• Article

Security Bulletin

Microsoft Security Bulletin MS08-041 - Critical

Vulnerability in the ActiveX Control for the Snapshot Viewer for Microsoft Access Could Allow Remote Code Execution (955617)

Published: August 12, 2008 | Updated: October 15, 2008

Version: 2.1

General Information

Executive Summary

This security update resolves a privately reported vulnerability in the ActiveX control for the Snapshot Viewer for Microsoft Access. An attacker could exploit the vulnerability by constructing a specially crafted Web page. When a user views the Web page, the vulnerability could allow remote code execution. An attacker who successfully exploited this vulnerability could gain the same user rights as the logged-on user.

This security update is rated Critical for the Snapshot Viewer for Microsoft Access and for supported versions of Microsoft Office Access 2000, Microsoft Office Access 2002, and Microsoft Office Access 2003.

The security update addresses the vulnerability by correcting an error in the Microsoft Access Snapshot Viewer control. For more information about the vulnerability, see the Frequently Asked Questions (FAQ) subsection for the specific vulnerability entry under the next section, Vulnerability Information.

This security update also addresses the vulnerability first described in Microsoft Security Advisory 955179.

Recommendation. Microsoft recommends that customers apply the update immediately.

Known Issues. None

Affected and Non-Affected Software

The following software have been tested to determine which versions or editions are affected. Other versions or editions are either past their support life cycle or are not affected. To determine the support life cycle for your software version or edition, visit Microsoft Support Lifecycle.

Affected Software

Office and Other Software Component Maximum Security Impact Aggregate Severity Rating Bulletins Replaced by this Update
Snapshot Viewer for Microsoft Access\ (KB957198) Not applicable Remote Code Execution Critical MS03-038
Microsoft Office 2000 Service Pack 3 Microsoft Office Access 2000 Service Pack 3\ (KB955441) Remote Code Execution Critical MS03-038
Microsoft Office XP Service Pack 3 Microsoft Office Access 2002 Service Pack 3\ (KB955440) Remote Code Execution Critical MS03-038
Microsoft Office 2003 Service Pack 2 and Microsoft Office 2003 Service Pack 3 Microsoft Office Access 2003 Service Pack 2 and Microsoft Office Access 2003 Service Pack 3\ (KB955439) Remote Code Execution Critical None

Non-Affected Software

Office and Other Software Component
2007 Microsoft Office System and 2007 Microsoft Office System Service Pack 1 Microsoft Office Access 2007 and Microsoft Office Access 2007 Service Pack 1

Why was this Bulletin revised on October 14, 2008? 
When this bulletin was first released an update for the standalone Snapshot Viewer for Microsoft Access was not available. An update for the standalone viewer has now been made available from the Microsoft Download Center. Users who have successfully installed the update for Microsoft Office 2000 Service Pack 3, Office XP Service Pack 2, or Office 2003 Service Pack 2 or Office 2003 Service Pack 3 do not need to reinstall the update for the standalone Snapshot Viewer for Microsoft Access.

Where are the file information details? 
The file information details can be found in Microsoft Knowledge Base Article 955617.

I am using an older release of the software discussed in this security bulletin. What should I do? 
The affected software listed in this bulletin have been tested to determine which releases are affected. Other releases are past their support life cycle. To determine the support life cycle for your software release, visit Microsoft Support Lifecycle.

It should be a priority for customers who have older releases of the software to migrate to supported releases to prevent potential exposure to vulnerabilities. For more information about the Windows Product Lifecycle, visit Microsoft Support Lifecycle. For more information about the extended security update support period for these software versions or editions, visit Microsoft Product Support Services.

Customers who require custom support for older releases must contact their Microsoft account team representative, their Technical Account Manager, or the appropriate Microsoft partner representative for custom support options. Customers without an Alliance, Premier, or Authorized Contract can contact their local Microsoft sales office. For contact information, visit Microsoft Worldwide Information, select the country, and then click Go to see a list of telephone numbers. When you call, ask to speak with the local Premier Support sales manager. For more information, see the Windows Operating System Product Support Lifecycle FAQ.

Vulnerability Information

Severity Ratings and Vulnerability Identifiers

Affected Software Snapshot Viewer Arbitrary File Download Vulnerability - CVE-2008-2463 Aggregate Severity Rating
Snapshot Viewer for Microsoft Access Critical\ Remote Code Execution Critical
Microsoft Office Access 2000 Critical\ Remote Code Execution Critical
Microsoft Office Access 2002 Critical\ Remote Code Execution Critical
Microsoft Office Access 2003 Critical\ Remote Code Execution Critical

Snapshot Viewer Arbitrary File Download Vulnerability - CVE-2008-2463

A remote code execution vulnerability exists in the ActiveX control for the Snapshot Viewer for Microsoft Access. An attacker could exploit the vulnerability by constructing a specially crafted Web page. When a user views the Web page, the vulnerability could allow remote code execution. An attacker who successfully exploited this vulnerability could gain the same user rights as the logged-on user.

To view this vulnerability as a standard entry in the Common Vulnerabilities and Exposures list, see CVE-2008-2463.

Mitigating Factors for Snapshot Viewer Arbitrary File Download Vulnerability - CVE-2008-2463

Mitigation refers to a setting, common configuration, or general best-practice, existing in a default state, that could reduce the severity of exploitation of a vulnerability. The following mitigating factors may be helpful in your situation:

  • In a Web-based attack scenario, an attacker could host a Web site that contains a Web page that is used to exploit this vulnerability. In addition, compromised Web sites and Web sites that accept or host user-provided content could contain specially crafted content that could exploit this vulnerability. An attacker would have to convince users to visit the Web site, typically by getting them to click a link in an e-mail or Instant Messenger message that takes users to the attacker's Web site.

  • An attacker who successfully exploited this vulnerability could gain the same user rights as the local user. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

  • By default, all supported releases of Microsoft Outlook and Microsoft Outlook Express open HTML e-mail messages in the Restricted sites zone. The Restricted sites zone helps reduce the number of successful attacks that exploit this vulnerability by preventing Active Scripting and ActiveX controls from being used when reading HTML e-mail. However, if a user clicks on a link within an e-mail they could still be vulnerable to this issue through the Web-based attack scenario.

    Note It cannot be ruled out that this vulnerability could be exploited without Active Scripting. However, using Active Scripting significantly increases the chances of successful exploitation. As a result, this vulnerability has been given a severity rating of Critical on Windows Server 2003 and Windows Server 2008.

  • By default, Internet Explorer on Windows Server 2003 and Windows Server 2008 runs in a restricted mode that is known as Enhanced Security Configuration. This mode sets the security level for the Internet zone to High. This is a mitigating factor for Web sites that you have not added to the Internet Explorer Trusted sites zone.

Workarounds for Snapshot Viewer Arbitrary File Download Vulnerability - CVE-2008-2463

Workaround refers to a setting or configuration change that does not correct the underlying vulnerability but would help block known attack vectors before you apply the update. Microsoft has tested the following workarounds and states in the discussion whether a workaround reduces functionality:

  • Prevent COM objects from running in Internet Explorer

    You can disable attempts to instantiate a COM object in Internet Explorer by setting the kill bit for the control in the registry.

    Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

    For information on how to prevent a control from running in Internet Explorer, see Microsoft Knowledge Base Article 240797. This article also shows you how to create a Compatibility Flags value in the registry to prevent a COM object from being instantiated in Internet Explorer.

    Paste the following text in a text editor such as Notepad. Then, save the file by using the .reg file name extension.

    Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F0E42D50-368C-11D0-AD81-00A0C90DC8D9}]
"Compatibility Flags"=dword:00000400

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F0E42D60-368C-11D0-AD81-00A0C90DC8D9}]
"Compatibility Flags"=dword:00000400

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{F2175210-368C-11D0-AD81-00A0C90DC8D9}]
"Compatibility Flags"=dword:00000400

    You can apply this .reg file to individual systems by double-clicking it. You can also apply it across domains by using Group Policy. For more information about Group Policy, visit the following Microsoft Web sites:

    Impact of workaround. The ActiveX control will no longer instantiate in Internet Explorer. Customers who rely on this control to view a report snapshot, without the standard or run-time versions of Microsoft Office Access 2000 up to Microsoft Office Access 2007 installed, may see that their reports will not display using the ActiveX control for Snapshot Viewer through Internet Explorer.

  • Configure Internet Explorer to prompt before running Active Scripting or to disable Active Scripting in the Internet and Local intranet security zone
    You can help protect against exploitation of this vulnerability by changing your settings to prompt before running Active Scripting or to disable Active Scripting in the Internet and Local intranet security zone.

To do this, follow these steps:

  1. In Internet Explorer, click Internet Options on the Tools menu.
  2. Click the Security tab.
  3. Click Internet, and then click Custom Level.
  4. Under Settings, in the Scripting section, under Active Scripting, click Prompt or Disable, and then click OK.
  5. Click Local intranet, and then click Custom Level.
  6. Under Settings, in the Scripting section, under Active Scripting, click Prompt or Disable, and then click OK.
  7. Click OK two times to return to Internet Explorer.

Note Disabling Active Scripting in the Internet and Local intranet security zones may cause some Web sites to work incorrectly. If you have difficulty using a Web site after you change this setting, and you are sure the site is safe to use, you can add that site to your list of trusted sites. This will allow the site to work correctly.

Add sites that you trust to the Internet Explorer Trusted sites zone

After you set Internet Explorer to require a prompt before it runs ActiveX controls and Active Scripting in the Internet zone and in the Local intranet zone, you can add sites that you trust to the Internet Explorer Trusted sites zone. This will allow you to continue to use trusted Web sites exactly as you do today, while helping to protect you from this attack on untrusted sites. We recommend that you add only sites that you trust to the Trusted sites zone.

To do this, follow these steps:

  1. In Internet Explorer, click Tools, click Internet Options, and then click the Security tab.
  2. In the Select a Web content zone to specify its current security settings box, click Trusted Sites, and then click Sites.
  3. If you want to add sites that do not require an encrypted channel, click to clear the Require server verification (https:) for all sites in this zone check box.
  4. In the Add this Web site to the zone box, type the URL of a site that you trust, and then click Add.
  5. Repeat these steps for each site that you want to add to the zone.
  6. Click OK two times to accept the changes and return to Internet Explorer.

Note Add any sites that you trust not to take malicious action on your system. Two in particular that you may want to add are *.windowsupdate.microsoft.com and *.update.microsoft.com. These are the sites that will host the update, and it requires an ActiveX Control to install the update.

Impact of Workaround. There are side effects to prompting before running Active Scripting. Many Web sites that are on the Internet or on an intranet use Active Scripting to provide additional functionality. For example, an online e-commerce site or banking site may use Active Scripting to provide menus, ordering forms, or even account statements. Prompting before running Active Scripting is a global setting that affects all Internet and intranet sites. You will be prompted frequently when you enable this workaround. For each prompt, if you feel you trust the site that you are visiting, click Yes to run Active Scripting. If you do not want to be prompted for all these sites, use the steps outlined in Add sites that you trust to the Internet Explorer Trusted sites zone.

  • Set Internet and Local intranet security zone settings to “High” to prompt before running ActiveX Controls and Active Scripting in these zones

    You can help protect against exploitation of this vulnerability by changing your settings for the Internet security zone to prompt before running ActiveX controls and Active Scripting. You can do this by setting your browser security to High.

    To raise the browsing security level in Internet Explorer, follow these steps:

    1. On the Internet Explorer Tools menu, click Internet Options.
    2. In the Internet Options dialog box, click the Security tab, and then click the Internet icon.
    3. Under Security level for this zone, move the slider to High. This sets the security level for all Web sites you visit to High.

    Note If no slider is visible, click Default Level, and then move the slider to High.

    Note Setting the level to High may cause some Web sites to work incorrectly. If you have difficulty using a Web site after you change this setting, and you are sure the site is safe to use, you can add that site to your list of trusted sites. This will allow the site to work correctly even with the security setting set to High.

    Add sites that you trust to the Internet Explorer Trusted sites zone

    After you set Internet Explorer to require a prompt before it runs ActiveX controls and Active Scripting in the Internet zone and in the Local intranet zone, you can add sites that you trust to the Internet Explorer Trusted sites zone. This will allow you to continue to use trusted Web sites exactly as you do today, while helping to protect you from this attack on untrusted sites. We recommend that you add only sites that you trust to the Trusted sites zone.

    To do this, follow these steps:

    1. In Internet Explorer, click Tools, click Internet Options, and then click the Security tab.
    2. In the Select a Web content zone to specify its current security settings box, click Trusted Sites, and then click Sites
    3. If you want to add sites that do not require an encrypted channel, click to clear the Require server verification (https:) for all sites in this zone check box.
    4. In the Add this Web site to the zone box, type the URL of a site that you trust, and then click Add.
    5. Repeat these steps for each site that you want to add to the zone.
    6. Click OK two times to accept the changes and return to Internet Explorer.

    Note Add any sites that you trust not to take malicious action on your system. Two in particular that you may want to add are *.windowsupdate.microsoft.com and *.update.microsoft.com. These are the sites that will host the update, and it requires an ActiveX Control to install the update.

    Impact of Workaround. There are side effects to prompting before running ActiveX Controls and Active Scripting. Many Web sites that are on the Internet or on an intranet use ActiveX or Active Scripting to provide additional functionality. For example, an online e-commerce site or banking site may use ActiveX Controls to provide menus, ordering forms, or even account statements. Prompting before running ActiveX Controls or Active Scripting is a global setting that affects all Internet and intranet sites. You will be prompted frequently when you enable this workaround. For each prompt, if you feel you trust the site that you are visiting, click Yes to run ActiveX Controls or Active Scripting. If you do not want to be prompted for all these sites, use the steps outlined in Add sites that you trust to the Internet Explorer Trusted sites zone.

FAQ for Snapshot Viewer Arbitrary File Download Vulnerability - CVE-2008-2463

What is the scope of the vulnerability? 
This is a remote code execution vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

What causes the vulnerability? 
This vulnerability is caused by a synchronization issue when saving files using the ActiveX control for Snapshot Viewer.

What is the Snapshot Viewer for Microsoft Access?
The Snapshot Viewer enables you to view an Access report snapshot without having the standard or run-time versions of Microsoft Office Access.

What might an attacker use the vulnerability to do? 
If a user is logged on with administrative user rights, an attacker could take complete control of the affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

How could an attacker exploit the vulnerability? 
An attacker could exploit the vulnerability by hosting a specially crafted Web site that is designed to invoke the ActiveX control through Internet Explorer. This can also include compromised Web sites and Web sites that accept or host user-provided content or advertisements. These Web sites could contain specially crafted content that could exploit this vulnerability. In all cases, however, an attacker would have no way to force users to visit these Web sites. Instead, an attacker would have to convince users to visit the Web site, typically by getting them to click a link in an e-mail message or in an Instant Messenger request that takes users to the attacker's Web site. It could also be possible to display specially crafted Web content by using banner advertisements or by using other methods to deliver Web content to affected systems.

What systems are primarily at risk from the vulnerability? 
Systems that have the Standalone Snapshot Viewer or an affected Microsoft Office version installed, are primarily at risk.

I am running Internet Explorer for Windows Server 2003 or Windows Server 2008. Does this mitigate this vulnerability?
Yes. By default, Internet Explorer on Windows Server 2003 and Windows Server 2008 runs in a restricted mode that is known as Enhanced Security Configuration. Enhanced Security Configuration is a group of preconfigured settings in Internet Explorer that can reduce the likelihood of a user or administrator downloading and running specially crafted Web content on a server. This is a mitigating factor for Web sites that you have not added to the Internet Explorer Trusted sites zone. See also Managing Internet Explorer Enhanced Security Configuration.

I am running Internet Explorer 7. Does this mitigate this vulnerability?
Yes. Customers who are running Internet Explorer 7 with default settings are not at risk until the ActiveX control for Snapshot Viewer has been activated in the Internet Zone through the ActiveX opt-in feature. However, if a customer has used this ActiveX control in a previous version of Internet Explorer, then this ActiveX control is enabled to work in Internet Explorer 7, even if the customer has not explicitly approved it using the ActiveX opt-in feature.

What is the ActiveX opt-in feature in Internet Explorer 7?
Internet Explorer 7 includes an ActiveX opt-in feature, which means that nearly all pre-installed ActiveX controls are off by default. Users are prompted by the Information Bar before they can access a previously installed ActiveX Control that has not yet been used on the Internet. This enables a user to permit or deny access on a control-by-control basis. For more information about this and other new features, see the Windows Internet Explorer 7 features page.

What does the update do? 
The update removes the vulnerability by modifying the way the Microsoft Office Snapshot Viewer ActiveX Control handles saving of files.

When this security bulletin was issued, had this vulnerability been publicly disclosed? 
Yes. This vulnerability has been publicly disclosed and has been commonly referred to as “Microsoft Office Snapshot Viewer ActiveX Control Race Condition” and assigned Common Vulnerability and Exposure number CVE-2008-2463.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited? 
Yes. When the security bulletin was released, Microsoft had received information that this vulnerability was being exploited.

Does applying this security update help protect customers from the code, published publicly, that attempts to exploit this vulnerability? 
Yes. This security update addresses the vulnerability that is currently being exploited. The vulnerability that has been addressed has been assigned the Common Vulnerability and Exposure number CVE-2008-2463.

How could I get the ActiveX control that Microsoft Access Snapshot Viewer uses?
There are several ways to get the Microsoft Access Snapshot Viewer:

  • It is included with all supported versions of Access - however it is not installed by default
  • It is available as a separate stand-alone download so that customers who do not have Access installed can view Access database snapshots

Could the old control still be downloaded?
If an attacker has cached the old vulnerable control and is hosting it on a site that is under their control, the control could be reintroduced to a user's system. However, an attacker would have to persuade a user to visit a malicious Web site that is under their control for the user to download the old control. To remove the ability for the old control to be reintroduced on a user's system, a kill bit is being set with this update.

What is a kill bit?
A security feature in Microsoft Internet Explorer makes it possible to prevent an ActiveX control from ever being loaded by the Internet Explorer HTML-rendering engine. This is done by making a registry setting and is referred to as setting the kill bit. After the kill bit is set, the control can never be loaded, even when it is fully installed. Setting the kill bit makes sure that even if a vulnerable component is introduced or is re-introduced to a system, it remains inert and harmless.

For more information on a kill bit, see Microsoft Knowledge Base Article 240797: How to stop an ActiveX control from running in Internet Explorer.

Update Information

Detection and Deployment Tools and Guidance

Manage the software and security updates you need to deploy to the servers, desktop, and mobile systems in your organization. For more information see the TechNet Update Management Center. The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.

Security updates are available from Microsoft Update, Windows Update, and Office Update. Security updates are also available from the Microsoft Download Center. You can find them most easily by doing a keyword search for "security update."

Finally, security updates can be downloaded from the Microsoft Update Catalog. The Microsoft Update Catalog provides a searchable catalog of content made available through Windows Update and Microsoft Update, including security updates, drivers and service packs. By searching using the security bulletin number (such as, “MS07-036”), you can add all of the applicable updates to your basket (including different languages for an update), and download to the folder of your choosing. For more information about the Microsoft Update Catalog, see the Microsoft Update Catalog FAQ.

Detection and Deployment Guidance

Microsoft has provided detection and deployment guidance for this month’s security updates. This guidance will also help IT professionals understand how they can use various tools to help deploy the security update, such as Windows Update, Microsoft Update, Office Update, the Microsoft Baseline Security Analyzer (MBSA), the Office Detection Tool, Microsoft Systems Management Server (SMS), and the Extended Security Update Inventory Tool. For more information, see Microsoft Knowledge Base Article 910723.

Microsoft Baseline Security Analyzer

Microsoft Baseline Security Analyzer (MBSA) allows administrators to scan local and remote systems for missing security updates as well as common security misconfigurations. For more information about MBSA, visit Microsoft Baseline Security Analyzer.

The following table provides the MBSA detection summary for this security update.

Software MBSA 2.1
Snapshot Viewer for Microsoft Access No
Microsoft Office Access 2000 Service Pack 3 No
Microsoft Office Access 2002 Service Pack 3 Yes
Microsoft Office Access 2003 Service Pack 2 and Microsoft Office Access 2003 Service Pack 3 Yes

For more information about MBSA 2.1, see MBSA 2.1 Frequently Asked Questions.

Note For customers using legacy software not supported by MBSA 2.1, Microsoft Update, and Windows Server Update Services: please visit Microsoft Baseline Security Analyzer and reference the Legacy Product Support section on how to create comprehensive security update detection with legacy tools.

Windows Server Update Services

By using Windows Server Update Services (WSUS), administrators can deploy the latest critical updates and security updates for Windows 2000 operating systems and later, Office XP and later, Exchange Server 2003 and later, and SQL Server 2000 and later. For more information about how to deploy this security update using Windows Server Update Services, visit the Windows Server Update Services Web site.

Systems Management Server

The following table provides the SMS detection and deployment summary for this security update.

Software SMS 2.0 SMS 2003 with SUSFP SMS 2003 with ITMU Configuration Manager 2007
Snapshot Viewer for Microsoft Access No No No No
Microsoft Office Access 2000 Service Pack 3 Yes Yes No No
Microsoft Office Access 2002 Service Pack 3 Yes Yes Yes Yes
Microsoft Office Access 2003 Service Pack 2 and Microsoft Office Access 2003 Service Pack 3 Yes Yes Yes Yes

For SMS 2.0 and SMS 2003, the SMS SUS Feature Pack (SUSFP), which includes the Security Update Inventory Tool (SUIT), can be used by SMS to detect security updates. See also Downloads for Systems Management Server 2.0.

For SMS 2003, the SMS 2003 Inventory Tool for Microsoft Updates (ITMU) can be used by SMS to detect security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 ITMU, see SMS 2003 Inventory Tool for Microsoft Updates. SMS 2003 can also use the Microsoft Office Inventory Tool to detect required updates for Microsoft Office applications. For more information about the Office Inventory Tool and other scanning tools, see SMS 2003 Software Update Scanning Tools. See also Downloads for Systems Management Server 2003.

System Center Configuration Manager 2007 uses WSUS 3.0 for detection of updates. For more information about Configuration Manager 2007 Software Update Management, visit System Center Configuration Manager 2007.

For more information about SMS, visit the SMS Web site.

For more detailed information, see Microsoft Knowledge Base Article 910723: Summary list of monthly detection and deployment guidance articles.

Note If you have used an Administrative Installation Point (AIP) for deploying Office 2000, Office XP or Office 2003, you may not be able to deploy the update using SMS if you have updated the AIP from the original baseline. For more information, see the Office Administrative Installation Point heading in this section.

Office Administrative Installation Point

If you installed your application from a server location, the server administrator must update the server location with the administrative update and deploy that update to your system.

Security Update Deployment

Affected Software

For information about the specific security update for your affected software, click the appropriate link:

Access 2000 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs There are no more service packs planned for this software. The update for this issue may be included in a future update rollup.
Deployment
Installing without user intervention office2000-kb955441-fullfile-enu/q:a
Installing without restarting office2000-kb955441-fullfile-enu /r:n
Update log file Not applicable
Further information For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.\ \ For features you can selectively install, see the Office Features for Administrative Installations subsection in this section.
Restart Requirement
Restart required? This update does not require a restart.
Hotpatching Not applicable
Removal Information After you install the update, you cannot remove it. To revert to an installation before the update was installed; you must remove the application, and then install it again from the original media.
File Information See Microsoft Knowledge Base Article 955617
Registry Key Verification Not applicable

Office Features for Administrative Installations

Server administrators who use a Windows Installer Administrative Installation must update the server location. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.

The following table contains the list of feature names (case sensitive) that must be reinstalled for the update.

To install all features, you can use REINSTALL=ALL or you can install the following features:

Product Feature
O9ACC, O9PRM, O9PRO ACCESSSnapshotFiles
O9PRMCD2 AccessRuntimeMaster

Note Administrators working in managed environments can find resources for deploying Office updates in an organization at the Office Admin Update Center. At that site, scroll down and look under the Update Resources section for the software version you are updating. The Windows Installer Documentation also provides more information about the setup switches supported by Windows Installer.

Deployment Information

Installing the Update

You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and Deployment Tools and Guidance subsection.

This security update requires that Windows Installer 2.0 or later be installed on the system. All supported versions of Windows include Windows Installer 2.0 or a later version.

To install the latest version of Windows Installer, visit one of the following Microsoft Web sites:

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Switch Description
/q Specifies quiet mode, or suppresses prompts, when files are being extracted.
/q:u Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:path Specifies the target folder for extracting files.
/c Extracts the files without installing them. If /t:path is not specified, you are prompted for a target folder.
/c:path Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file.
/r:n Never restarts the system after installation.
/r:I Prompts the user to restart the system if a restart is required, except when used with /q:a.
/r:a Always restarts the system after installation.
/r:s Restarts the system after installation without prompting the user.
/n:v No version checking - Install the program over any earlier version.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several versions and editions of Microsoft Office, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.

    2. In the Search Results pane, click All files and folders under Search Companion.

    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.

    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.

    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Access 2002 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs There are no more service packs planned for this software. The update for this issue may be included in a future update rollup.
Deployment
Installing without user intervention officeXP-kb955440-fullfile-enu /q:a
Installing without restarting officeXP-kb955440fullfile-enu /r:n
Update log file Not applicable
Further information For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.\ \ For features you can selectively install, see the Office Features for Administrative Installations subsection in this section.
Restart Requirement
Restart required? This update does not require a restart.
Hotpatching Not applicable
Removal Information After you install the update, you cannot remove it. To revert to an installation before the update was installed; you must remove the application, and then install it again from the original media.
File Information See Microsoft Knowledge Base Article 955617
Registry Key Verification Not applicable

Office Features

The following table contains the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features:

Product Feature
ACCESS, FP, OUTLOOK, PPT, ACCESSRT, PUB ProductFiles
PIPC1, PROPLUS, PRO, SBE, STD, STDEDU ProductFiles
EXCEL EXCELNonBootFiles, ProductFiles

Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization at the Office Admin Update Center. At that site, scroll down and look under the Update Resources section for the software version you are updating. The Windows Installer Documentation also provides more information about the parameters supported by Windows Installer.

Deployment Information

Installing the Update

You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.

This security update requires that Windows Installer 2.0 or later be installed on the system. All supported versions of Windows include Windows Installer 2.0 or a later version.

To install the latest version of Windows Installer, visit one of the following Microsoft Web sites:

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Switch Description
/q Specifies quiet mode, or suppresses prompts, when files are being extracted.
/q:u Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:path Specifies the target folder for extracting files.
/c Extracts the files without installing them. If /t:path is not specified, you are prompted for a target folder.
/c:path Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file.
/r:n Never restarts the system after installation.
/r:I Prompts the user to restart the system if a restart is required, except when used with /q:a.
/r:a Always restarts the system after installation.
/r:s Restarts the system after installation without prompting the user.
/n:v No version checking - Install the program over any earlier version.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Verifying That the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the “Microsoft Baseline Security Analyzer” heading under the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several versions and editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.

    2. In the Search Results pane, click All files and folders under Search Companion.

    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.

    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.

    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Access 2003 (all editions)

Reference Table

The following table contains the security update information for this software. You can find additional information in the subsection, Deployment Information, in this section.

Inclusion in Future Service Packs There are no more service packs planned for this software. The update for this issue may be included in a future update rollup.
Deployment
Installing without user intervention office2003-kb955439-fullfile-enu.exe /q:a
Installing without restarting office2003-kb955439-fullfile-enu.exe /r:n
Update log file Not applicable
Further information For detection and deployment, see the earlier section, Detection and Deployment Tools and Guidance.\ \ For features you can selectively install, see the Office Features for Administrative Installations subsection in this section.
Restart Requirement
Restart required? This update does not require a restart.
Hotpatching Not applicable
Removal Information After you install the update, you cannot remove it. To revert to an installation before the update was installed; you must remove the application, and then install it again from the original media.
File Information See Microsoft Knowledge Base Article 955617
Registry Key Verification Not applicable

Office Features

The following table contains the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features:

Product Feature
STD11, BASIC11, PERS11, STDP11 WORDNonBootFiles, EXCELNonBootFiles, ProductFiles
FP11 ProductFiles
PROI11, PRO11, PRO11SB WORDNonBootFiles, ACCESSNonBootFiles, EXCELNonBootFiles, ProductFiles
XLVIEW ExcelViewer

Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization at the Office Admin Update Center. At that site, scroll down and look under the Update Resources section for the software version you are updating. The Windows Installer Documentation also provides more information about the parameters supported by Windows Installer.

Deployment Information

Installing the Update

You can install the update from the appropriate download link in the Affected and Non-Affected Software section. If you installed your application from a server location, the server administrator must instead update the server location with the administrative update and deploy that update to your system. For more information about Administrative Installation Points, refer to the Office Administrative Installation Point information in the Detection and deployment Tools and Guidance subsection.

This security update requires that Windows Installer 2.0 or later be installed on the system. All supported versions of Windows include Windows Installer 2.0 or a later version.

To install the latest version of Windows Installer, visit one of the following Microsoft Web sites:

For more information about the terminology that appears in this bulletin, such as hotfix, see Microsoft Knowledge Base Article 824684.

This security update supports the following setup switches.

Switch Description
/q Specifies quiet mode, or suppresses prompts, when files are being extracted.
/q:u Specifies user-quiet mode, which presents some dialog boxes to the user.
/q:a Specifies administrator-quiet mode, which does not present any dialog boxes to the user.
/t:path Specifies the target folder for extracting files.
/c Extracts the files without installing them. If /t:path is not specified, you are prompted for a target folder.
/c:path Overrides the install command that is defined by author. Specifies the path and name of the Setup.inf or .exe file.
/r:n Never restarts the system after installation.
/r:I Prompts the user to restart the system if a restart is required, except when used with /q:a.
/r:a Always restarts the system after installation.
/r:s Restarts the system after installation without prompting the user.
/n:v No version checking - Install the program over any earlier version.

Note You can combine these switches into one command. For backward compatibility, the security update also supports many of the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841.

Verifying that the Update Has Been Applied

  • Microsoft Baseline Security Analyzer

    To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. See the “Microsoft Baseline Security Analyzer” heading under the section, Detection and Deployment Tools and Guidance, earlier in this bulletin for more information.

  • File Version Verification

    Because there are several versions and editions of Microsoft Windows, the following steps may be different on your system. If they are, see your product documentation to complete these steps.

    1. Click Start, and then click Search.

    2. In the Search Results pane, click All files and folders under Search Companion.

    3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.

    4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties.

      Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.

    5. On the Version tab, determine the version of the file that is installed on your system by comparing it to the version that is documented in the appropriate file information table.

      Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Other Information

Support

  • Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.
  • International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

Disclaimer

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

Revisions

  • V1.0 (August 12, 2008): Bulletin published.
  • V2.0 (October 14, 2008): Bulletin revised to include the update for standalone Snapshot Viewer for Microsoft Access.
  • V2.1 (October 15, 2008): Added reference to Microsoft Knowledge Base Article (KB957198) for SnapShot Viewer for Microsoft Access. Also, clarified that users who have successfully installed the update for Microsoft Office 2000 Service Pack 3, Office XP Service Pack 2, or Office 2003 Service Pack 2 or Office 2003 Service Pack 3 do not need to reinstall the update for the standalone Snapshot Viewer for Microsoft Access.

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