating restart.
/promptrestartWhen combined with /quiet, the installer will prompt before initiating restart.
/forcerestartWhen combined with /quiet, the installer will forcefully close applications and initiate restart.
/log:<file name>Enables logging to specified file.
/extract:<destination>Extracts the package contents to the destination folder.
/uninstall /kb:<KB Number>Uninstalls the security update.

Note For more information about the wusa.exe installer, see "Windows Update Stand-alone Installer" in the TechNet article, Miscellaneous Changes in Windows 7.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start and then enter an update file name in the Start Search box.
    2. When the file appears under Programs, right-click the file name and click Properties.
    3. On the General tab, compare the file size with the file information tables provided in the bulletin KB article.

      Note Depending on the edition of the operating system, or the programs that are installed on your system, some of the files that are listed in the file information table may not be installed.
    4. You can also click the Details tab and compare information, such as file version and date modified, with the file information tables provided in the bulletin KB article.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.
    5. Finally, you can also click the Previous Versions tab and compare file information for the previous version of the file with the file information for the new, or updated, version of the file.

Other Information

Acknowledgments

Microsoft thanks the following for working with us to help protect customers:

  • Will Dorman of the CERT/CC for reporting the TrueType Font Parsing Vulnerability (CVE-2011-2004)

Microsoft Active Protections Program (MAPP)

To improve security protections for customers, Microsoft provides vulnerability information to major security software providers in advance of each monthly security update release. Security software providers can then use this vulnerability information to provide updated protections to customers via their security software or devices, such as antivirus, network-based intrusion detection systems, or host-based intrusion prevention systems. To determine whether active protections are available from security software providers, please visit the active protections Web sites provided by program partners, listed in Microsoft Active Protections Program (MAPP) Partners.

Support

  • Customers in the U.S. and Canada can receive technical support from Security Support or 1-866-PCSAFETY (1-866-727-2338). There is no charge for support calls that are associated with security updates. For more information about available support options, see Microsoft Help and Support.
  • International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

Disclaimer

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

Revisions

  • V1.0 (November 8, 2011): Bulletin published.

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