MSExchangeApplicationLogic 1002

  • 项目

 

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1002

Event Source

MSExchangeApplicationLogic

Category

TextMessaging

Symbolic Name

LoadHostingDataFileFailure

Message Text

Process %1 (ID %2) failed to load text messaging hosting data file %3. Failure details: %4

Explanation

This event indicates that the Microsoft Exchange Hub Transport agent cannot load the file that lists the supported mobile operators and their capabilities. To obtain the list of supported mobile operators, the Transport agent and the Exchange Control Panel load the following files:

  • \Program Files\Microsoft\Exchange Server\v14\bin\TextMessagingHostingData-System.xml

  • \Program Files\Microsoft\Exchange Server\v14\bin\TextMessagingHostingData-Site.xml

The TextMessagingHostingData-System.xml file is included with Microsoft Exchange Server 2010 and contains the supported mobile operators that have been verified by Microsoft. The TextMessagingHostingData-Site.xml file is created by the administrator and provides information about additional carriers that are not included in the TextMessagingHostingData-System.xml file.

User Action

To resolve this error, do one or more of the following:

  • If the TextMessagingHostingData-System.xml file cannot be loaded, you must restore the file from the Exchange installation source.

  • If the TextMessagingHostingData-Site.xml file cannot be loaded, you must edit the TextMessagingHostingData-Site.xml file and fix any formatting or compliance errors.

  • 有关相关事件，请查看 Exchange 2010 服务器上的应用程序日志和系统日志。例如，在此事件之前和之后发生的事件可能会提供有关导致出现此错误的根本原因的详细信息。

  • To review detailed information about the cause of this alert, use the Operations Console in Operations Manager. For more information, see the "Introduction" section in this topic.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中，单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者，您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程，因此，请您务必先查看您组织的准则。

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。