MSExchange Store Driver 1004

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上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1004

Category

MSExchangeStoreDriver

Symbolic Name

StoreDriverPerfCountersLoadFailure

Message Text

Unable to load the store driver performance counters: %1

Explanation

This Error event indicates that the specified performance counters for the Microsoft Exchange Store Driver were unable to load.

This error may occur if the registry key that controls the specified performance counters is missing, is corrupted, or has insufficient permissions assigned to it.

The Microsoft Exchange Mail Submission service performance counters are located at:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange Store Driver\Performance

By default, the following permissions are assigned to this registry key:

  • Administrator: Full Control

  • Administrators: Full Control

  • Authenticated Users: Read

  • Creator Owner: Full Control

  • Domain Admins: Full Control

  • Enterprise Admins: Full Control

  • Exchange Organization Administrators: Full Control

  • System: Full Control

  • The server's Computer Account: Read

  • Exchange Servers: Read

  • Exchange View-Only Administrators: Read

  • Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.

User Action

To resolve this error, do one or more of the following:

  • Restart the Microsoft Exchange Transport Service.

  • Unload and reload the Microsoft Exchange Store Driver performance counters. To do this, follow these steps:

    1. At a command prompt on the Hub Transport server, run the following command:

      Unlodctr "MSExchange Store Driver"

      The successful completion of this step should generate the following Application event log entry:

      Source: LoadPerf

      Event ID: 1001

      Description: Performance counters for the MSExchange Store Driver (MSExchange Store Driver) service were removed successfully. The Record Data contains the new values assigned of the system Last Counter and Last Help registry entries.

    2. Run the following command:

      Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\StoreDriverPerfCounters.ini"

      The successful completion of this step should generate the following Application event log entry:

      Source: LoadPerf

      Event ID: 1000

      Description: Performance counters for the MSExchange Store Driver  (MSExchange Store Driver) service were loaded successfully. The Record Data contains the new index values assigned to this service.

    3. Restart the server for the changes to take effect.

  • Verify that the registry key for the MSExchange Store Driver performance counters exists and has the correct permissions assigned to it.

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。