MSExchangeTransport 16023

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

16023

Event Source

MSExchangeTransport

Category

Configuration

Symbolic Name

CannotStartAgents

Message Text

Microsoft Exchange couldn't start transport agents. The Microsoft Exchange Transport service will be stopped. Exception details: %1 : %2

Explanation

This Error event indicates that some or all of the transport agents that are configured on this Microsoft Exchange Server 2010 server have not started. As a result, the Microsoft Exchange Transport service has been forced to stop. This Error event can only occur when the Microsoft Exchange Transport service is starting. The transport agent or transport agents that caused the error are included in Event 1052, which accompanies this Error event. The following are two of the reasons why these Error events occur:

  • The transport agent is not installed or configured correctly.

  • The Active Directory directory service is not available.

User Action

To resolve this error, follow one or more of these steps:

  • Examine Event 1052 to determine which transport agent has caused the error.

  • Check the transport agent documentation, and verify its configuration.

  • Uninstall, and then reinstall the transport agent.

  • If you can't determine the cause of the failure, you can disable the transport agent to prevent it from loading when the Microsoft Exchange Transport service starts. Disabling the transport agent lets you start the Microsoft Exchange Transport service and restart mail flow. Be aware that if you disable a transport agent, the actions that the transport agent performed will not be applied to messages that pass through the affected server until the transport agent is re-enabled. To disable a transport agent, use the following command:

    Disable-TransportAgent <Name of transport agent>

  • Contact the third-party vendor who supports the respective transport agent if the transport agent is not created by Microsoft.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中，单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者，您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For more information about disabling transport agents, see Disable-TransportAgent.

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。