Prerequisites

  • Article

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

Before installing the System Center Cloud Services Process Pack, you need to ensure these prerequisites have been met.

Environment Prerequisites

The following applications must be installed:

  • One of the following:

    • System Center 2012 – Service Manager

    • System Center 2012 Service Pack 1 (SP1) - Service Manager

      Note

      The System Center Cloud Services Process Pack is fully supported on both System Center 2012 – Service Manager and System Center 2012 Service Pack 1 (SP1) – Service Manager.

  • System Center 2012 - Orchestrator

  • System Center 2012 – Operations Manager

  • System Center 2012 – Virtual Machine Manager (VMM)

Note

For System Center 2012 SP1 only: If you are installing the System Center Cloud Services Process Pack on System Center 2012 Service Pack 1 (SP1) - Service Manager, then you must install the chargeback feature before you install the process pack. For more information, see Installing and Configuring Chargeback Reports in System Center 2012 SP1 - Service Manager

Security Prerequisites

Installation of the System Center Cloud Services Process Pack and System Center Cloud Services runbooks requires these permissions:

  • The person who installs System Center Cloud Services Process Pack must be a Service Manager administrator.

  • The person who installs System Center Cloud Services Process Pack must be an administrator on the server that is running Service Manager.

  • The person who installs System Center Cloud Services runbooks must be a domain user.

  • The person who installs System Center Cloud Services runbooks must be an administrator on the machine on which the program is installed as well as an Orchestrator administrator.

  • The person who installs System Center Cloud Services runbooks must be an administrator in the Orchestrator database.

  • The system center Orchestrator service account must be an administrator on VMM.

Cloud Services Process Pack Prerequisites

  • For System Center 2012 – Service Manager without a service pack only: Import the VMM Discovery Management Pack into Service Manager. For your convenience, we have provided the VMM Discovery Management Pack, along with other required management packs, with the Cloud Services Process Pack download. By default, the WinZip Self-Extractor saves the management files to C:\Users\<username>\AppData\Local\Temp\2\Setup\ManagementPacks. For more details, see FAQ: Installing all the Prerequisite MPs for the Cloud Services Management Pack at https://go.microsoft.com/fwlink/?LinkId=245768.

  • Operations Manager integration with VMM should already be complete. For more details, see Configuring Operations Manager Integration with VMM at https://go.microsoft.com/fwlink/p/?LinkID=225145.

Runbook Prerequisites

  • Before installing runbooks, the system center integration pack for System Center 2012 – Service Manager needs to be imported into Orchestrator using the Orchestrator deployment manager.

  • The Service Manager connection string needs to be configured before installing runbooks.

For more details, see System Center Integration Pack for System Center 2012 Service Manager at https://go.microsoft.com/fwlink/?LinkID=245808.