MSExchangeAL 8331

  • 项目

 

上一次修改主题： 2011-04-28

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

8331

Category

Error

Symbolic Name

MSG_RUS_UNHANDLED_EXCEPTION

Message Text

The service threw an unexpected exception which was caught at %1(%2)

Explanation

This alert event indicates that the Address List Service cannot stamp Exchange attributes on Active Directory objects. When this event is being logged, users may not appear in the global address list (GAL). Additionally, users may not be able to access their Exchange mailboxes. These GAL display problems and mailbox access problems may occur if an internal class incorrectly processes certain threads that run at the same time.

User Action

To resolve this event, do one or more of the following:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Examine the server for a dump file produced by Dr. Watson, the Windows Server default debugger.

If you are having difficulty resolving the issue, contact Microsoft Product Support. For information about contacting support, visit the Contact Us page of the Microsoft Help and Support Web site.

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。