MSExchangeMailSubmission 1002

 

上一次修改主题: 2011-03-19

本文对特定 Exchange 事件进行了说明并提供了可能的解决方案。如果您在此处未找到所需内容,请尝试在 Exchange 2010 帮助中进行搜索。

Details

Product Name

Exchange

Product Version

14.0

Event ID

1002

Category

MSExchangeMailSubmission

Symbolic Name

MailSubmissionServiceStartFailure

Message Text

Unable to start the Microsoft Exchange Mail Submission service: %1

Explanation

This Error event indicates that the Microsoft Exchange Mail Submission service is not running. The Microsoft Exchange Mail Submission service submits messages from the Mailbox server to Microsoft Exchange Server 2010 Hub Transport servers. This service is dependent upon the Microsoft Exchange Active Directory Topology service.

This error typically occurs when the .NET components try to verify a CRL distribution point. If the server that is hosting the CRL distribution points does not have connectivity to the Internet, or if the verification process takes too long, a time-out error occurs and prevents the Exchange Mail Submission service from starting.

User Action

To resolve this error, use one or more of the following methods:

  • Try to manually start the Microsoft Exchange Mail Submission service in the Services console.

    You may have to modify the configuration file. The configuration file for Mail Submission service should exist in the Microsoft\Exchange Server\Bin folder. The file is named MSExchangeMailSubmission.exe.config. You must modify the existing file by adding the following line to the runtime options section:

    <generatePublisherEvidence enabled="false"/>

    After you add this entry, the runtime options section resembles the following example:

    <configuration> <runtime>

    <generatePublisherEvidence enabled="false"/>

    <Other entries>

    </runtime> </configuration>

  • 有关相关事件,请查看 Exchange 2010 服务器上的应用程序日志和系统日志。例如,在此事件之前和之后发生的事件可能会提供有关导致出现此错误的根本原因的详细信息。

  • Review the Operations Console in Operations Manager for detailed information about the cause of this alert. For more information, see the "Introduction" section in this topic.

  • 使用自助支持选项、协助支持选项及其他资源来解决您的问题。您可以从 Exchange Server 解决方案中心访问这些资源。在该页中,单击导航窗格中的“自助支持选项”可使用自助服务选项。自助服务选项包括搜索 Microsoft 知识库、在 Exchange Server 论坛上发布问题及其他方法。或者,您可以在导航窗格中单击“协助支持选项”来联系 Microsoft 支持专业人员。由于您的组织可能已有直接与 Microsoft 产品支持服务联系的特定流程,因此,请您务必先查看您组织的准则。

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Microsoft Help and Support Web site.

For More Information

如果您尚未执行此操作,请考虑运行 Exchange 工具,已创建这些工具以帮助您分析 Exchange 环境并对其进行疑难解答。这些工具可帮助确保您的配置与 Microsoft 最佳实践保持一致。它们还可以帮助您识别和解决性能问题,并改进邮件流。若要运行这些工具,请转到 Exchange 管理控制台的“工具箱”节点。若要了解有关这些工具的详细信息,请参阅管理工具箱中的工具