MSExchangeTransport 7002

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

7002

Event Source

MSExchangeTransport

Category

Components

Symbolic Name

DatabaseInUse

Message Text

Database %1 is already in use. The service will be stopped. Exception details: %2

Explanation

This Error event indicates the specified transport database is being used and can't be opened for exclusive access by the Microsoft Exchange Transport service by using the credentials of the Network Service user account. EdgeTransport.exe and MSExchangeTransport.exe are the executable files that are used by the Microsoft Exchange Transport service. This service runs on every Hub Transport server and Edge Transport server. The extensible storage engine (ESE) databases that are used on a Hub Transport server or Edge Transport server are the message queue database or the Content Filtering database.

This error may be cause by the following conditions:

  • The Microsoft Exchange Transport service has failed. The failed service may be busy writing to a crash dump file, or it may have stopped responding indefinitely. Any new instance of the Microsoft Exchange Transport service that is started will be unable to mount the specified database.

  • File-based antivirus software is trying to operate on the specified database files.

User Action

To resolve this error do one or more of the following:

  • Wait a few moments to allow the failed instance of the Microsoft Exchange Transport service to completely stop. Then, in the Services console on the Exchange server, start the Microsoft Exchange Transport service.

  • Verify that the following permissions are applied at the location of the specified database:

    • Network Service: Full Control

    • System: Full Control

    • Administrators: Full Control

    The location of the message queue database and the Content Filtering database is controlled by the EdgeTransport.exe.config application configuration file that is located at C:\Program Files\Microsoft\Exchange Server\V14\Bin. By default, the message queue database is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\Queue. By default, the Content Filtering database is located at C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\data\IpFilter. For more information, see 更改队列数据库的位置.

  • Exclude the location of the specified database from any file-based antivirus software that is running on the Hub Transport server or Edge Transport server.

  • Restart the server.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具