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MSExchangeTransport 3004

 

Последнее изменение раздела: 2011-03-19

В этой статье приводится объяснение и возможные варианты устранения неполадок, связанных с определенными событиями Exchange. Если вам не удалось найти ответ на свой вопрос, используйте поиск по Справке Exchange 2010.

Details

Product Name

Exchange

Product Version

14.0

Event ID

3004

Event Source

MSExchangeTransport

Category

Dsn

Symbolic Name

DsnUnableToReadQuarantineConfig

Message Text

The generation of the quarantine message may fail because of an error reading the spam quarantine mailbox configuration from the directory. The configuration data may be corrupt or the Active Directory directory service may be unreachable.

Explanation

This Error event indicates that content filtering could not read the SMTP address for the spam quarantine mailbox from the Служба каталогов Active Directory Lightweight Directory Services (AD LDS) or Служба каталогов Active Directory. The Microsoft Exchange Transport service sends all messages that are equal to or greater than the spam confidence level (SCL) quarantine threshold to a spam quarantine mailbox. You specify the spam quarantine mailbox by entering a Simple Mail Transfer Protocol (SMTP) address for the QuarantineMailbox parameter of the Set-ContentFilterConfig cmdlet.

If you have deployed content filtering on the Edge Transport server, content filtering queries the local AD LDS instance for the SMTP address of the spam quarantine mailbox. If you have deployed content filtering on the Hub Transport server, content filtering queries Служба каталогов Active Directory for the SMTP address of the spam quarantine mailbox.

This error is returned only when one or more of the following conditions are true:

  • The SMTP address for the QuarantineMailbox parameter is corrupted. If you used the Exchange Management Shell to enter the value of the parameter, the SMTP address was validated as well-formatted when the Set-ContentFilterConfig cmdlet ran. Therefore, if the SMTP address is now corrupted, it is likely some other tool or process was used to alter the data.

  • Content filtering was unable to contact the AD LDS instance or Служба каталогов Active Directory.

User Action

To resolve this error, verify that the SMTP address for the spam quarantine mailbox is specified in the QuarantineMailbox parameter on the content filtering configuration object by running the Get-ContentFilterConfig cmdlet. If the SMTP address is corrupted, the Get-ContentFilterConfig cmdlet cannot run because the cmdlet tries to validate the value of the QuarantineMailbox parameter.

If the SMTP address is corrupted, reset the SMTP address by using the Set-ContentFilterConfig cmdlet.

If the SMTP address is a valid SMTP address, the error indicates that content filtering was unable to connect to AD LDS or Служба каталогов Active Directory. Follow standard networking troubleshooting procedures to verify that content filtering can connect to AD LDS or Служба каталогов Active Directory.

For more information, see Set-ContentFilterConfig and Общие сведения о карантине нежелательной почты.

For More Information

Если вы еще не сделали этого, используйте средства Exchange, созданные специально для анализа и устранения неполадок в среде Exchange. Они позволят проверить, соответствует ли конфигурация организации рекомендациям корпорации Майкрософт. Они также помогут найти и устранить проблемы с производительностью и улучшить организацию потока обработки почты. Чтобы запустить эти средства, перейдите на узел Инструменты в консоли управления Exchange. Дополнительные сведения об этих инструментах см. в разделе Управление средствами в меню «Инструменты».