Microsoft Security Bulletin MS06-003 - Critical

Published: January 10, 2006 | Updated: January 18, 2006

Version: 1.2

Who should read this document: Customers who use Microsoft Outlook, Microsoft Exchange, or customers who have the Microsoft Office Multilingual User Interface (MUI) Packs, Microsoft Multilanguage Packs or Microsoft Office 2003 Language Interface Packs (LIPS) installed.

Impact of Vulnerability: Remote Code Execution

Maximum Severity Rating: Critical

Recommendation: Customers should apply the update immediately.

Security Update Replacement: None

Caveats: None

Tested Software and Security Update Download Locations:

Affected Software:

• Microsoft Office 2000 Service Pack 3

  Microsoft Office 2000 Software:

  • Microsoft Outlook 2000 - Download the update (KB892842)
  • Microsoft Office 2000 MultiLanguage Packs - Download the update (KB892842)

• Microsoft Office XP Service Pack 3

  Microsoft Office XP Software:

  • Microsoft Outlook 2002 - Download the update (KB892841)
  • Microsoft Office XP Multilingual User Interface Packs - Download the update (KB892841)

• Microsoft Office 2003 Service Pack 1 and Service Pack 2

  Microsoft Office 2003 Software:

  • Microsoft Outlook 2003 - Download the update (KB892843)
  • Microsoft Office 2003 Multilingual User Interface Packs - Download the update (KB892843)
  • Microsoft Office 2003 Language Interface Packs - Download the update (KB887617)

• Microsoft Exchange Server

  • Microsoft Exchange Server 5.0 Service Pack 2 - Download the update (KB894689)
  • Microsoft Exchange Server 5.5 Service Pack 4- Download the update (KB894689)
  • Microsoft Exchange 2000 Server Pack 3 with the Exchange 2000 Post-Service Pack 3 Update Rollup of August 2004 - Download the update (894689)

Non-Affected Software:

• Microsoft Exchange Server 2003 Service Pack 1
• Microsoft Exchange Server 2003 Service Pack 2

The software in this list has been tested to determine whether the versions are affected. Other versions either no longer include security update support or may not be affected. To determine the support life cycle for your product and version, visit the Microsoft Support Lifecycle Web site.

For more information about Exchange 2000 Server Post-Service Pack 3 Update Rollup see Microsoft Knowledge Base Article 870540.

Executive Summary:

This update resolves a newly-discovered, privately-reported vulnerability that could allow an attacker to run arbitrary code on the system. The vulnerability is documented in the “Vulnerability Details” section of this bulletin.

On vulnerable versions of Outlook, Office Language Interface Packs, Office MultiLanguage Packs or Office Multilingual User Interface Packs, if a user is logged on with administrative user rights, an attacker who successfully exploited this vulnerability could take complete control of the client workstation. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

On vulnerable versions of Exchange, an attacker who successfully exploited this vulnerability could take complete control of an affected system. This vulnerability could be exploited automatically without user interaction. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.

We recommend that customers apply the update immediately.

Severity Ratings and Vulnerability Identifiers:

This assessment is based on the types of systems that are affected by the vulnerability, their typical deployment patterns, and the effect that exploiting the vulnerability would have on them.

What are Office 2000 MultiLanguage Packs (MUI)?
Office 2000 MultiLanguage Packs provide features that allow users to change the language of their Office user interface and online Help. It includes the Microsoft Office Proofing Tools, which provide spelling checkers, grammar checkers, and other tools for editing in a variety of languages.

What are Office XP and Office 2003 Multilingual User Interface Packs (MUI)?
Office 2003 Multilingual Packs and Office 2003 Editions with MUI Pack can help simplify worldwide Microsoft Office deployment for multinational organizations or for organizations that have multilingual employees. With the MUI Pack, organizations can deploy a single version of Office 2003 Editions and still meet the requirements of users who work in other languages. IT administrators simply provide the user interface (UI) and Help files for different languages based on each individual's needs.

What is Office 2003 Language Interface Pack (LIP)?
Office 2003 Language Interface Packs are designed for regional markets that currently do not have local versions, the Language Interface Pack (LIP) provides computer users with the ability to adapt their copy of Office to display many commonly used features in their native language. It includes the Microsoft Office Proofing Tools; the Proofing Tools provide spelling checkers, grammar checkers, and other tools for editing in a variety of languages.

Why are there separate updates for Outlook Exchange Server 2003 (MUI), Office 2000 MultiLanguage Packs (MUI), Office XP Multilingual User Interface Packs (MUI) Office 2003 Multilingual User Interface Packs (MUI) or Office 2003 Language Interface Pack (LIP)?
The reason that this issue is addressed separately in versions of Exchange Server and Office software is that Transport Neutral Encapsulation Format (TNEF) decoding components differ between server and client software. Customers must apply all relevant updates.

I do not have Outlook installed, but I have Office 2000 MultiLanguage Packs (MUI), Office 2003 Multilingual User Interface Packs(MUI), Office XP Multilingual User Interface Packs (MUI) or Office 2003 Language Interface Packs (LIP) installed. Do I need to apply the update?
Although the only identified attack vector is Outlook, we recommend that you install the security updates if you have any of the affected software installed.

I am using Outlook and I have Office 2000 MultiLanguage Packs (MUI), Office XP Multilingual User Interface Packs (MUI),Office 2003 Multilingual User Interface Packs (MUI) installed or Office 2003 Language Interface Packs (LIP). Am I vulnerable?
Yes. You should install the Outlook security update and relevant security updates for the Office 2000 MultiLanguage Packs, the Office XP Multilingual User Interface Packs the Office 2003 Multilingual User Interface Packs, and the Office 2003 Language Interface Pack.

I am still using Microsoft Exchange 5.0 Server or Microsoft Exchange 5.5 Server. Originally, extended security update support ended on December 31, 2005. This bulletin has a security update for Microsoft Exchange 5.0 Server or Microsoft Exchange 5.5 Server. Why is that?
Microsoft Exchange 5.0 Server or Microsoft Exchange 5.5 Server had reached the end of their life cycles on December 31, 2005. However, in order to create greater consistency and predictability for customers, Microsoft is matching the date that the product support lifecycle ends, with the regular monthly security update release cycle. Exchange 5.0 Server or Exchange 5.5 Server extended security support ends on January 10, 2006. For more information about the Windows Service Pack Product Life Cycle, visit the Microsoft Support Lifecycle Web site. For more information about the Windows Product Life Cycle, visit the Microsoft Support Lifecycle Web site.

Can I use the Microsoft Baseline Security Analyzer (MBSA) 1.2.1 to determine whether this update is required?
MBSA 1.2.1 will determine whether this update is required for Exchange 5.0, Exchange 5.5 Server and Exchange 2000 Server. For more information about MBSA, visit the MBSA Web site. MBSA 1.2.1 for Microsoft Office will determine and support local scans for Office 2000, Office XP, Office 2003, Office XP Multilingual User Interface Packs, and Office 2003 Multilingual User Interface Packs. MBSA uses an integrated version of the Office Detection Tool (ODT) which does not support remote scans of this issue. For more information about MBSA, visit the MBSA Web site. For more information about MBSA support, visit the following Microsoft Baseline Security Analyzer 1.2 Q&A; Web site. Note Microsoft Baseline Security Analyzer (MBSA) 1.2.1 will not determine whether this update is required for Microsoft Office 2003 Language Interface Packs.

Note the Office Detection Tool (ODT) will not determine whether this update is required for Microsoft Office 2003 Language Interface Packs.

Can I use the Microsoft Baseline Security Analyzer (MBSA) 2.0 to determine whether this update is required?
Yes. MBSA 2.0 will determine whether this update is required for Office XP, Office 2003, Office XP Multilingual User Interface Packs, Office 2003 Multilingual User Interface Packs and Exchange 2000 Server. MBSA 2.0 can detect security updates for products that Microsoft Update supports. For more information about MBSA, visit the MBSA Web site. MBSA 2.0 does not support the detection of Exchange 5.0 Server, Office 2000, Office 2000 MultiLanguage Packs or Office 2003 Language Interface Packs. You should use MBSA 1.2.1 to determine if this update is required. MBSA 2.0 can detect security updates for products that Microsoft Update supports. For more information about the programs that Microsoft Update and MBSA 2.0 currently do not detect, see Microsoft Knowledge Base Article 895660.

Can I use Systems Management Server (SMS) to determine whether this update is required?
Yes. SMS can help detect and deploy this security update. However, SMS uses MBSA for detection; therefore, SMS has the same limitation listed earlier in this bulletin related to programs that MBSA does not detect. SMS can also use the Microsoft Office Inventory Tool to detect required updates for Microsoft Office applications

The Security Update Inventory Tool can be used by SMS for detecting security updates that are offered by Windows Update, that are supported by Software Update Services, and for detecting other security updates that are supported by MBSA 1.2.1. For more information about the Security Update Inventory Tool, visit the following Microsoft Web site. For more information about the limitations of the Security Update Inventory Tool, see Microsoft Knowledge Base Article 306460.

The SMS 2003 Inventory Tool for Microsoft Updates can be used by SMS for detecting security updates that are offered by Microsoft Update and that are supported by Windows Server Update Services. For more information about the SMS 2003 Inventory Tool for Microsoft Updates, see the following Microsoft Web site.

SMS can also use the Microsoft Office Inventory Tool to detect required updates for Microsoft Office applications.

For more information about SMS, visit the SMS Web site.

A remote code execution vulnerability exists in Microsoft Outlook and Microsoft Exchange Server because of the way that it decodes the Transport Neutral Encapsulation Format (TNEF) MIME attachment.

An attacker could exploit the vulnerability by constructing a specially crafted TNEF message that could potentially allow remote code execution when a user opens or previews a malicious e-mail message or when the Microsoft Exchange Server Information Store processes the specially crafted message.

An attacker who successfully exploited this vulnerability could take complete control of an affected system.

• Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

Microsoft has tested the following workarounds. While these workarounds will not correct the underlying vulnerability, they help block known attack vectors. When a workaround reduces functionality, it is identified in the following section.

• Block MS-TNEF on Microsoft Exchange Server to help protect against attempts to exploit this vulnerability through SMTP e-mail. Systems can be configured to block certain types of files from being received as e-mail attachments. Microsoft TNEF-encoded e-mail messages, commonly known as rich text format (RTF) e-mail messages, can contain malicious OLE objects. These e-mail messages contain a file attachment that stores the TNEF information. This file attachment is usually named Winmail.dat. Blocking this file, and blocking the ms-tnef MIME type, could help protect Exchange servers and other affected programs from attempts to exploit this vulnerability if customers cannot install the available security update. To help protect an Exchange Server computer from attacks through SMTP, block the Winmail.dat file and all application/ms-tnef MIME type content before it reaches the Exchange Server computer. Note You cannot mitigate this vulnerability by setting the Exchange rich-text format option in Exchange Server to Never used or by disabling TNEF processing by editing the registry. Note Exchange supports other messaging protocols, such as X.400, that these workarounds do not protect. We recommend that administrators require authentication on all other client and message transport protocols to help prevent attacks using these protocols. Note Filtering only for attachments that have the file name Winmail.dat may not be sufficient to help protect your system. A malicious file attachment could be given another file name that could then be processed by the Exchange Server computer. To help protect against malicious e-mail message’s, block all application/ms-tnef MIME type content. There are many ways to block the Winmail.dat file and other TNEF content. Here are some suggestions:

  • You can use ISA Server 2000 SMTP Message Screener to block all file attachments or to block only the Winmail.dat file. Blocking all file attachments provides the most protection for this issue if you use ISA Server 2000 because ISA Server 2000 does not support blocking content based on MIME content types. For more information, see Microsoft Knowledge Base Article 315132.
  • You can use ISA Server 2000 SMTP Filter to block all file attachments or to block only the Winmail.dat file. Blocking all file attachments provides the most protection for this issue if you use ISA Server 2000 because ISA Server 2000 does not support blocking content based on MIME content types. For more information, see Microsoft Knowledge Base Article 320703.
  • You can use ISA Server 2004 SMTP Filter and Message Screener block all file attachments or just the Winmail.dat file. Blocking all file attachments provides the most protection for this issue if you use ISA Server 2004 because ISA Server 2004 does not support blocking content based on MIME content types. For more information, see Microsoft Knowledge Base Article 888709.
  • You can use third-party e-mail filters to block all application/ms-tnef MIME type content before it is sent to the Exchange Server computer or to a vulnerable application.

  Impact of workaround: If TNEF attachments are blocked, e-mail messages that are formatted as RTF will not be received correctly. In some cases, users could receive blank e-mail messages instead of the original RTF-formatted e-mail message. In other cases, users may not receive e-mail messages that are formatted as RTF at all. Blocking the TNEF attachments will not affect e-mail messages that are formatted as HTML or that are formatted as plain text. Perform this workaround only if you cannot install the available security update or if a security update is not publicly available for your configuration.

• Require authentication for connections to a server that is running Microsoft Exchange Server for all client and message transport protocols. Requiring authentication for all connections made to the Exchange Server computer will help protect against anonymous attacks. This will not protect against an attack from a malicious user who can successfully authenticate. Impact of workaround: Anonymous communication from clients through IMAP, POP3, HTTP, LDAP, SMTP, and NNTP will no longer be possible. Server to server anonymous communication through RPC, X.400, foreign gateway, and third-party connector protocols will also no longer be possible. In most configurations of Exchange Server, authenticated access is already required for all protocols except SMTP. If all application/ms-tnef MIME type message parts and the Winmail.dat file are blocked, as described in the previous workaround, anonymous SMTP connections could still be accepted.

• Do not accept incoming public newsfeeds through the NNTP protocol on Microsoft Exchange Server.

  Incoming newsfeeds are not enabled by default for Exchange Server. If you have subscribed to incoming newsfeeds from public newsgroups, an attacker could post a malicious message to such a newsgroup. Even if you require authentication between the news server and your Exchange Server computer, such a message could still be transferred to your Exchange Server computer. Therefore, you should disable incoming newsfeeds from any NNTP server that could let a user post a malicious message. Impact of workaround: Exchange access to public newsgroup feeds will no longer be possible.

What is the scope of the vulnerability?
This is a remote code execution vulnerability. An attacker who successfully exploited this vulnerability could take complete control of an affected system. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights.

What causes the vulnerability?
Microsoft Exchange Server and Outlook both use the TNEF protocol. The vulnerability lies in the fact that Outlook or Exchange decodes a specially formed e-mail message that uses the TNEF protocol.

What is TNEF?
Transport Neutral Encapsulation (TNEF) is a format used by the Microsoft Exchange Server and Outlook e-mail clients when sending messages formatted as Rich Text Format (RTF). When Microsoft Exchange thinks that it is sending a message to another Microsoft e-mail client, it extracts all the formatting information and encodes it in a special TNEF block. It then sends the message in two parts - the text message with the formatting removed and the formatting instructions in the TNEF block. On the receiving side, a Microsoft e-mail client processes the TNEF block and re-formats the message.

What might an attacker use the vulnerability to do?
An attacker who successfully exploited this vulnerability could take complete control of the affected system.

Who could exploit the vulnerability?
Any anonymous user who could deliver a specially crafted message to a user who is running Outlook or Exchange Server could try to exploit this vulnerability.

What systems are primarily at risk from the vulnerability?
Workstations and Microsoft Exchange servers are primarily at risk. Servers could be at more risk if users who do not have sufficient administrative permissions are given the ability to log on to servers and to run programs. However, best practices strongly discourage allowing this.

What does the update do?
The update removes the vulnerability by modifying the way that Outlook and Microsoft Exchange Server validate the length of a message before it passes the message to the allocated buffer.

When this security bulletin was issued, had this vulnerability been publicly disclosed?
No. Microsoft received information about this vulnerability through responsible disclosure. Microsoft had not received any information to indicate that this vulnerability had been publicly disclosed when this security bulletin was originally issued.

When this security bulletin was issued, had Microsoft received any reports that this vulnerability was being exploited?
No. Microsoft had not received any information to indicate that this vulnerability had been publicly used to attack customers and had not seen any examples of proof of concept code published when this security bulletin was originally issued.

Affected Software:

For information about the specific security update for your affected software, click the appropriate link:

Important: Before you install this update, make sure that the following requirements have been met:

• Microsoft Windows Installer 2.0 must be installed. Microsoft Windows Server 2003, Windows XP and Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or a later version. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

  Windows Installer 2.0 for Windows 95, Windows 98, Windows 98 SE, and Windows Millennium Edition

  Windows Installer 2.0 for Windows 2000 and Windows NT 4.0

• Office 2000 Service Pack 3 (SP3), Microsoft Works 2000, or Microsoft Works 2001 must be installed. In addition, if you are installing Office 2000 Multilingual User Interface Packs, you must install Office 2000 Multilingual User Interface Packs Service Pack 3 (SP3). For additional information about how to install Office 2000 SP3, see Microsoft Knowledge Base Article 326585.

For additional information about how to determine the version of Office 2000 that is installed on your computer, see Microsoft Knowledge Base Article 255275.

Restart Requirement

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.

Removal Information

After you install the update, you cannot remove it. To revert to an installation before the update was installed, you must remove the application, and then install it again from the original CD-ROM.

Office Update Web Site

We recommend that you install the Microsoft Office 2000 client updates by using the Office Update Web site. The Office Update Web site detects your particular installation and prompts you to install exactly what you must have to make sure that your installation is completely up to date.

To have the Office Update Web site detect the updates that you must install on your computer, visit the Office Update Web site, and then click Check for Updates. After detection is complete, you will receive a list of recommended updates for your approval. Click Agree and Install to complete the process.

For detailed information about how to manually install this update, review the following section.

Installation Information

The security update supports the following setup switches.

Note These switches do not necessarily work with all updates. If a switch is not available, that functionality is required for the correct installation of the update. Also, using the /n:v switch is unsupported and may result in an unbootable system. If the installation is unsuccessful, you should contact your support professional to understand why it could not install.

For additional information about the supported setup switches, see Microsoft Knowledge Base Article 197147.

Client Deployment Information

1. Download the client version of this security update.
2. Click Save this program to disk, and then click OK.
3. Click Save.
4. Using Windows Explorer, find the folder that contains the saved file, and then double-click the saved file.
5. If you are prompted to install the update, click Yes.
6. Click Yes to accept the License Agreement.
7. Insert your original source CD-ROM when you are prompted to do so, and then click OK.
8. When you receive a message that states the installation was successful, click OK.

Note If the security update is already installed on your computer, you receive the following error message: This update has already been applied or is included in an update that has already been applied.

Client Installation File Information

The English version of this update has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Outlook 2000 (Files installed on all supported Operating Systems):

Outlook 2000 (Files installed only on Windows 9x Operating Systems):

Outlook 2000 (Files installed on NT and higher Operating Systems):

Office 2000 MultiLanguage Packs (Files installed on all supported Operating Systems):

Office 2000 MultiLanguage Packs (Files installed only on Windows 9x Operating Systems):

Office 2000 MultiLanguage Packs (Files installed on NT and higher Operating Systems):

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update is installed on an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool, which allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

If you installed your application from a server location, the server administrator must update the server location with the administrative update and deploy that update to your computer.

Installation Information

The following setup switches are relevant to administrative installations as they allow an administrator to customize how the files are extracted from within the security update.

For additional information about the supported setup switches, see Microsoft Knowledge Base Article 197147.

Administrative Deployment Information

To update your administrative installation, perform the following procedure:

1. Download the administrative version of this security update.
2. Click Save this program to disk, and then click Save again.
3. Using Windows Explorer, locate the folder that contains the saved file and run the following command line to extract the .msp file:

[path\name of EXE file] /c /t:C:\AdminUpdate

Note Double-clicking the .exe file does not extract the .msp file; it applies the update to the local computer. In order to update an administrative image, you must first extract the .msp file.

1. Click Yes to accept the License Agreement.
2. Click Yes if you are prompted to create the folder.
3. If you are familiar with the procedure for updating your administrative installation, click Start, and then click Run. Type the following command in the Open box:

msiexec /a Admin Path\MSI File /p C:\adminUpdate\MSP File SHORTFILENAMES=TRUE

Where Admin Path is the path of your administrative installation point for your application (for example, C:\Office2000), MSI File is the .msi database package for the application (for example, Data1.msi), and MSP File is the name of the administrative update (for example, SHAREDff.msp).

Note You can append /qb+ to the command line so that the Administrative Installation dialog box and the End User License Agreement dialog box do not appear.

1. Click Next in the provided dialog box. Do not change your CD Key, installation location, or company name in the provided dialog box.
2. Click I accept the terms in the License Agreement, and then click Install.

At this point, your administrative installation point is updated. Next, you must update the workstations that were originally installed from this administrative installation. To do this, please review the Workstation Deployment section. Any new installations that you run from this administrative installation point will include the update.

Warning Any workstation that was originally installed from this administrative installation before you installed the update cannot use this administrative installation for actions like repairing Office or adding new features until you complete the steps in the Workstation Deployment section for this workstation.

Workstation Deployment Information

To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box:

msiexec /i Admin Path\MSI File /qb REINSTALL=Feature List REINSTALLMODE=vomu

Where Admin Path is the path of your administrative installation point for your application (for example, C:\Office2000), MSI File is the .msi database package for the application (for example, Data1.msi), and Feature List is the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL. or you can install the following features.

Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization on the Office Admin Update Center. On the home page of that site, look under the Update Strategies section for the software version you are updating. The Windows Installer Documentation also provides additional information about the parameters supported by the Windows Installer.

Administrative Installation File Information

The English version of this update has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Outlook 2000 (Files installed on all supported Operating Systems):

Outlook 2000 (Files installed only on Windows 9x Operating Systems):

Outlook 2000 (Files installed on NT and higher Operating Systems):

Office 2000 MultiLanguage Packs (Files installed on all supported Operating Systems):

Office 2000 MultiLanguage Packs (Files installed only on Windows 9x Operating Systems):

Office 2000 MultiLanguage Packs (Files installed on NT and higher Operating Systems):

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Important: Before you install this update, make sure that the following requirements have been met:

• Microsoft Windows Installer 2.0 must be installed. Microsoft Windows Server 2003, Windows XP, and Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or a later version. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

  Windows Installer 2.0 for Windows 95, Windows 98, Windows 98 SE, and Windows Millennium Edition

  Windows Installer 2.0 for Windows 2000 and Windows NT 4.0

• Office XP Service Pack 3 (SP3) must be installed. Before you install this update, install Office XP SP3. In addition, if you are installing Office XP Multilingual User Interface Packs, you must install Multilingual User Interface Packs Service Pack 3 (SP3). For additional information about how to install Office XP SP3, see Microsoft Knowledge Base Article 832671.

For additional information about how to determine the version of Office XP that is installed on your computer, see Microsoft Knowledge Base Article 291331. For additional information about the version information displayed in the About dialog box, see Microsoft Knowledge Base Article 328294.

Restart Requirement

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.

Removal Information

To remove this security update, use the Add or Remove Programs tool in Control Panel. Note When you remove this update, you may be prompted to insert the Microsoft Office XP CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771.

Office Update Web Site

This update will be available through the Microsoft Update Web site. Microsoft Update consolidates updates that are provided by Windows Update and Office Update into one location and lets you choose automatic delivery and installation of high-priority and security updates. We recommend that you install this update by using the Microsoft Update Web site. The Microsoft Update Web site detects your particular installation and prompts you to install exactly what you must have to make sure that your installation is completely up to date.

To have the Microsoft Update Web site detect the required updates that you must install on your computer, visit the Microsoft Update Web site. You will be given the choice of Express (Recommended) or Custom. After detection is complete, you will receive a list of recommended updates for your approval. Click Install Updates or Review and Install Updates to complete the process.

For detailed information about how to manually install this update please review the following section.

Installation Information

The security update supports the following setup switches:

Note These switches do not necessarily work with all updates. If a switch is not available, that functionality is required for the correct installation of the update. Also, using the /n:v switch is unsupported and may result in an unbootable system. If the installation is unsuccessful, you should contact your support professional to understand why it could not install.

For additional information about the supported setup switches, see Microsoft Knowledge Base Article 197147.

Client Deployment Information

1. Download the client version of this security update.
2. Click Save this program to disk, and then click OK.
3. Click Save.
4. Using Windows Explorer, find the folder that contains the saved file, and then double-click the saved file.
5. If you are prompted to install the update, click Yes.
6. Click Yes to accept the License Agreement.
7. Insert your original source CD-ROM when you are prompted to do so, and then click OK.
8. When you receive a message that states the installation was successful, click OK.

Note If the security update is already installed on your computer, you receive the following error message: This update has already been applied or is included in an update that has already been applied.

Client Installation File Information

The English version of this update has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Outlook 2002:

Outlook 2002: (Files installed only on Windows 9x Operating Systems):

Outlook 2000 (Files installed on NT and higher Operating Systems):

Office XP Multilingual User Interface Pack:

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update is installed on an affected system you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool, which allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

If you installed your application from a server location, the server administrator must update the server location with the administrative update and deploy that update to your computer.

Installation Information

The following setup switches are relevant to administrative installations as they allow an administrator to customize how the files are extracted from within the security update.

For additional information about the supported setup switches, see Microsoft Knowledge Base Article 197147.

Administrative Deployment Information

To update your administrative installation, perform the following procedure:

1. Download the administrative version of this security update.
2. Click Save this program to disk, and then click Save again.
3. Using Windows Explorer, locate the folder that contains the saved file and run the following command line to extract the .msp file:

[path\name of EXE file] /c /t:C:\AdminUpdate

Note Double-clicking the .exe file does not extract the .msp file; it applies the update to the local computer. In order to update an administrative image, you must first extract the .msp file.

1. Click Yes to accept the License Agreement.
2. Click Yes if you are prompted to create the folder.
3. If you are familiar with the procedure for updating your administrative installation, click Start, and then click Run. Type the following command in the Open box:

msiexec /a Admin Path\MSI File /p C:\adminUpdate\MSP File SHORTFILENAMES=TRUE

Where Admin Path is the path of your administrative installation point for your application (for example, C:\OfficeXP), MSI File is the .msi database package for the application (for example, PRO.msi), and MSP File is the name of the administrative update (for example, OLKINTLff.msp).

Note You can append /qb+ to the command line so that the Administrative Installation dialog box and the End User License Agreement dialog box do not appear.

1. Click Next in the provided dialog box. Do not change your CD Key, installation location, or company name in the provided dialog box.
2. Click I accept the terms in the License Agreement, and then click Install.

At this point, your administrative installation point is updated. Next, you must update the workstations that were originally installed from this administrative installation. To do this, please review the Workstation Deployment section. Any new installations that you run from this administrative installation point will include the update.

Warning Any workstation that was originally installed from this administrative installation before you installed the update cannot use this administrative installation for actions like repairing Office or adding new features until you complete the steps in the Workstation Deployment section for this workstation.

Workstation Deployment Information

To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box:

msiexec /i Admin Path\MSI File /qb REINSTALL=Feature List REINSTALLMODE=vomu

Where Admin Path is the path of your administrative installation point for your application (for example, C:\OfficeXP), MSI File is the .msi database package for the application (for example, PRO.msi), and Feature List is the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features.

Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization on the Office Admin Update Center. On the home page of that site, look under the Update Strategies section for the software version you are updating. The Windows Installer Documentation also provides additional information about the parameters supported by the Windows Installer.

Administrative Installation File Information

The English version of this update has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Outlook 2002:

Outlook 2002: (Files installed only on Windows 9x Operating Systems):

Outlook 2000 (Files installed on NT and higher Operating Systems):

Office XP Multilingual User Interface Pack

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Important: Before you install this update, make sure that the following requirements have been met:

• Microsoft Windows Installer 2.0 must be installed. Microsoft Windows Server 2003, Windows XP and Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or a later version. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

  Windows Installer 2.0 for Windows 95, Windows 98, Windows 98 SE, and Windows Millennium Edition

  Windows Installer 2.0 for Windows 2000 and Windows NT 4.0

• Office 2003 Service Pack 1 or the Microsoft Office 2003 Multilingual User Interface Packs Service Pack 1 must be installed. Before you install this update, install Office 2003 SP1. In addition, if you are installing Office 2003 Multilingual User Interface Packs, you must install Multilingual User Interface Packs Service Pack 1 (SP1). For additional information about how to install Office 2003 Service Pack 1, see Microsoft Knowledge Base Article 842532.

For additional information about how to determine the version of Office 2003 that is installed on your computer, see Microsoft Knowledge Base Article 821549. For additional information about the version information displayed in the About dialog box, see Microsoft Knowledge Base Article 328294.

Inclusion in Future Service Packs:

The fix for this issue will be included in a future service pack.

Restart Requirement

To help reduce the chance that a restart will be required, stop all affected services and close all applications that may use the affected files prior to installing the security update. For more information about the reasons why you may be prompted to restart, see Microsoft Knowledge Base Article 887012.

Removal Information

To remove this security update, use the Add or Remove Programs tool in Control Panel. Note When you remove this update, you may be prompted to insert the Microsoft Office 2003 CD in the CD drive. Additionally, you may not have the option to uninstall the update from the Add or Remove Programs tool in Control Panel. There are several possible causes for this issue. For more information about the removal, see Microsoft Knowledge Base Article 903771.

Microsoft Update Web Site

This update will be available through the Microsoft Update Web site. Microsoft Update consolidates updates that are provided by Windows Update and Office Update into one location and lets you choose automatic delivery and installation of high-priority and security updates. We recommend that you install this update by using the Microsoft Update Web site. The Microsoft Update Web site detects your particular installation and prompts you to install exactly what you must have to make sure that your installation is completely up to date.

To have the Microsoft Update Web site detect the required updates that you must install on your computer, visit the Microsoft Update Web site. You will be given the choice of Express (Recommended) or Custom. After detection is complete, you will receive a list of recommended updates for your approval. Click Install Updates or Review and Install Updates to complete the process.

There are no client installation packages for Outlook 2003 and Office 2003 Multilingual User Interface Packs. Please refer to Administrative Installation Package for the full file version.

If you installed your application from a server location, the server administrator must update the server location with the administrative update and deploy that update to your computer.

Installation Information

The following setup switches are relevant to administrative installations as they allow an administrator to customize how the files are extracted from within the security update.

For additional information about the supported setup switches, see Microsoft Knowledge Base Article 197147.

Administrative Deployment Information

To update your administrative installation, perform the following procedure:

1. Download the administrative version of this security update.
2. Click Save this program to disk, and then click Save again.
3. Using Windows Explorer, locate the folder that contains the saved file and run the following command line to extract the .msp file:

[path\name of EXE file] /c /t:C:\AdminUpdate

Note  Double-clicking the .exe file does not extract the .msp file; it applies the update to the local computer. In order to update an administrative image, you must first extract the .msp file.

1. Click Yes to accept the License Agreement.
2. Click Yes if you are prompted to create the folder.
3. If you are familiar with the procedure for updating your administrative installation, click Start, and then click Run. Type the following command in the Open box:

msiexec /a Admin Path\MSI File /p C:\adminUpdate\MSP File SHORTFILENAMES=TRUE

Where Admin Path is the path of your administrative installation point for your application (for example, C:\Office2003), MSI File is the .msi database package for the application (for example, PRO11.msi), and MSP File is the name of the administrative update (for example, SHAREDff.msp).

Note You can append /qb+ to the command line so that the Administrative Installation dialog box and the End User License Agreement dialog box do not appear.

1. Click Next in the provided dialog box. Do not change your CD Key, installation location, or company name in the provided dialog box.
2. Click I accept the terms in the License Agreement, and then click Install.

At this point, your administrative installation point is updated. Next, you must update the workstations that were originally installed from this administrative installation. To do this, please review the Workstation Deployment section. Any new installations that you run from this administrative installation point will include the update.

Warning Any workstation that was originally installed from this administrative installation before you installed the update cannot use this administrative installation for actions like repairing Office or adding new features until you complete the steps in the Workstation Deployment section for this workstation.

Workstation Deployment Information

To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box:

msiexec /i Admin Path\MSI File /qb REINSTALL=Feature List REINSTALLMODE=vomu

Where Admin Path is the path of your administrative installation point for your application (for example, C:\Office2003), MSI File is the .msi database package for the application (for example, PRO11.msi), and Feature List is the list of feature names (case sensitive) that must be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can install the following features.

Note Administrators working in managed environments can find complete resources for deploying Office updates in an organization on the Office Admin Update Center. On the home page of that site, look under the Update Strategies section for the software version you are updating. The Windows Installer Documentation also provides additional information about the parameters supported by the Windows Installer.

Administrative Installation File Information

The English version of this update has the file attributes that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Outlook 2003 Global Files (OUTLOOKff.msp):

Outlook 2003 Localized Files (OLKINTLff.msp):

Office 2003 Multilingual User Interface Packs:

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

Important: Before you install this update, make sure that the following requirements have been met:

• Microsoft Windows Installer 2.0 must be installed. Microsoft Windows Server 2003, Windows XP and Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or a later version. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

  Windows Installer 2.0 for Windows 95, Windows 98, Windows 98 SE, and Windows Millennium Edition

  Windows Installer 2.0 for Windows 2000 and Windows NT 4.0

• Office 2003 Service Pack 2 must be installed. Before you install this update, install Office 2003 SP2. For additional information about how to install Office 2003 Service Pack 2, see Microsoft Knowledge Base Article 887616.

• For additional information about how to determine the version of Office 2003 that is installed on your computer, see Microsoft Knowledge Base Article 821549. For additional information about the version information displayed in the About dialog box, see Microsoft Knowledge Base Article 328294.

Removal Information

There is no option to remove this service pack by using Add or Remove Programs in Control Panel. To remove Office 2003 Service Pack 2 for Language Interface Pack, you must remove Office 2003. Then, you must reinstall Office 2003 from your original Office 2003 CD. For more information, click the following article number to view the article in the Microsoft Knowledge Base 873125

For detailed information about how to manually install this update please review the following section.

Installation Information: To download Office 2003 Service Pack 2 for Language Interface Pack, select your language and follow the instructions in the “Installation Instructions” section.

Note: This download is not available in English. See Microsoft Knowledge Base article (887617): Description of Office 2003 Service Pack 2 for Language Interface Pack for further information about this update.

Prerequisites

This security update requires Exchange Server 5.0 Service Pack 2.

Installation Information:

For additional information about the command options that you can use to apply this update, see Microsoft Knowledge Base article 257946:

257946 XGEN: GUI Hotfix Utility Switches /x /m /s /z

Deployment Information

To install the security update without any user intervention, use the following command line:

Exchange5.0-KB894689-x86-enu /s

Restart Requirement:

All Exchange services will be stopped to apply this hotfix and will be restarted before finishing. After the installation is complete, verify that all necessary Exchange services have been restarted.

System managers should therefore carefully plan applying this update to cause minimal impact on normal operations.

Removal Information:

To remove this update, use the Add or Remove Programs tool in Control Panel or click Start, click Run, type the following command, and then click OK:

%exchsrvr%\894689\uninstall\uninst.exe

File Information:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you can use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

• Registry Key Verification

  You may also be able to verify the files that this security update has installed by reviewing the following registry key.

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange Server 5.0\SP3\894689

  Note This registry key may not contain a complete list of installed files. Also, this registry key may not be created correctly if an administrator or an OEM integrates or slipstreams the 894689 security update into the Windows installation source files.

Prerequisites:

This security update requires Exchange Server 5.5 Service Pack 4.

Installation Information:

For additional information about the command options that you can use to apply this update, see Microsoft Knowledge Base article 257946:

257946 XGEN: GUI Hotfix Utility Switches /x /m /s /z

Deployment Information

To install the security update without any user intervention, use the following command line:

Exchange5.5-KB894689-x86-enu /s

Restart Requirement:

This update does not require a restart. However, Microsoft Internet Information Services (IIS), the Exchange Store, and the Exchange System Attendant Services will restart when you install the update. System managers should therefore carefully plan applying this update to cause minimal impact on normal operations.

Removal Information:

To remove this update, use the Add or Remove Programs tool in Control Panel or click Start, click Run, type the following command, and then click OK:

%exchsrvr%\894689\uninstall\uninst.exe

File Information:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you can use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

• Registry Key Verification

  You may also be able to verify the files that this security update has installed by reviewing the following registry key.

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange Server 5.5\SP5\894689

  Note This registry key may not contain a complete list of installed files. Also, this registry key may not be created correctly if an administrator or an OEM integrates or slipstreams the 894689 security update into the Windows installation source files.

Prerequisites Prerequisites:

This security update requires Exchange 2000 Server Service Pack 3 with the Exchange 2000 Server Post-Service Pack 3 (SP3) Update Rollup. For more information, see Microsoft Knowledge Base Article 870540. To download the prerequisite update, visit this Web site.

Inclusion in service packs:

The update for this issue will be included in a future service pack or update rollup.

Installation Information:

This security update supports the following setup switches.

Note You can combine these switches into one command. For backward compatibility, the security update also supports the setup switches that the earlier version of the Setup program uses. For more information about the supported installation switches, see Microsoft Knowledge Base Article 262841. For more information about the Update.exe installer, visit the Microsoft TechNet Web site.

Deployment Information

To install the security update without any user intervention, use the following command at a command prompt:

Exchange2000-KB894689-x86-enu /quiet

Restart Requirement:

No restart of the computer is required provided all applications are closed before installation (including applications opened through a terminal server session). However, the security update will restart the IIS, SMTP, and the Exchange Server Information Store Service. The File Transfer Protocol (FTP) and Network News Transfer Protocol (NNTP) services will also be affected.

System managers should therefore carefully plan applying this update to cause minimal impact on normal operations.

Removal Information:

To remove this update, use the Add or Remove Programs tool in Control Panel.

System administrators can use the Spuninst.exe utility to remove this security update. The Spuninst.exe utility is located in the %Windir%\$ExchUninstall894689$\Spuninst folder.

File Information:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Exchange 2000 Server Service Pack 3:

Verifying that the Update Has Been Applied

• Microsoft Baseline Security Analyzer

  To verify that a security update has been applied to an affected system, you may be able to use the Microsoft Baseline Security Analyzer (MBSA) tool. MBSA allows administrators to scan local and remote systems for missing security updates and for common security misconfigurations. For more information about MBSA, visit the Microsoft Baseline Security Analyzer Web site.

• File Version Verification

  Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

  1. Click Start, and then click Search.
  2. In the Search Results pane, click All files and folders under Search Companion.
  3. In the All or part of the file name box, type a file name from the appropriate file information table, and then click Search.
  4. In the list of files, right-click a file name from the appropriate file information table, and then click Properties. Note Depending on the version of the operating system or programs installed, some of the files that are listed in the file information table may not be installed.
  5. On the Version tab, determine the version of the file that is installed on your computer by comparing it to the version that is documented in the appropriate file information table. Note Attributes other than the file version may change during installation. Comparing other file attributes to the information in the file information table is not a supported method of verifying that the update has been applied. Also, in certain cases, files may be renamed during installation. If the file or version information is not present, use one of the other available methods to verify update installation.

• Registry Key Verification

  You may also be able to verify the files that this security update has installed by reviewing the following registry key:

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\Exchange Server 2000\SP4\KB894689

Note This registry key may not contain a complete list of installed files. Also, this registry key may not be created correctly when an administrator or an OEM integrates or slipstreams the KB894689 security update into the Windows installation source files.

Acknowledgments

Microsoft thanks the following for working with us to help protect customers:

• John Heasman and Mark Litchfield of NGS Software for reporting the TNEF Decoding Vulnerability - CVE-2006-0002

Obtaining Other Security Updates:

Updates for other security issues are available at the following locations:

• Security updates are available in the Microsoft Download Center. You can find them most easily by doing a keyword search for "security_patch."
• Updates for consumer platforms are available at the Microsoft Update Web site.

Support:

• Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for support calls that are associated with security updates.
• International customers can receive support from their local Microsoft subsidiaries. There is no charge for support that is associated with security updates. For more information about how to contact Microsoft for support issues, visit the International Support Web site.

Security Resources:

• The Microsoft TechNet Security Web site provides additional information about security in Microsoft products.
• Microsoft Software Update Services
• Microsoft Windows Server Update Services
• Microsoft Baseline Security Analyzer (MBSA)
• Windows Update
• Microsoft Update
• Windows Update Catalog: For more information about the Windows Update Catalog, see Microsoft Knowledge Base Article 323166.
• Office Update

Software Update Services:

By using Microsoft Software Update Services (SUS), administrators can quickly and reliably deploy the latest critical updates and security updates to Windows 2000 and Windows Server 2003-based servers, and to desktop systems that are running Windows 2000 Professional or Windows XP Professional.

For more information about how to deploy security updates by using Software Update Services, visit the Software Update Services Web site.

Windows Server Update Services:

By using Windows Server Update Services (WSUS), administrators can quickly and reliably deploy the latest critical updates and security updates for Windows 2000 operating systems and later, Office XP and later, Exchange Server 2003, and SQL Server 2000 onto Windows 2000 and later operating systems.

For more information about how to deploy security updates using Windows Server Update Services, visit the Windows Server Update Services Web site.

Systems Management Server:

Microsoft Systems Management Server (SMS) delivers a highly-configurable enterprise solution for managing updates. By using SMS, administrators can identify Windows-based systems that require security updates and can perform controlled deployment of these updates throughout the enterprise with minimal disruption to end users. For more information about how administrators can use SMS 2003 to deploy security updates, visit the SMS 2003 Security Patch Management Web site. SMS 2.0 users can also use Software Updates Service Feature Pack to help deploy security updates. For information about SMS, visit the SMS Web site.

Note SMS uses the Microsoft Baseline Security Analyzer, the Microsoft Office Detection Tool, and the Enterprise Update Scanning Tool to provide broad support for security bulletin update detection and deployment. Some software updates may not be detected by these tools. Administrators can use the inventory capabilities of the SMS in these cases to target updates to specific systems. For more information about this procedure, visit the following Web site. Some security updates require administrative rights following a restart of the system. Administrators can use the Elevated Rights Deployment Tool (available in the SMS 2003 Administration Feature Pack and in the SMS 2.0 Administration Feature Pack) to install these updates.

Disclaimer:

The information provided in the Microsoft Knowledge Base is provided "as is" without warranty of any kind. Microsoft disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall Microsoft Corporation or its suppliers be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Microsoft Corporation or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages so the foregoing limitation may not apply.

Revisions:

• V1.0 (January 10, 2006): Bulletin published.
• V1.2 (January 18, 2006): Bulletin revised for the following: “Outlook 2003 and Office 2003 Multilingual Packs” section under “Prerequisites and Additional Update Details” section; Office 2003 Service Pack 1 must be installed to install the update. Removed Microsoft Outlook 2000 English MultiLanguage Packs under “Affected Software” section as this is a duplicate of Microsoft Office 2000 MultiLanguage Packs. Revised “Administrative Installation File Information” under “Outlook 2000 and Office 2000 MultiLanguage Packs”, Outlook 2002 and Office XP MultiLanguage Packs and “Outlook 2003 and Office 2003 Multilingual User Interface Packs” section to provide additional clarity. Added “Manual Client Installation Information” to the “Outlook 2003 and Office 2003 Multilingual User Interface Packs” section to provide additional clarification.

Built at 2014-04-18T13:49:36Z-07:00