Management Server Disaster Recovery in Service Manager 2010 SP1

Applies To: System Center Service Manager 2010 SP1

This section describes how to recover a Service Manager or data warehouse management server. If you installed additional Service Manager management servers, then you have the option of promoting an additional Service Manager management server. Regardless of whether you encounter software or hardware failures of the Service Manager management server, your recovery process centers around restoring a computer that has the same computer name.

For either management server, your first step must be to restore the encryption key before you start the management server setup.

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