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MSExchangeTransport 5001

 

Последнее изменение раздела: 2011-03-19

В этой статье приводится объяснение и возможные варианты устранения неполадок, связанных с определенными событиями Exchange. Если вам не удалось найти ответ на свой вопрос, используйте поиск по Справке Exchange 2010.

Details

Product Name

Exchange

Product Version

14.0

Event ID

5001

Event Source

MSExchangeTransport

Category

Routing

Symbolic Name

RoutingPerfCountersLoadFailure

Message Text

Microsoft Exchange couldn't load the routing performance counters: %1

Explanation

This Error event indicates that the specified routing performance counters for the Microsoft Exchange Transport service were unable to load.

This error may be cause by any of the following conditions:

  • One or more routing performance counters are enabled. However, the Microsoft Exchange Transport service is stopped or in an unresponsive state.

  • The registry key that controls the specified routing performance counters is missing, corrupted, or has insufficient permissions assigned to it.

    The routing performance counters are located at: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeTransport Routing\Performance

    By default the following permissions are assigned to this registry key:

    • Administrators: Full Control

    • Creator Owner: Full Control

    • System: Full Control

    • Authenticated Users: Read

    • Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.

User Action

To resolve this error, do one or more of the following:

  • Restart the Microsoft Exchange Transport service.

  • Unload and reload the routing performance counters. To do this, follow these steps:

    1. At a command prompt on the Hub Transport server, run the following command:

      Unlodctr "MSExchangeTransport Routing"

      The successful completion of this step should generate the following Application event log entry:

      Source: LoadPerf

      Event ID: 1001

      Description: Performance counters for the MSExchangeTransport Routing (MSExchangeTransport Routing) service were removed successfully. The Record Data contains the new values assigned of the system Last Counter and Last Help registry entries.

    2. Run the following command:

      Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\RoutingPerfCounters.ini"

      The successful completion of this step should generate the following Application event log entry:

      Source: LoadPerf

      Event ID: 1000

      Description: Performance counters for the MSExchangeTransport Routing (MSExchangeTransport Routing) service were loaded successfully. The Record Data contains the new index values assigned to this service.

    3. Restart the server for the changes to take effect.

  • Verify that the registry key for the routing performance counters exists and has the correct permissions assigned to it.

  • Remove the specified performance counter objects from the Microsoft Windows Server Performance console or the System Monitor snap-in.

For More Information

Если вы еще не сделали этого, используйте средства Exchange, созданные специально для анализа и устранения неполадок в среде Exchange. Они позволят проверить, соответствует ли конфигурация организации рекомендациям корпорации Майкрософт. Они также помогут найти и устранить проблемы с производительностью и улучшить организацию потока обработки почты. Чтобы запустить эти средства, перейдите на узел Инструменты в консоли управления Exchange. Дополнительные сведения об этих инструментах см. в разделе Управление средствами в меню «Инструменты».