Project Server 2016 knowledge articles for Systems Center Operations Manager

Summary: Learn how to resolve alerts about Project Server in the SharePoint Server 2013 management pack for Systems Center Operations Manager (SCOM).

The articles in this section are knowledge articles for Project Server 2013 that appear in the SharePoint Server 2016 management pack (MP). Typically, you would see these articles after clicking a link in an alert in the Operations Manager console. You can use these articles to help you troubleshoot and resolve problems in Project Server 2013.

New SCOM alerts in Project Server 2013:

Alerts for Project Server 2013 and Project Server 2010:

Project WFE to application server connection failed (SharePoint 2013 monitoring rule)

Alert Name:Project WFE to application server connection failed

Summary: This alert occurs when a Project Server front-end server cannot connect to a back-end server. Requests are no longer transferred from the front-end to the back-end.

Cause

Potential root causes include:

  • Hardware issues

  • Networking issues

  • Permissions issues

Resolution

Check standard connectivity on the faulty computers:

  1. Ensure there are no hardware failures on any computer that reported the error.

  2. Perform basic network connectivity checks between the front-end and back-end computers.

  3. Check Project service accounts credentials and permissions.

Project WFE to application server connection failed

Alert Name:Project WFE to application server connection failed

Summary: This alert occurs when a Project Server front-end server cannot connect to a back-end server. Requests are no longer transferred from the front-end to the back-end.

Cause

Potential root causes include:

  • Hardware issues

  • Networking issues

  • Permissions issues

Resolution

Check standard connectivity on the faulty computers:

  1. Ensure there are no hardware failures on any computer that reported the error.

  2. Perform basic network connectivity checks between the front-end and back-end computers.

  3. Check Project service accounts credentials and permissions.

See also

Operations for Project Server 2016

Plan for monitoring in SharePoint 2013

Monitor health in SharePoint 2013

System Center Operations Manager knowledge articles (SharePoint 2016 Preview)