MSExchange Store Driver 1009

上一次修改主题： 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容，请尝试在 Exchange 2010 帮助中进行搜索。

Details

Explanation

This Operations Manager alert indicates that the store driver encountered a poison message. The store driver component encountered a poison message when it tried to submit a message item. The operation to submit the outbound message that is specified in the event description will be aborted.

The store driver is a software component of the Hub Transport Server that delivers inbound messages to Microsoft Exchange stores, the databases that contain public folder stores and mailbox stores. The store driver also retrieves messages from a user's outbox, and submits them for delivery.

User Action

To resolve this alert, follow one or more of these steps:

• If event 1009 is logged, use the Get-Queue cmdlet to determine whether there are any messages in the poison message queue. The poison message queue is a persistent queue that isolates messages that are detected as potentially fatal to a computer that is running Exchange. This queue is typically empty. If no such messages exist in the poison message queue, the queue does not appear in the queue viewing interfaces. For more information about the Get-Queue cmdlet, see Get-Queue.

  If there is a message in the poison message queue, we recommend that you contact Microsoft Product Support Services to report the potentially harmful message that Exchange detected. For more information about how to contact support, visit the Microsoft Help and Support Web site.

  Note   Do not delete the poison message from the poison message queue. Microsoft Product Support Services may have to examine the message.

For More Information

如果您尚未执行此操作，请考虑运行 Exchange 工具，已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题，并改进邮件流。若要运行这些工具，请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息，请参阅管理工具箱中的工具。