MSExchangeIS 10023

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

10023

Category

Error

Symbolic Name

msgidMailboxOverDumpsterQuota

Message Text

The mailbox for %1 (GUID %2) has exceeded the maximum Recoverable Items Quota. Items cannot be deleted from this mailbox. The mailbox owner should be notified about the condition of the mailbox as soon as possible. Please remove items from Recoverable Items or increase the Recoverable Items Quota to restore functionality.

Explanation

This Error event occurs when a users mailbox reaches the recoverable items quota limit. In Microsoft Exchange Server 2010, the recoverable items folder has a configurable soft limit default of 20 GB and a hard limit default of 30 GB. When the recoverable items folder reaches the soft limit and hard limit defaults, the administrator is notified through an event log and a MOM alert. This alert fires when the Recoverable Items folder reaches the soft limit and hard limit defaults and one time per day afterward.

User Action

To resolve this problem, the user must purge items from the Recoverable Items folder by using the Purge Selected Items option in the Recoverable Items folder dialog box.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具