MSExchange ActiveSync 1016

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1016

Category

Server

Symbolic Name

MailboxBackingOff

Message Text

Exchange ActiveSync has encountered repeated failures when it tries to access data on Mailbox server [%1]. It will temporarily stop making requests to the Mailbox server for [%2] seconds to reduce load on that server. This delay may occur if the Mailbox server is overloaded. If this event is logged frequently, review the Application log on this server and the Mailbox server noted above for other events that could indicate the root cause of performance problems. %nAdditional information:%n"%3".

Explanation

This Error event indicates that repeated failures occurred when Microsoft Exchange ActiveSync tried to access data on the computer that is running the Mailbox server role. Specifically, multiple unsuccessful mailbox requests/access occurred. Another symptom that you may find is that Exchange ActiveSync users report that it takes them more time than usual to synchronize their devices with the computer that is running Microsoft Exchange. This event may be logged if the mailbox server is overloaded. For example, this error may indicate that there are too many users on the mailbox server. It may also indicate that there are other performance issues with the mailbox server.

User Action

To resolve this error, consider the following:

  • If this event is infrequently logged, no user action is required.

  • If this event is frequently logged, do one or more of the following:

    • Consider decreasing the load on the mailbox server specified in the event description.

    • Review the Application log for other events that could indicate the root cause of performance problems on the mailbox server specified in the event description.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具