MSExchangeTransport 9004
Последнее изменение раздела: 2011-03-19
В этой статье приводится объяснение и возможные варианты устранения неполадок, связанных с определенными событиями Exchange. Если вам не удалось найти ответ на свой вопрос, используйте поиск по Справке Exchange 2010.
Details
Product Name |
Exchange |
Product Version |
14.0 |
Event ID |
9004 |
Event Source |
MSExchangeTransport |
Category |
Pickup |
Symbolic Name |
CannotDeleteFile |
Message Text |
File(s) cannot be deleted from %1 by the Pickup directory. This may cause duplicate mail. Please verify that the Network Service account has "Delete Subfolders and Files" permission for this directory. |
Explanation
This Error event indicates that the Network Service user account on the Hub Transport Server or Edge Transport server does not have the correct permissions assigned to it on the Pickup directory or on the Replay directory. When you copy message files into the Pickup directory or the Replay directory, the message files are deleted after they have been successfully submitted for delivery. If the submitted message files cannot be removed from the directory, they can be submitted again during the next directory polling interval.
The Pickup directory location is controlled by the PickupDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Pickup directory is located at %ExchangeInstallPath%\TransportRoles\Pickup. The Replay directory location is controlled by the ReplayDirectoryPath parameter on the Set-TransportServer cmdlet. By default, the Replay directory is located at %ExchangeInstallPath%\TransportRoles\Replay.
If you change the location of the Pickup directory or the Replay directory, the Microsoft Exchange Transport service uses the security credentials of the Network Service user account to create the new directory and apply the correct permissions. If the new directory does not already exist, and the Network Service account has the permissions that are required to create folders and apply permissions at the new location, the new directory is created, and the correct permissions are applied to the directory. If the new directory already exists, the existing folder permissions are not checked.
User Action
To resolve this error, verify that the directory that is specified in the error message text has the following permissions assigned to the Network Services user account:
List Folder/Read Data
Read Attributes
Read Extended Attributes
Create Files/Write Data
Create Folders/Append Data
Write Attributes
Write Extended Attributes
Delete Subfolders and Files
Read Permissions
For more information, see the following topics:
For More Information
Если вы еще не сделали этого, используйте средства Exchange, созданные специально для анализа и устранения неполадок в среде Exchange. Они позволят проверить, соответствует ли конфигурация организации рекомендациям корпорации Майкрософт. Они также помогут найти и устранить проблемы с производительностью и улучшить организацию потока обработки почты. Чтобы запустить эти средства, перейдите на узел Инструменты в консоли управления Exchange. Дополнительные сведения об этих инструментах см. в разделе Управление средствами в меню «Инструменты».