What's the Office 365 admin center and how does it relate to CRM Online?

Važi za: CRM Online

The Office 365 admin center is a portal site rich in features for the administrator. Microsoft Dynamics CRM Online takes advantage of the features on this site to simplify and consolidate management of user accounts, billing, licensing, and more.

Office 365 admin center

Review the information in this topic to learn how to do common CRM Online administrative tasks in the Office 365 administrativni centar.

noteBeleška
You must have the Global admin role to fully access the Office 365 administrativni centar.

Open CRM and other services with the app launcher

You can open CRM Online and other services such as Microsoft Dynamics Marketing and Microsoft Social Engagement from the Office 365 app launcher. Choose Admin to open the Office 365 administrativni centar and CRM to open CRM Online. Više informacija: Find help for the latest changes in Office 365

Office 365 app launcher

Manage instances and updates in the CRM Online Administration Center

The CRM Online centar administracije is your portal site to manage CRM Online instances and updates.

You access the portal by choosing CRM from the left-side menu in the Office 365 administrativni centar.

Choose Admin > CRM

Choose the Instances tab to edit, copy, and reset, existing instances, configure new instances, manage preferred solutions, and more. Više informacija: Manage Microsoft Dynamics CRM Online instances

CRM Online Administration Center Instances tab

Choose the Updates tab to approve and schedule updates, change the update target version, and open CRM Online. Više informacija: Manage Microsoft Dynamics CRM Online updates

CRM Online Administration Center - Updates tab

Check your service health

You can quickly get real-time status of your CRM Online and Office 365 services. The dashboard on the Office 365 administrativni centar provides a comprehensive view of the service health of your online services. If users are having trouble signing in to CRM Online, check this page to see if there is a service outage.

Under Current health, you can select services with issues to get more information.

Office 365 admin center dashboard service health

Choose Service Health from the left-side menu to get more detailed information for each service arranged by date.

Office 365 admin center service health

Choose Planned Maintenance to see if there are any scheduled events for your online service.

Review your messages

Check out the Message center to see how to fix or prevent issues, plan for service changes, or just to stay informed of new or updated features.

Office 365 admin center message center

Request service

Having a problem with your CRM Online service? You can create a service request to get the issue resolved.

  1. Sign in to the Office 365 admin center.

  2. In the left-side menu, choose Support > Overview

  3. Under Create a service request, choose Dynamics CRM Online. You may need to expand the list by choosing More.

  4. Fill in the information and submit your request.

    Office 365 admin center service request

Manage users

Each user signs in to CRM Online with an Office 365 user ID (more precisely, an Azure Active Directory user ID, see the following Note). Access to CRM Online is controlled through the Office 365 user ID.

You use the Office 365 administrativni centar to add, edit, and delete CRM Online users and to reset passwords.

Office 365 admin center active users

noteBeleška
CRM Online uses Azure Active Directory as its identity provider. You access CRM Online through an Azure Active Directory user ID that is created and managed in the Office 365 administrativni centar. For simplicity, we’ll refer to the Azure Active Directory user ID as the Office 365 user ID in this documentation.

If your company uses on-premises Active Directory for user identity, you have options that can simplify user management such as providing a single sign-on experience for your users. Više informacija: Manage user account synchronization

Manage subscriptions

Use the Subscriptions page to adjust licenses, view your bill, add a partner of record, and lots more.

Office 365 admin center subscriptions

Set the password expiration

Use the Passwords page to set how frequently a user’s password expires and the number of days before a user is notified of an upcoming expiration.

Office 365 admin center manage password expiration

TipSavet
Note the information on this page about users doing their own password reset. To enable your users to be able to reset their passwords themselves, you’ll need to purchase an Azure Active Directory subscription and configure it for password self-service. Više informacija:Self-service password reset in Azure AD: how to enable, configure, and test self-service password reset

Configure self-service password reset and other settings in Microsoft Azure

If you have an Azure Active Directory Basic or Premium subscription, you can set it up so users can do their own password reset. You can access Azure Active Directory configuration from the Office 365 administrativni centar. Više informacija: Self-service password reset in Azure AD: how to enable, configure, and test self-service password reset

On the left-side menu of the Office 365 administrativni centar, choose Admin > Azure AD. Select your subscription in Microsoft Azure and then choose Configure.

Azure Active Directory password policy

Add your domain

Use the Manage domains page to add your domain to your subscription. When you add your own domain, user sign-ins can match your company’s URL. For example, instead of user@contoso.onmicrosoft.com, it could be user@contoso.com. Više informacija: Verify your domain in Office 365

Office 365 admin center add your domain

Purchase services

On the left-side menu of the Office 365 administrativni centar, choose Purchase Services to add licenses or purchase new online services.

Office 365 admin center purchase services

Takođe pogledajte

Send comments about this topic to Microsoft.
© 2015 Microsoft. All rights reserved.

Community Additions

Show: