MSExchange OWA 61

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

61

Category

Configuration

Symbolic Name

MailboxServerVersionConfiguration

Message Text

Outlook Web App has encountered an error. This can happen if the mailbox was created using Active Directory Users and Computers instead of the Exchange Management Console or the Exchange Management Shell, or if the version number of the user's mailbox object doesn't match the mailbox version that's configured on the Exchange 2003 server or on the computer running the Mailbox server role. To correct this error, run cmdlet Set-Mailbox -Identity <Mailbox Identity> -ApplyMandatoryProperties.

Explanation

This Error event indicates that the user referenced in the event description did not save his or her primary language setting for Microsoft Office Outlook Web App. The setting determines the language the program will use for all items and also the date and time settings displayed in Outlook Web App for the user. This event may occur if one or more of the following conditions are true:

  • The mailbox was created by using the Active Directory Users and Computers snap-in instead of the Exchange Management Console or Exchange Management Shell.

  • The msExchVersion value that is stored in Active Directory for a user does not match to the msExchVersion value that is stored on the server where the user's mailbox is located.

备注

Microsoft Exchange Server 2007 mailboxes should not be created through the Exchange Server 2003 extensions to the Active Directory Users and Computers console because this is not supported. If you create an Exchange 2007 mailbox with this tool, it will be identified as a legacy mailbox, even though it resides on an Exchange 2007 server. Use the Set-Mailbox cmdlet with the ApplyMandatoryProperties parameter to modify the mandatory properties of a mailbox in this state to correct the problem and remove the legacyMailbox tag from the mailbox.

User Action

  • To resolve this error, modify the mandatory properties of the user mailbox specified in the event description. You do this by running the Set-Mailbox cmdlet with the ApplyMandatoryProperties switch. For example, in the Exchange Command Shell, run Set-Mailbox -Identity <UserAlias> -ApplyMandatoryProperties. For more information about the Set-Mailbox cmdlet, see Set-Mailbox.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中,单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者,您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具