MSExchangeSA 9175

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

9175

Category

Error

Symbolic Name

evtMapiSessionMAPICall

Message Text

The MAPI call '%1' failed with the following error: %n%2

Explanation

  • This Error event indicates that a MAPI call failed. This message indicates that the Microsoft Exchange System Attendant process has been unable to log on to the Mailbox database or Public Folder database. This error may be logged when the following conditions occur.

  • Mounting a mailbox database or public folder databasewhen the System Attendant is trying to generate an Offline Address Book.

  • Databases are down and the System Attendant is trying to perform routine management tasks.

  • Attempting to perform a Move Request operation.

Note This event may be logged at the rate of one every minute on a clustered Exchange Server.

This event can have several causes. The cause of the error depends on the ID number that is specified in the event description. The following event IDs may be included in the events: 8004011d-0519-0000000, 80040111-0286-00000000, 8004011d-0289-00000000.

Some of the possible causes of this error are as follows:

  • The Microsoft Exchange Information Store service is not running.

  • The Microsoft Exchange Information Store service is running, but one or more databases are not mounted.

  • The Read System Access Control List (SACL) of the Exchange Enterprise Group is lost.

  • The MDBDATA folder has incorrect permissions.

  • The System Attendant service is running with a different user account than "Local System."

  • The System Mailbox object that is created for this mailbox database exists in the Microsoft Exchange System Objects container

User Action

To resolve this event, do one or more of the following:

  • Verify that the Microsoft Exchange Information Store service is running.

  • Make sure that the default mailbox database is mounted.

  • Run setup /preparedomain.

  • Verify the permissions on the MDBDATA folder.

  • Change the properties of the System Attendant service so that it runs in the context of the Local System Account.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中，单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者，您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。