MSExchangeTransport 16026

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

16026

Event Source

MSExchangeTransport

Category

Configuration

Symbolic Name

NetworkAdapterIPQueryFailed

Message Text

Microsoft Exchange failed to query a network adapter to obtain the IP addresses assigned to it. Microsoft Exchange will continue to use previously loaded IP address information if available. The Microsoft Exchange Transport service will be stopped if this error occurred during service startup. Exception details: %1

Explanation

This Information event indicates that the Microsoft Exchange Transport service configuration object is unable to communicate with a network adapter on the server. This problem prevents the Hub Transport server or Edge Transport server from communicating with the Active Directory directory service.

Configuration information for the Microsoft Exchange Transport service is stored in Active Directory on the Configuration/Services/Microsoft Exchange/First Organization/Administrative Groups/Exchange Administrative Group/Servers/<Servername> object.

When settings are changed on the Transport server object, Active Directory notifies the Transport server to update the Transport server configuration cache. When the Transport server receives this type of notification, it reloads the configuration from Active Directory into the cache, and then uses the new information for subsequent message transfer operations.

If the Transport server configuration object cannot receive configuration information from Active Directory, the configuration cannot be updated. Additionally, network problems may prevent mail flow and other server communications.

User Action

To troubleshoot this issue, do one or more of the following:

  • 有关相关事件，请查看 Exchange 2010 服务器上的应用程序日志和系统日志。例如，在此事件之前和之后发生的事件可能会提供有关导致出现此错误的根本原因的详细信息。

  • Update network adapter drivers on the server. Alternatively, if the server is running in a virtual environment, install the latest virtualization extensions, such as Hyper V Integration Services or VMWare Tools.

  • Use network troubleshooting tools to verify network connectivity on the server. For example, use the Ping tool to test network connectivity to the server's IP address, to localhost, and to the server's FQDN and host name. For more information, see Microsoft Knowledge Base article 325487, Advanced network adapter troubleshooting for Windows workstations.

  • Verify that the server has an IP address assigned. To do this, run the IPconfig /all command.

  • Restart the server.

  • Verify the IP address information that is assigned to the network adapter. To do this, start the Exchange Management Shell, and then run the following command:

    Get-NetworkConnectionInfo

    In the results, verify that IP Address and AdapterGuid information is returned for each installed network adapter. For example, results that resemble the following may be returned.

    Name : Realtek RTL8139C+ Fast Ethernet NIC #2

    DnsServers : {192.168.20.200}

    IPAddresses : {192.168.20.4, fe80::c5dd:a10c:f7e1:5f5b}

    AdapterGuid : 6ae413f6-f982-4914-9581-a7ed3674755f

    MacAddress : 52:54:00:60:AF:04

    For more information, see Get-NetworkConnectionInfo.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中，单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者，您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For more information about the transport architecture in Exchange 2010, see 了解传输管道 and also see the Exchange Server Team Blog article, Exchange 2010 Transport Architecture Diagrams Available for Download.

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