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MSExchangeTransport 17007

 

Последнее изменение раздела: 2011-03-19

В этой статье приводится объяснение и возможные варианты устранения неполадок, связанных с определенными событиями Exchange. Если вам не удалось найти ответ на свой вопрос, используйте поиск по Справке Exchange 2010.

Details

Product Name

Exchange

Product Version

14.0

Event ID

17007

Event Source

MSExchangeTransport

Category

Storage

Symbolic Name

JetMismatchError

Message Text

%1: The database could not be opened because the database file does not match the log files. The Microsoft Exchange Transport service is shutting down. The exception is %2.

Explanation

This Error event indicates there is a version mismatch between an Extensible Storage Engine (ESE) database and its corresponding transaction logs on the Hub Transport server or Edge Transport server. The ESE database that is specified in the error message text could be the message queue database or the Content Filtering database.

The message queue database and the Content Filtering database use circular logging. Therefore, you can't use the transaction logs for data recovery. Additionally, the transaction logs are recreated automatically during the startup of the Microsoft Exchange Transport service if they are missing.

By default, the message queue database and the transaction logs are located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file. The location of the message queue transaction logs is controlled by the QueueDatabaseLoggingPath parameter in the EdgeTransport.exe.config application configuration file.

By default, the Content Filtering database and the transaction logs are located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\IpFilter. The location of the Content Filtering database is controlled by the IPFilterDatabasePath parameter in the EdgeTransport.exe.config application configuration file. The location of the Content Filtering database transaction logs is controlled by the IPFilterDatabaseLoggingPath parameter in the EdgeTransport.exe.config application configuration file.

The EdgeTransport.exe.config application configuration file is located in C:\Program Files\Microsoft\Exchange Server\V14\Bin.

User Action

To resolve this error, follow these steps:

  1. Verify that the Microsoft Exchange Transport service is stopped.

  2. Delete or move the transaction log files in the transaction log directory that corresponds to the database that is specified in the error message text. The transactions logs are described in the following list:

    • Trn*.log   The transaction logs

    • Trnres*.jrs   The reserved transaction logs that serve as placeholders

    • Temp.edb   A sample database file that is used to verify the database schema. Although this is not a transaction log file, it is always kept with the transaction logs.

  3. Start the Microsoft Exchange Transport service. If the message queue database transaction logs or the Content Filtering database transaction logs do not exist, new logs are created.

For more information, see the following topics:

For More Information

Если вы еще не сделали этого, используйте средства Exchange, созданные специально для анализа и устранения неполадок в среде Exchange. Они позволят проверить, соответствует ли конфигурация организации рекомендациям корпорации Майкрософт. Они также помогут найти и устранить проблемы с производительностью и улучшить организацию потока обработки почты. Чтобы запустить эти средства, перейдите на узел Инструменты в консоли управления Exchange. Дополнительные сведения об этих инструментах см. в разделе Управление средствами в меню «Инструменты».